Cortinna V. L. Moore
Teacher-Human Service
Converse,Texas
Summary
To obtain a position in which can utilize skills and knowledge of social work and social services to advocate for the veteran’s behalf, making a difference in the community and society as a whole.
Hardworking Vocational Rehabilitation Counselor skilled at conducting assessments and managing records. Well-versed working with individuals with disabilities such as attention deficit hyperactivity disorder and Borderline Intellectual Functioning. Excellent communication and time-management demonstrated over 3-year career history.
Overview
18
18
years of professional experience
Work History
Vocational Rehabilitation Counselor
Texas Workforce Comission
San Antonio, TX
01.2020 - Current
- Assisted individuals with addressing disabilities and developing career plans.
- Handled caseload of more than 250 clients.
- Coordinated community resources and secured referrals.
- Administered preliminary and comprehensive vocational assessments.
- Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
- Consulted with interdisciplinary teams to enhance coordination of care, establish medical clearance and determine optimal timing of further interventions.
- Evaluated diagnostic data to determine eligibility and needed services.
- Customized vocational exploration activities to identify self-determined rehabilitation needs and goals.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Case Manager Supervisor
Volunteers of America of San Antonio
San Antonio, TX
04.2015 - 07.2019
- Supervise team of 10 case managers as advocate for homeless client’s and veterans needs to be met
- Effectively implementing documents and reports for team in all types of settings VA, HUD and HUDVASH
- Assist case managers with providing on-going outreach and in-reach to homeless individuals on streets, in encampments, shelters, and other living situations and provide services were become self-sufficient
- Followed-up with case managers, veterans, and other clientele to ensure client's needs have been addressed
- Insured timely and appropriate documentation as required by Agency including: link with HVRP for veterans, notes, activity logs, PATH surveys, discharge forms, etc
- Participated in community coordinated events such as Project Homeless Connect, Wounded Warriors Connections, Homeless Veterans Stand Down, Vet to Success, etc., Training in HMIS, Sentry file, Homeless Count & Relias trainings.
- Managed support services and fostered communication among social workers, therapists, hospital staff and patients.
- Consulted with clinicians to devise and manage ongoing care plans for at-risk patients.
- Evaluated treatment plans against individual goals and healthcare standards.
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
- Collaborated with external agencies to meet educational and transitional needs of students.
- Developed positive relationships with parents to foster communication and encourage involvement for student growth.
- Participated in professional growth programs to support special education improvement efforts.
- Developed and implemented transition services plan to facilitate movement from school to activities.
- Conducted training for educational staff to properly identify learning disabilities and remediation strategies.
- Collected special education enrollment data to generate statistic reporting in Software.
Case Manager II
WORKS formally Homes Count
Ft. Walton Beach, Florida
08.2013 - 04.2015
- Managed homeless caseload of 450 families in and out of welfare system to provide comprehensive, community-based
- Worked independently as advocate for homeless client’s and veterans needs to be met
- Effectively worked with homeless individuals in all types of settings
- Provided on-going outreach and in-reach to homeless individuals on streets, in encampments, shelters, and other living situations and provide services were become self-sufficient
- Followed-up with clients and other agencies to ensure client's needs have been addressed
- Re-engaged or re-established contact with clients who had not followed through on necessary services
- Monitored transition of clients into follow-up / referral services such as case management, housing, financial, medical, etc
- Responded to client’s crisis situations as needed by developing plans and interventions
- Developed and maintained relationships with other homeless agency staff to facilitate teamwork among homeless service community
- Insured timely and appropriate documentation as required by Agency including link with HVRP for veterans, notes, activity logs, PATH surveys, discharge forms, etc.
- Participated in community coordinated events such as Project Homeless Connect, Wounded Warriors Connections, Homeless Veterans Stand Down, Vet to Success, etc., Training in HMIS, Sentry File, Homeless Count & Relias training's.
