To obtain a position that would provide the ability to contribute to the success of the company by applying acquired skills in Management, Coordinating, Effective Communication, Networking, and Data Collecting. Personally and professionally I have the stamina to strive for continuous achievement and success as a leader in all endeavors.
Overview
14
14
years of professional experience
Work History
Senior Manager, Community Engagement
Waterford.org
09.2022 - Current
Achieved operational excellence by streamlining processes and implementing best practices.
Increased customer satisfaction with timely project deliveries and seamless communication.
Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Assisted in organizing and overseeing assignments to drive operational excellence.
Event Planner
C.J.S. Catering & Event Planning
01.2010 - Current
Established working relationships with clients by organizing various events.
Schedule parties/Party Hostess.
Provide customer service.
Food preparation and delivery.
Other general design and creation duties.
Solicited feedback from clients to assess event success and uncover opportunities for improvement.
Selected and ordered décor and event materials.
School Liaison
CDC Foundation
01.2022 - 08.2022
Supported public health efforts by conducting thorough interviews with confirmed COVID-19 cases.
Improved contact tracing efficiency with accurate data entry and case management system utilization.
Enhanced community safety, providing clear guidance on isolation and quarantine procedures to exposed individuals.
Collaborated with public health officials to ensure timely follow-up and support for quarantined contacts.
Demonstrated empathy and professionalism during sensitive conversations, ensuring confidentiality of personal information.
Participated in regular meetings with supervisors, discussing progress updates and strategizing improvements within contact tracing process.
Maintained compliance with all relevant privacy and confidentiality regulations, ensuring protection of sensitive personal information throughout contact tracing process.
Performed record keeping by logging client information within secure contact-tracing software.
Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
Resource Coordinator
Activities Beyond The Classroom
05.2018 - 12.2021
Organize and effectively manage all aspects of school partnerships.
Coordinate and Implement designated school initiatives.
Communicate with students, school staff, partners, and parents regarding applicable events, programs, and initiatives.
Maintain grant funds and site requirements.
Plan and execute family and parent orientation and events.
Coordinate all community resources making sure that they are aligned district-wide initiatives.
Collaborate with school staff in assessment process of identifying gaps in service for students, family, and community members.
Prepared variety of different written communications, reports and documents to ensure smooth operations.
ABC Program Manager
Activities Beyond The Classroom
01.2018 - 08.2018
Organize and effectively manage all aspects of after school program.
Oversee state funded meal and snack program.
Building and maintaining professional relationships with students, staff, parents, and contractors.
Provide leadership and competency in achieving program goals while being mindful of keeping set goals aligned with goals of school.
Interview and assist in hiring process of contractors for after school program.
Supervise and evaluate contractors.
Co-Teacher
Paraprofessional E.S, Cincinnati Public School
08.2014 - 05.2018
With classroom design and management.
Assist students with various needs in and outside of classroom related to Social and Emotional Learning.
Plan and execute small group lessons in ELA and MA.
Fill in as substitute teacher if coverage is needed.
Cover class as lead teacher in various grade levels when needed.
Assess students and record data throughout year.
Equip students with tools to attain academic achievement and positive behavior.
Destinations.
Increased student participation through group projects, presentations, and interactive learning exercises.
Promoted positive learning environment by establishing clear expectations and encouraging respectful behavior among students.
Provided one-on-one tutoring sessions for struggling students, resulting in improved academic performance and confidence.
Supported students in developing social skills through structured activities and positive reinforcement techniques.
Education
Bachelor of Science - Social Science
University of Maryland Global Campus
Adelphi, MD
05.2021
Skills
Networking and Partnership Development
Remote Conferencing and Communication
Program development
Client needs assessments
Excellent written and verbal communication
Data Entry
Teamwork and Collaboration
Strong analytical, organizational and administrative skills
Flexible and Adaptable
Well-versed in resolving conflicts by understanding problems clearly and seeking out possible solutions through employing the creative thinking process
Partnership Development
Data Analytics
Strategic Planning
Cross-Functional Communication
Database Development
Project Planning
Effective Communication
Performance Tracking and Evaluation
Adaptability
Customer Relationship Management
Project Management
Timeline
Senior Manager, Community Engagement
Waterford.org
09.2022 - Current
School Liaison
CDC Foundation
01.2022 - 08.2022
Resource Coordinator
Activities Beyond The Classroom
05.2018 - 12.2021
ABC Program Manager
Activities Beyond The Classroom
01.2018 - 08.2018
Co-Teacher
Paraprofessional E.S, Cincinnati Public School
08.2014 - 05.2018
Event Planner
C.J.S. Catering & Event Planning
01.2010 - Current
Bachelor of Science - Social Science
University of Maryland Global Campus
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