Summary
Overview
Work History
Education
Skills
References
Timeline
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Cortney Dixon

Snellville,GA

Summary

Dynamic and results-oriented professional with a proven track record enhancing customer satisfaction through exceptional service and efficient problem resolution. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

3
3
years of professional experience

Work History

Cashier

Cash America pawn
Lilburn, Georgia
04.2022 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.

Assistant

Xavier’s Salon
Snellville, GA
02.2023 - Current
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Greeted guests in with friendliness and professionalism.
  • Demonstrated adaptability by quickly mastering new software applications for various tasks.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.

Crew Member

IHOP
Lilburn, GA
02.2023 - 11.2023
  • Collaborated with team members to complete orders.
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Accurately operated cash register to process customer payments.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Became familiar with products to answer questions and make suggestions.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Worked well with teammates and accepted coaching from management team.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Completed milkshakes and ice cream desserts for customers.

Education

Diploma -

North Lenoir High School
Kinston, NC
06.2009

Skills

  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Cash Handling
  • Cleaning
  • Customer Engagement
  • Self-discipline
  • Interactive communication skills
  • Integrity and Honesty
  • Safety awareness
  • Initiative and Self-Motivation
  • Verbal and written communication
  • Store Opening and Closing
  • Inventory Restocking
  • Supplies Monitoring and Restocking
  • Telephone Etiquette
  • Diversity awareness
  • Influencing skills
  • Housekeeping
  • Inventory Counts
  • Point-of-sale transactions
  • Quality Control Checks
  • Point of sale operation
  • Product Promotion
  • Customer Service
  • Returns processing
  • POS Systems
  • Payment Processing
  • Customer Assistance
  • Product restocking

References

References available upon request.

Timeline

Assistant

Xavier’s Salon
02.2023 - Current

Crew Member

IHOP
02.2023 - 11.2023

Cashier

Cash America pawn
04.2022 - Current

Diploma -

North Lenoir High School

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Cortney Dixon