CORTLEY JEROME
Albany,OR
Summary
Versatile Administrative Professional offers experience in front desk management. Track record supporting professional needs with well-organized precision and optimizing workflow with excellent multitasking skills and sound judgment. Successfully manages high-volume workloads in rapidly changing environments.
Overview
11
11
years of professional experience
Work History
OFFICE ADMINISTRATOR/ACCOUNTING SPECIALIST
Power Auto Inc.
Salem, OR
10.2020 - Current
- Responsible for accounting and financial contract processing for stores averaging approximately 650 retailed vehicles per month and their associated funding.
- Reconciled multiple company accounts for payables, receivables, contract funding and employee commissions.
- Investigated and resolved internal accounting variances to keep records current.
- Created regular status reports and ran weekly meetings regarding contract progress.
- Provided quality clerical support through data entry, document management, email correspondence and management of propitiatory systems.
- Produced high-quality documents, spreadsheets and presentations for internal and customer resolutions.
- Independently coordinate resolutions with all departments.
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and credit card statements.
- Maintained well-organized and complete record system for optimal productivity, compliance and accuracy.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Analyzed title documents for accuracy and compliance with state and federal regulations and independently resolve discrepancies.
OFFICE ADMINISTRATOR
Coldwell Banker Valley Brokers Property
Corvallis, OR
06.2019 - Current
- Perform wide variety of routine and complex clerical, customer service, and administrative support for entire property management staff, including scheduling.
- Process all rental applications and background checks in accordance to company policy and Oregon law.
- Process all invoices and submit for payment, ensuring accuracy and deadlines are met.
- Maintain all physical and electronic records with professional and meticulous organization.
- Ensure accurate preparation and execution of contracts.
- Address and coordinate with approximately 170 rental properties corresponding tenants, owners, and vendors in timely and professional fashion.
CASE MANAGEMENT CARE COORDINATOR / SOCIAL SERVICES ASSISTANT
Community Outreach Inc
08.2017 - 06.2019
- Engage with transitional housing clients to build a cooperative relationship and rapport in order to understand issues, needs, and expectations; including advocacy, case management, and care coordination.
- Collaborate with Social Services Director in linking clients to applicable resources and help identify and achieve housing and wellness goals.
- Act as agency liaison to facilitate emergency services, and assisting clients with daily routines.
- Work closely with Shelter Services Director in operations pertaining to adherence to policy, procedures and implementation strategies.
- Assist in crisis intervention and sole supervision of shelters assuring client compliance with agency rules and policies.
DEAL PROCESSING ADMINISTRATOR
Toyota Subaru of Corvallis
Corvallis, OR
06.2015 - 05.2017
- Responsible for accounting and financial contract processing for approximately 180 retailed vehicles a month and their associated funding.
- Timely and accurate execution title and registration processing for all retailed, inventoried, and fleet vehicles.
- Maintain all physical and electronic records in accordance to Oregon Department of Transportation.
- Activation and remittance of all manufacturer and aftermarket warranty products.
- Reconciliation of multiple account ledgers, including both receivable and payable from customers and financial institutions.
- Independently coordinate resolutions with all departments.
RECEPTIONIST
Toyota of Corvallis
Corvallis, OR
05.2014 - 06.2015
- Warmly answer and direct customer phone calls using multi-line phone system.
- Cashier customer invoices from Service and Parts departments.
- Schedule and issue rental cars.
- Complete opening and closing tasks, including balance cash drawer, secure sensitive documents, and lock facility.
- Assist with various data entry tasks as overflow for Business Office.
INSTRUCTOR ASSISTANT
Linn, Community College
Benton
09.2012 - 05.2014
- Responsible for accurate data input for student assignments.
- Assist in reviewing student participation in concept application, assignment grading, and student tutoring for writing assignments for four courses.
- Extensive word processing for assignments, syllabi maintenance, and schedule management & creation.
- Professional email correspondence to students on behalf of the instructor.
- General office filing and organization.
- Bachelor's in Digital Media Communications.
Education
Bachelor of Science - Digital Communications And Media
Oregon State University
06.2021
Skills
- Excellent written and oral communication
- Filing and data archiving
- Business writing
- Documentation and reporting
- Calender management
- Advanced MS Office Suite
- Multi-line phone proficiency
- Spreadsheet management
- Process optimization
- Problem Solving
Timeline
OFFICE ADMINISTRATOR/ACCOUNTING SPECIALIST
Power Auto Inc.
10.2020 - Current
OFFICE ADMINISTRATOR
Coldwell Banker Valley Brokers Property
06.2019 - Current
CASE MANAGEMENT CARE COORDINATOR / SOCIAL SERVICES ASSISTANT
Community Outreach Inc
08.2017 - 06.2019
DEAL PROCESSING ADMINISTRATOR
Toyota Subaru of Corvallis
06.2015 - 05.2017
RECEPTIONIST
Toyota of Corvallis
05.2014 - 06.2015
INSTRUCTOR ASSISTANT
Linn, Community College
09.2012 - 05.2014
Bachelor of Science - Digital Communications And Media
Oregon State University
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