Summary
Overview
Work History
Education
Skills
Work Preference
Quote
Timeline
Intern

Cortez Hall

Aviation Operation management
Detroit,MI

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

13
13
years of professional experience

Work History

Aviation Service Manager

Unifi – Spirit
Detroit, MI
12.2021 - Current
  • Met with customers to discuss service needs and offer available solutions
  • Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks
  • Met with customers to discuss service needs and develop effective and practical solutions.

Line Operator

Magna Seating
Detroit, MI
08.2017 - 11.2021
  • Assembled products according to changing daily work orders and specific customer needs
  • Followed job order for product specifications, dimensions, tolerances, and sequence of operations
  • Adjusted machine feed and speed to correct machine malfunctions
  • Used tools such as calipers, micrometers and protractors in alignment with best practices
  • Loaded and unloaded product on and off conveyor line by routinely lifting up to specified accepted pounds
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Reduced loading times for shipping trucks by efficiently organizing and staging pallets.

Operations Manager

Jam Best One Tire And Fleet Service
Toledo, OH
08.2017 - 01.2020
  • Maintained professional, organized, and safe environment for employees and patrons
  • Developed and maintained relationships with customers and suppliers through account development
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
  • Maximized performance by monitoring daily activities and mentoring team members
  • Cross-trained existing employees to maximize team agility and performance
  • Onboarded new employees with training and new hire documentation.

Steel Worker/Crane Operator

Contractors Steel
Canton, MI
11.2010 - 12.2015
  • Restocked items on shelves and bins to keep inventory available
  • Loaded, unloaded, and moved material to and from storage and production areas
  • Performed general housekeeping and cleaning tasks
  • Maintained work areas by cleaning and straightening for maximum productivity and safety
  • Organized inventory systematically for easy access
  • Assisted in training of new employees on company policies, procedures and processes
  • Helped in development of new procedures and processes to improve work performance.

Education

Associate Of Applied Business - Business Management

LeMOYNE OWEN
08, 2011

Skills

  • Culture development
  • Excellent
  • Documentation and reporting
  • Customer service management
  • Staff Management
  • Quality assurance
  • Establishing vision
  • Employee supervision
  • Time Management
  • Office Administration
  • Team Leadership
  • Workflow Management

Work Preference

Work Type

Full Time

Work Location

On-SiteRemote

Important To Me

Career advancementTeam Building / Company RetreatsWork-life balance

Quote

Either write something worth reading or do something worth writing.
Benjamin Franklin

Timeline

Aviation Service Manager

Unifi – Spirit
12.2021 - Current

Line Operator

Magna Seating
08.2017 - 11.2021

Operations Manager

Jam Best One Tire And Fleet Service
08.2017 - 01.2020

Steel Worker/Crane Operator

Contractors Steel
11.2010 - 12.2015

Associate Of Applied Business - Business Management

LeMOYNE OWEN
Cortez HallAviation Operation management