Professional Summary
Overview
Work History
Education
Skills
Timeline

Cortney Chislom

Hello Fresh Grocery Delivery E-Services
Grand Prairie,TX
14
years of professional experience

Dynamic professional with extensive experience in staff supervision and conflict resolution. Recognized for fostering team collaboration and upholding safety protocols, contributing to a positive work environment and operational excellence.

Work History

Production Worker

4 Years 8 Months
Hello Fresh Grocery Delivery E-Services | 12.2021 - Current

Assessed work orders to ascertain material types and quantities essential for efficient production processes.

Implemented and upheld standards for a clean, organized, and safe workspace to support efficient operations.

Managed logistics of loading and unloading delivery trucks, following established procedures to optimize workflow and minimize delays.

Adhered to operational protocols while optimizing workflow in a dynamic setting.

Executed responsibilities with a strong focus on detail to uphold quality standards.

Overnight Manager

1 Year 11 Months
Whole Food Market | 06.2018 - 05.2020
  • Directed overnight team activities to enhance operational efficiency and maintain a professional work environment.
  • Oversaw coordination of employee schedules to ensure adequate staffing during overnight shifts.
  • Managed procurement of essential supplies and monitored inventory levels to ensure operational readiness.
  • Implemented procedures to uphold safety standards and cleanliness in work areas.
  • Articulated expectations, priorities, and work assignments to team members.
  • Facilitated operational requirements and ensured effective completion of employee responsibilities.

Manager's Assistant

2 Years 6 Months
Harlem Children Zone | 11.2015 - 05.2018
  • Coordinated scheduling for executive meetings and events to enhance operational efficiency.
  • Managed communication between departments to streamline workflows and improve collaboration.
  • Developed and maintained filing systems for confidential documents, ensuring easy access and organization.
  • Assisted in preparation of reports and presentations, contributing to strategic planning initiatives.
  • Implemented tracking systems for project progress, enhancing visibility and accountability among team members.
  • Conducted research and compiled data to inform decision-making processes within the organization.

Library Student Aide

4 Months
Hunter College | 08.2014 - 12.2014
  • Implemented systematic organization and upkeep of library collections to facilitate user access.
  • Provided support during events, ensuring smooth operations and patron engagement.
  • Executed cataloging and labeling of new library materials to enhance inventory organization.
  • Trained new student aides on library policies and procedures for efficient workflow.
  • Improved user satisfaction by assisting patrons in finding materials, using computers, and answering inquiries.

Enhanced library organization by categorizing and shelving books according to the Dewey Decimal System.

Campaign Field Manager

7 Months
Working Families Party | 05.2012 - 12.2012

Facilitated information sessions for community groups to enhance understanding of organizational programs and objectives.

Designed and executed targeted outreach initiatives to enhance campaign objectives.

Cultivated relationships with diverse communities across the region.

Articulated organizational information with clarity and professionalism.

Coordinated outreach activities and maintained relationships with community members.

Education

Master of Arts - Criminal Justice

John Jay College of Criminal Justice | New York, NY | 08.2012

High School Diploma

Manhattan Center For Science | New York, NY | 06.2005

Skills

● Public Safety & Workplace Safety
● Conflict Resolution & De-escalation
● Professional Communication
● Observation & Attention to Detail
● Policy & Procedure Compliance
● Staff Supervision & Leadership
● Incident Awareness & Problem Solving
● Report & Written Communication
● Scheduling & Personnel Coordination
● Organization & Time Management
● Inventory & Property Control
● Customer & Community Relations
● Team Collaboration
● Microsoft Word
Excel
PowerPoint & Outlook

Timeline

Production Worker

Hello Fresh Grocery Delivery E-Services
12.2021 - CurrentRead More

Overnight Manager

Whole Food Market
06.2018 - 05.2020Read More

Manager's Assistant

Harlem Children Zone
11.2015 - 05.2018Read More

Library Student Aide

Hunter College
08.2014 - 12.2014Read More

Campaign Field Manager

Working Families Party
05.2012 - 12.2012Read More

John Jay College of Criminal Justice

Master of Arts from Criminal Justice
Read More

Manhattan Center For Science

High School Diploma
Read More
Cortney Chislom