Cortney George
Charlotte,NC
Summary
Dynamic and results-oriented professional with a proven track record in munitions and inventory management at the Army, complemented by robust customer service experience at Party City. Excelled in firearms proficiency and interpersonal communication, significantly enhancing team efficiency and customer satisfaction. Skilled in process enhancement and compliance analysis, consistently delivering high-quality outcomes. Highly disciplined with significant experience in active duty military roles. Broad knowledge of strategic planning, personnel management, and conflict resolution. Strengths include leadership, adaptability, and crisis management skills with proven ability to maintain composure under pressure. Consistently contributed to team efficiency, improved operational procedures, and promoted safety during service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Active Duty Soldier
Army
Fayetteville, NC
06.2022 - Current
- Inspected, maintained and repaired all types of weapons and ammunition.
- Maintained detailed records of all equipment issued to personnel in the unit.
- Developed and implemented procedures for maintaining inventory records.
- Tracked usage of ammunition during training exercises to ensure proper accountability was maintained.
- Assisted in providing instruction on proper loading and unloading techniques for various weapons systems as needed.
- Disassembled, cleaned, inspected, reassembled and tested small arms weapons systems such as pistols, rifles, machine guns.
- Observed all safety procedures when handling hazardous materials associated with munitions production processes.
- Assisted in developing plans for disposing expired or damaged munitions items safely.
- Provided guidance and instruction to new personnel assigned to the unit concerning safe handling practices when working with explosives or other hazardous materials.
Stock Room Associate
Party City
Gastonia, NC
01.2020 - 04.2024
- Organized merchandise and stockroom shelves to ensure a neat and orderly display.
- Assisted customers with locating requested items within the store or stockroom area.
- Unloaded trucks, checked in merchandise, stocked shelves with newly arrived items, and moved existing stock around as necessary.
- Maintained cleanliness of the stockroom by sweeping floors and wiping down shelving units regularly.
- Provided assistance in loading customer purchases into their vehicles when requested.
- Managed daily tasks such as labeling boxes, sorting orders according to priority level.
- Communicated with customers to answer questions.
- Verified product numbers with scanners and manual tracking.
- Palletized products for shipping or transfer to sales floor.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Trained new backroom associates in inventory procedures and system use.
- Used company software for inventory management and documentation purposes.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
Cook Manager
Schlotzsky's Deli
Gastonia, NC
04.2020 - 02.2021
- Directed and supervised kitchen staff in the preparation, cooking, and presentation of food.
- Ensured compliance with health, safety, and sanitation standards in the kitchen area.
- Maintained accurate inventory of all food items; ordered supplies as needed.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Oversaw food preparation, production and presentation according to quality standards.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Education
High School Diploma -
Hunter Huss High School
Gastonia, NC06-2022
Skills
- Vehicle operation
- Survival techniques
- Self-defense training
- Navigational skills
- Training delivery
- Disaster relief support
- Security patrols
- Firearms proficiency
- Combat mission support
- Munitions
- Explosives handling
- Instructional development
- Teamwork and loyalty
- Weapons handling
- Department reset
- Stock replenishment
- Order processing
- Interpersonal and written communication
- Store maintenance
- Cash drawer balancing
- Customer service
- Phone etiquette
- Product knowledge
- Point of sale operation
- Retail merchandising expertise
- Trend modeling
- Issue identification
- Database management
- Compliance analysis
- Process enhancement
- Documentation and reporting
- Security solutions
- Risk analysis
- Large dataset manipulation
- System design
- Site analysis
- Outdoor installations
- Plumbing basics
- Multitasking
Affiliations
- Sport
Certification
- CDL Class A & B
Timeline
Active Duty Soldier
Army
06.2022 - Current
Cook Manager
Schlotzsky's Deli
04.2020 - 02.2021
Stock Room Associate
Party City
01.2020 - 04.2024
High School Diploma -
Hunter Huss High School
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