Cortney Carpenter
El Dorado,AR
Summary
Dedicated professional with a strong background in customer service and office administration. Known for effective communication and teamwork, consistently ensuring compliance and operational excellence in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Receiving Chemist
Clean Harbors
El Dorado, AR
07.2025 - Current
- Receive all incoming containers and assign proper disposal process codes and outbound profiles.
- Conduct basic chemical analysis on samples of incoming containers per prescribed procedures.
- Complete paperwork for consolidation processes and track waste operations using Clean Harbors proprietary software.
- Maintain current knowledge of applicable standard operating procedures to ensure compliance.
Field Office Secretary
USDA - NRCS
Farmerville, LA
05.2025 - 07.2025
- Organized and maintained filing systems to ensure document accessibility.
- Scheduled meetings and appointments, coordinating with various departments effectively.
- Managed office communications and correspondence for efficient information flow.
Remodel Team Associate
Walmart
Farmerville, LA
03.2025 - 05.2025
- Work with the fixture warehouse to dismantle old displays/fixtures and set up new ones.
- Arrange merchandise according to store standards and seasonal promotions.
- Clean areas that have been remodeled and maintain a safe, tidy shopping environment.
Sales Associate
Dillards
Monroe, LA
10.2024 - 01.2025
- Advising customers on the upcoming and current promotions.
- Operating the cash register making the change correctly.
- Processing returns according to the store’s policy.
- Addressing and resolving customers’ concerns.
- Restocking and putting away merchandise.
Sales Associate
Tractor Supply
Farmerville, LA
05.2024 - 10.2024
- Assisted customers in product selection and provided exceptional service.
- Processed transactions accurately at the cash register and handled returns.
- Collaborated with team members to create promotional displays and sales events.
Certified Pharmacy Technician
Reliant Healthcare
Monroe, LA
12.2023 - 05.2024
- Prepared and dispensed medications accurately for patient care.
- Assisted pharmacists with medication management and inventory control.
- Maintained cleanliness and organization of pharmacy work areas.
Certified Pharmacy Technician
Brookshires Pharmacy
Farmerville, LA
10.2020 - 05.2024
- Processed insurance claims for prescription medications efficiently.
- Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
- Established and updated patient profiles, medications and insurance details.
Hostess/Server
Roma Italian Bistro
Farmerville, LA
10.2019 - 08.2020
- Greeted and seated guests in a warm, welcoming manner.
- Managed reservations and waitlists efficiently during peak hours.
- Maintained cleanliness and organization of dining area and menus.
Hotel Supervisor
Margaritaville Resort Casino
Bossier City, LA
06.2016 - 09.2019
- Managed a 395 room hotel establishment, including a pool area, VIP check in room, and activities hub.
- Maintained consistent communication with surrounding departments (security, housekeeping, surveillance, etc.).
- Led a staff of 6-15 staff members that consisted of front desk agents, pool, and bellmen, housekeepers.
- Developed and implemented employee incentive programs to promote top performance.
Education
Bachelor of Science - Construction Engineering
Louisiana Tech University
Ruston, LA09-2026
Skills
- Project management
- Chemical analysis
- Compliance tracking
- Office administration
- Data management
- Customer service
- Chemical storage management
- Collaborative teamwork
- Quality assurance
- Effective communication
- Safety compliance
- Team leadership
Software Experience
- Opera Property Management Systems
- HotSOS Housekeeping Software
- Pioneer RX LLC
- Enterprise RX Pharmacy Management
- West Point Bridge Designer
- Revit/Autocad
- Microsoft Office: Word, Excel, Powerpoint
Timeline
Receiving Chemist
Clean Harbors
07.2025 - Current
Field Office Secretary
USDA - NRCS
05.2025 - 07.2025
Remodel Team Associate
Walmart
03.2025 - 05.2025
Sales Associate
Dillards
10.2024 - 01.2025
Sales Associate
Tractor Supply
05.2024 - 10.2024
Certified Pharmacy Technician
Reliant Healthcare
12.2023 - 05.2024
Certified Pharmacy Technician
Brookshires Pharmacy
10.2020 - 05.2024
Hostess/Server
Roma Italian Bistro
10.2019 - 08.2020
Hotel Supervisor
Margaritaville Resort Casino
06.2016 - 09.2019
Bachelor of Science - Construction Engineering
Louisiana Tech University