Corryn M. George
Jacksonville,FL
Overview
15
15
years of professional experience
1
1
Certification
Work History
Environmental Supervisor
St. Johns County-Growth Management
01.2021 - Current
Environmental Specialist
St. Johns County-Growth Management
06.2020 - 01.2021
Senior Customer Service Representative
St. Johns County-Utilities
02.2019 - 06.2020
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Engaged customers in person and over phone to answer questions and address complaints about the utility service and St. Johns County.
- Enhanced customer satisfaction by promptly addressing and resolving complex inquiries and complaints.
- Processed, scheduled and executed customer service orders for new and established customers.
- Diagnosed potential leaks by running water consumption analysis and interpreting the data to determine high consumption patterns and reported these issues to the utility provider and the customer.
- Recommended irrigation reduction measures to customers which increased water conservation and decreased costs.
- Processed payments, applied fees, and submitted disconnection work orders for nonpayments.
Manager and Bartender
Taps Bar And Grill
06.2009 - 02.2019
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
Education
Bachelor of Arts - Coastal Environmental Science
Flagler College
Saint Augustine, FL05.2018
Skills
- Environmental Permitting
- Environmental Compliance
- Stormwater Management
- Customer Service
- Problem-Solving
- Microsoft Office
- Environmental Policy Development
- Urban Design
Certification
- International Society of Arboriculture (ISA) Certified Arborist
- Florida Stormwater, Erosion and Sedimentation Control Inspector
- FEMA Community Resilience Certification and Training
Timeline
Environmental Supervisor
St. Johns County-Growth Management
01.2021 - Current
Environmental Specialist
St. Johns County-Growth Management
06.2020 - 01.2021
Senior Customer Service Representative
St. Johns County-Utilities
02.2019 - 06.2020
Manager and Bartender
Taps Bar And Grill
06.2009 - 02.2019
Bachelor of Arts - Coastal Environmental Science
Flagler College
- International Society of Arboriculture (ISA) Certified Arborist
- Florida Stormwater, Erosion and Sedimentation Control Inspector
- FEMA Community Resilience Certification and Training
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