Cortia Jackson
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Youngstown Orthopaedics
11.2019 - Current
- Maintained detailed records of test results by entering data and patient information into computer
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
- Obtained client medical history, including medication information, symptoms and allergies
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes
- Oriented and trained new staff on proper procedures and policies.
Medical Assistant
Joshuason Pain Management
12.2018 - 04.2019
- Attended required training, education and meetings
- Ensured collection of lab specimens by appropriate lab courier
- Inspected certain instruments and equipment for signs of damage and wear and tear
- Responded appropriately to the physical, emotional and developmental needs of patients
- Prepped and draped patients in a sterile fashion
- Escorted patients to examination rooms
- Explained procedures to patients to reduce anxieties and increase patient cooperation
- Ambulated, turned and positioned patients
- cleaned, disinfected, and sterilized surgical instruments, medical devices, and equipment
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records
- Maintained detailed records of test results by entering data and patient information into computer.
Customer Service Representative
Lincare
06.2017 - 11.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Contacted Doctors' offices, sales reps and hospitals to coordinate setup of patient equipment and made sure all billable documents were received.
- Assisted patients with reordering and ordering DME equipment such as: Oxygen, Hospital beds, walkers, etc.
- Aided coworkers with entry paperwork acquisition for insurance guidelines.
Medical Assistant
Dr DIGVIJAY SINGH
04.2015 - 06.2017
- Maintained detailed records of test results by entering data and patient information into computer
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
- Responsible for blood draws, giving injections, obtaining specimens and skin testing, as directed by providers
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes
- Oriented and trained new staff on proper procedures and policies.
Education
High school diploma -
Skills
- Medical Assistant
- Compassionate caregiver
- Natural leader
- CPR/First Aid certified
- Strong work ethic
- Patient-focused care
- Trustworthy companion
- Medical Records
- Companionship and emotional support
- Meditech experience
- Meal Preparation
- Supervising experience
Certification
- CPR Certification
- First Aid Certification
Personal Information
Title: Medical assistant/ Child care provider
Timeline
Medical Assistant
Youngstown Orthopaedics
11.2019 - Current
Medical Assistant
Joshuason Pain Management
12.2018 - 04.2019
Customer Service Representative
Lincare
06.2017 - 11.2018
Medical Assistant
Dr DIGVIJAY SINGH
04.2015 - 06.2017
High school diploma -
Similar Profiles
Julianna MajeskeJulianna Majeske
Associate Operations Manager at Stryker Orthopaedics-Joint Venture OrthopaedicsAssociate Operations Manager at Stryker Orthopaedics-Joint Venture Orthopaedics
Tonya ThorntonTonya Thornton
Academic Coordinator/College Advisor/Supervisor at Youngstown City SchoolsAcademic Coordinator/College Advisor/Supervisor at Youngstown City Schools
Ronald ChristoffRonald Christoff
Mechanic at Youngstown Street DepatmentMechanic at Youngstown Street Depatment
Angel JohnsonAngel Johnson
Medical Assistant/ Medical Records/Medical Assistant Supervisor at Correctional Health IncMedical Assistant/ Medical Records/Medical Assistant Supervisor at Correctional Health Inc
Maria Isabel ShankMaria Isabel Shank
Medical Assistant /Medical Receptionist/Certified Medical Assistant/Phlebotomist at Baptist Primary CareMedical Assistant /Medical Receptionist/Certified Medical Assistant/Phlebotomist at Baptist Primary Care