MCG criteria review for use in outpatient services, CPT/HCPC Codes, case escalations, MD consults, NOA Letter creation, use of HLA grade 6, Denial letter creation, submission to MRI of A (if recommended by MD), CCS referral, DME, MCG clinical criteria review, and medical provider manual criteria.
Specialties: When to write an MD consultant for OON/OOP requests.
Gender Affirmation trained criteria, WPATH, Adult, and Adolescent, PDR, fraud, waste, and abuse, CMS, SDN, Dual LOB, and LOB.
Eligibility checks.
UM/UR Nurse
LA Care Health Plan
01.2019 - 01.2022
Duties: ED, HLOC, transfers, escalations to UM MD
RN ED Case Manager
Kaiser Permanente
08.2017 - Current
ED Care management: Utilizing InterQual/CERME, EPIC, and Teams.
Collaborate with all levels of the healthcare team, including physicians, interdisciplinary teams, payors, and administration, to address care management process improvement issues.
Review assigned admissions for acute care needs, using established and accepted criteria.
Monitor all admissions, initial assessments, and discharge planning through the emergency department.
Evaluate all Medicare, Medi-Cal, Medi-Cal HMO, PPO/HMOs, Industrial (Workmen's Comp), and all major payors for SI and IS with InterQual software.
RN ED Case Manager
Riverside University Health System (RUHS)
02.2017 - 12.2018
ED Care management: Utilizing InterQual/CERME, EPIC, and Teams.
Collaborate with all levels of the healthcare team, including physicians, interdisciplinary teams, payors, and administration, to address care management process improvement issues.
Review assigned admissions for acute care needs, using established and accepted criteria.
Monitor all admissions, initial assessments, and discharge planning through the emergency department.
Evaluate all Medicare, Medi-Cal, Medi-Cal HMO, PPO/HMOs, Industrial (Workmen's Comp), and all major payors for SI and IS with InterQual software.
ED Case Manager: LVN to RN
Providence Little Company of Mary (LCM)
12.2005 - 07.2015
Provide direct service intervention to individual patients and families, including Initial assessments and care coordination, and discharge planning.
ED Care management: using InterQual/CERME (book and computer version), EPIC/Health Connect, CAMIS, Logi care, and Meditech systems.
Collaborate with all levels of the healthcare team, including physicians, interdisciplinary teams, payors, and administration, to address care management process improvement issues.
Review assigned admissions for acute care needs, using established and accepted criteria.
Monitor all admissions, initial assessments, and discharge planning through the emergency department.
Evaluate all Medicare, Medi-Cal, Medi-Cal HMO, PPO/HMOs, Industrial (Workmen's Comp), and all major payors for SI and IS with InterQual software.
Monitor the activity of observation status patients, as well as Inpatient status to ensure patients remain within the DRG, and admission to in-house status meets acute care criteria per Medicare.
Educate hospital staff and physicians on current information, including inpatient vs. observation criteria, DRGs, and appropriate clinical documentation.
Maintain complete documentation in the medical record, Meditech and on Care Management worksheets of interventions and outcomes of discharge planning process.
Write up all clinical medical reviews on e-Medi-Cal Tars (18-1) daily, including retroactive Tars on newly approved Medical-Cal patients.
Clinical reviews are also provided to case managers for Workmen's Comp and PPO/HMO payors.