Corrynia Reynolds
Washington,DC
Summary
Innovative Visual Merchandising Manager with solid background in creating and implementing effective visual displays. Possess strong understanding of retail marketing and consumer behavior, as well as expertise in product placement to optimize sales. Skills include leadership, strategic planning, and creativity. Previous work saw significant improvement in store aesthetics, customer engagement, and overall sales performance.
Overview
19
19
years of professional experience
Work History
Visual Merchandising Manager
Macys Department Store
Bowie , MD
05.2011 - 10.2023
- Created cohesive displays that highlighted products, maximized space, and reinforced brand identity.
- Inspired and trained team members in both creative and logistical aspects of visual merchandising, equipping colleagues to design and implement innovative displays.
- Documented daily activities including progress updates on projects being worked on by team members.
- Provided guidance on best practices for visual merchandising techniques such as color blocking, layering, and asymmetry.
- Developed and implemented visual merchandising strategies to optimize customer experience and improve sales.
- Built effective partner store relationships to improve customer satisfaction.
- Worked with cross-functional teams to achieve goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Retail Store Manager
Ashley Stewart
Wheaton , MD
11.2004 - 05.2011
- Analyzed financial data to identify areas of improvement or cost savings opportunities.
- Resolved customer complaints in a professional manner.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Identified opportunities for upselling additional products or services based on customer needs.
- Developed positive relationships with customers through friendly interactions.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Answered customer inquiries and provided accurate information regarding products and services.
- Excelled in exceeding daily credit card application goals.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
High School Diploma -
Calvin Coolidge Shs
Washington DC 06-1993
Skills
- Highly motivated
- Detail-oriented
- Customer service
- Merchandising plan development
- Retail operations
- Merchandise presentation
- Customer experience
- Creative vision
- Brand alignment
Timeline
Visual Merchandising Manager
Macys Department Store
05.2011 - 10.2023
Retail Store Manager
Ashley Stewart
11.2004 - 05.2011
High School Diploma -
Calvin Coolidge Shs