Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Cortney Evans

Stuart

Summary

Dynamic Front Desk Administrator at Mariner Sands Country Club with expertise in appointment scheduling and customer relationship management. Proven ability to enhance operational efficiency and deliver exceptional service, ensuring member satisfaction. Recognized for meticulous attention to detail and effective communication, contributing to seamless front office operations and positive guest experiences.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front Desk Administrator

Mariner Sands Country Club
Stuart
02.2022 - Current
  • Managed front desk operations, taking reservations, and warmly greeting members and guests.
  • Handled member inquiries, resolving issues with professionalism.
  • Collaborated with team members to maintain smooth daily operations. Assisted the Executive Administrator and Property Manager, filing, and greeting members.
  • Maintained inventory of office supplies, placing orders as necessary.
  • Provided administrative support during special events planning.
  • Managed incoming calls, directing them appropriately and taking messages.
  • Performed various administrative tasks including filing, copying, and data entry.

Front Desk Patient Coordinator

Waters Edge Dermatology
Stuart
07.2020 - 01.2022
  • Coordinated Radiology appointments and ensured efficient patient check-in and check-out processes.
  • Verified insurance coverage and updated patient records to maintain accuracy.
  • Assisted patients with inquiries regarding treatments and procedures, providing compassionate support.
  • Utilized electronic health record systems for accurate data entry and retrieval.
  • Completed new guest enrollment paperwork and set up accounts in computer system.
  • Prepared and retrieved patient charts for upcoming and current appointments.

Education

Radiography

Indian River State College
Ft. Pierce, FL

Skills

  • Appointment scheduling
  • Insurance verification
  • Electronic health records management
  • Customer relationship management
  • Office supply management
  • Front office operations
  • Data entry accuracy
  • Team collaboration
  • Effective communication
  • Attention to detail
  • Administrative skills
  • Office management
  • Mail handling
  • Customer service focus

Certification

  • CAM - In Progress

Languages

Spanish
Limited

References

References available upon request.

Timeline

Front Desk Administrator

Mariner Sands Country Club
02.2022 - Current

Front Desk Patient Coordinator

Waters Edge Dermatology
07.2020 - 01.2022

Radiography

Indian River State College

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