Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Cortland Moore

Redding,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Side Cook

Panda Express
Redding, CA
02.2021 - Current
  • Performed opening, closing duties related to the kitchen operations including setting up, breaking down stations properly; cleaning surfaces; organizing storage areas; checking stock levels; disposing of trash .
  • Maintained communication between kitchen staff members to ensure smooth operation of the kitchen during service times.
  • Checked temperatures of all cooked products to ensure proper cooking temperatures were met.
  • Cooked side dishes such as rice, potatoes, vegetables according to established recipes or instructions from supervisors.
  • Cleaned and maintained the work area, equipment, utensils, dishes and other items in a clean and orderly condition.
  • Stocked kitchen with necessary supplies such as condiments, spices, herbs.

Assistant Store Manager

SUBWAY®Restaurants
Redding, CA
01.2020 - 01.2021
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Delegated assignments based on team strengths to optimism floor coverage and service levels.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.

Manager

Wendy's Restaurant
Redding, CA
05.2015 - 12.2020
  • Assisted in kitchen preparation during peak hours as required.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Performed regular maintenance checks on equipment to ensure proper functioning.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Adhered to all health department regulations regarding food storage and preparation.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Created detailed reports on weekly and monthly revenues and expenses.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

Associate of Science - Medical Assisting

Institute of Technology - Redding
Redding, CA
07-2016

High School Diploma -

Hope High School
Redding, CA
07-2014

Skills

  • Policy Implementation
  • Staff Development
  • Performance Management
  • Time Management
  • Team Leadership
  • Data Entry
  • Data Collection
  • Paperwork Processing
  • Appointment Scheduling
  • Conflict Mediation
  • Documentation
  • De-Escalation Techniques
  • Computer Proficiency
  • Customer Service
  • Complaint resolution

References

References available upon request.

Timeline

Side Cook

Panda Express
02.2021 - Current

Assistant Store Manager

SUBWAY®Restaurants
01.2020 - 01.2021

Manager

Wendy's Restaurant
05.2015 - 12.2020

Associate of Science - Medical Assisting

Institute of Technology - Redding

High School Diploma -

Hope High School

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Cortland Moore