- Participated in professional growth programs to support special education improvement efforts
BHOS Therapist
Cortinna V. L. Moore, Gulf Coast Youth Services
Crestview, Florida
03.2010 - 08.2013
- Generated documents appropriate clinical information in medical record in timely manner, according to Department of Juvenile Justice (DJJ) policy
- Conducted individual and group therapy with over 350 youths, and family therapy as appropriate
- Assessed youth needs and recognizes age specific needs and variations in methods used for care of youth of different age groups
- Developed and responsible for clinical content of youth’s treatment plan
- Actively participated as member of youth’s treatment team, and reviews youth’s progress
- Assisted program staff in facilitating therapeutic milieu
- Communicated with referral sources regarding clinical information, as necessary, as well as communicate regularly with case managers, physician, or nursing staff regarding clinical issues
- Generated comprehensive social history assessments and other documentation, as required by Department of Juvenile Justice standards & program policies must be completed
- Generated comprehensive social history assessments and other documentation, as required by Department of Juvenile Justice standards & program policies must be completed
- Attended staff development and in-service programs; serve as role model by demonstrating qualities of service excellence through positive attitudes and behavior.
Behavioral Specialist Consultant
Progressions Behavioral Health
Allentown, Pennsylvania
01.2009 - 03.2010
- Collaborated with other members of treatment team, designs and directs implementation of behavior modification intervention plan which is individualized to each child or adolescent and to family
- Recommended identified behavioral goals and intervention techniques, and recommends non-aversive behavioral change methods to staff and physician
- Provided assessment such as program design and monitoring rather than direct therapy while maintaining some direct contact with child and family
- Attended in Inter-Agency Service Planning Team (ISPT) meetings
- When questions or conflict around behavioral paradigms arose in behavior, such as school or other community, participate as consultant in special child-centered, attended family focused meetings along with therapist.
- Provided group counseling sessions with over 200 at risk youth daily.
- Utilized variety of methods, skills and tools to provide direct behavior support to students on caseload
- Crafted Behavioral Intervention Plans for individual students
Teacher/ Assistant Director
Infinity School of Marion County, WINGS
Ocala, Allentown, Florida, Pennsylvania
10.2004 - 01.2009
- Trained and directed in childhood developmental stages, abuse and neglect, managing difficult behavior, and regulations/procedures of alternative education system.
- Participated in team-building activities to enhance working relationships
- Directed elementary unit from K thru 5th grade
- Monitored at risk youth with Office of Community Services (OCS) or Families in Need of Services (FINS) clients in their homes
- Assisted with teaching parenting classes, support, and case management; facilitated meetings, read articles and watched videos on diversity; learned methods for developing relationships with people from other cultures and socioeconomic backgrounds
- Participated in companies camping events, at-risk Olympics, worked with team leader on projects, and hosted meetings
- Supervised case manager, therapist in correspondence with parents, coordinated paperwork for activities.
- Planned and implemented integrated lessons to meet national standards.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
Education
Master of Science - Interdisciplinary Curriculum and Studies
National Louis University
Chicago, Il04.2007
Bachelor of Science - Varying Exceptionalities (Special
Nova Southeastern University
Davie, Florida08.2001
Skills
- Cognitive Behavioral Therapy
- Evaluation Reports
- Rehabilitation Services
- Caseload management
- Community Resources
- Community Service Programs
- Program Operations
- Team Meetings
- Best Practices and Standards
- Client records management
- Community Engagement
- Benefits Programs
Timeline
Vocational Rehabilitation Counselor
Texas Workforce Comission
01.2020 - Current
Case Manager Supervisor
Volunteers of America of San Antonio
04.2015 - 07.2019
Case Manager II
WORKS formally Homes Count
08.2013 - 04.2015
BHOS Therapist
Cortinna V. L. Moore, Gulf Coast Youth Services
03.2010 - 08.2013
Behavioral Specialist Consultant
Progressions Behavioral Health
01.2009 - 03.2010
Teacher/ Assistant Director
Infinity School of Marion County, WINGS
10.2004 - 01.2009
Master of Science - Interdisciplinary Curriculum and Studies
National Louis University
Bachelor of Science - Varying Exceptionalities (Special
Nova Southeastern University
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