Cortney Bonesteel
North Rose,N.Y.
Summary
Experienced Direct Support Professional with over 15 years enhancing lives of individuals with disabilities. Skilled in implementing tailored programming such as job coaching and daily living skills to promote independence. Led an OPWDD self-directed program, ensuring compliance and staff training. Dedicated to professional development, collaboration, and community impact through advocacy and education, with a background in facilitating art classes.
Overview
13
13
years of professional experience
Work History
Full Time Associate
Aldi
Ontario , NY
11.2025 - Current
- Provided personalized customer service to improve shopping experience and foster repeat business.
- Processed transactions accurately at cash register, ensuring smooth checkout experience for customers.
- Stocked shelves systematically to optimize inventory levels and ensure product availability for customers.
- Rotated inventory regularly to minimize waste and ensure freshness.
- Ensured safe food handling practices in compliance with health regulations.
- Utilized pallet jack for efficient movement of merchandise within store.
Direct Support Professional
Citizens Advocate
04.2023 - 07.2025
- In the role of Direct Support Professional at Citizens Advocate, the focus is on providing comprehensive support to individuals with disabilities. This position involves implementing personalized care plans that cater to each individual's unique needs, promoting their independence and quality of life. Strong engagement with clients fosters an environment of trust and encouragement, essential for their growth and development.
- Facilitated daily living skills training, empowering clients to achieve greater independence.
- Cultivated positive relationships with clients and families, fostering trust and support.
- Developed and implemented communication strategies to effectively address client needs. to effectively address and meet client needs.
- Monitored and documented client progress to tailor care plans accordingly.
- Advocated for client rights and access to resources within the community.
Direct Support Professional
Advocacy and Resource Plattsburgh
07.2022 - 04.2023
- As a Direct Support Professional with Advocacy and Resource Plattsburgh, the emphasis is on delivering compassionate care to individuals with disabilities. This role includes facilitating daily activities and fostering an inclusive atmosphere that promotes both personal growth and community integration. The ability to adapt to various situations ensures that client support is both effective and responsive.
- Delivered tailored support in daily activities, boosting client engagement and participation.
- Conducted assessments to identify client needs and developed individualized care strategies.
- Collaborated with multidisciplinary teams to enhance service delivery and client outcomes.
- Encouraged social interactions and community involvement among clients.
- Maintained accurate records of client interactions and progress for ongoing evaluation.
Direct Support Professional
RCIL
04.2013 - 04.2023
Education
Regents Diploma -
Franklin Academy High School
Utica06-2005
Skills
- Direct Support
- Program Implementation
- Crisis intervention
- Daily living skills
- Client Advocacy
- Communication techniques
- Team Collaboration
Timeline
Full Time Associate
Aldi
11.2025 - Current
Direct Support Professional
Citizens Advocate
04.2023 - 07.2025
Direct Support Professional
Advocacy and Resource Plattsburgh
07.2022 - 04.2023
Direct Support Professional
RCIL
04.2013 - 04.2023
Regents Diploma -
Franklin Academy High School