Cortney Livingston
Grant,MI
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sectary position.
Ready to help team achieve company goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Manager Skills can bring demonstrated safety management and performance optimization skills gained during experience in Property Maintenance settings. Deliver in-depth training and mentoring to help each improve abilities and advance work quality. Dependable, hardworking and level-headed in addressing diverse problems.
Overview
25
25
years of professional experience
Work History
Cortney's Cleaning Services
Myself
Harrisburg, PA
12.2004 - Current
- Trained and mentored 5 new personnel hired to fulfill various roles.
- Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
- Monitored day-to-day activities of Cleaning company and employees, noting areas needing improvement and implementing plans for rectification.
- Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals, resulting in I don't have to be onsite for Cleaning jobs to be done..
Property Maintenance Supervisor
BRL SERVICES INC./ Do All Maintance
Harrisburg, PA
03.2017 - 08.2022
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Managed efficient teams of up to 20 employees.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Contributed to development, implementation and execution of maintenance programs.
- Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
- Hired and trained new 25 workers to improve efficiency of department and cultivate productive work atmosphere.
- Organized ongoing maintenance schedules to boost system performance.
- Hired and trained new 20 workers to improve efficiency of department and cultivate productive work atmosphere.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Oversaw team of service professionals focused on remodeling homes.
- Reviewed and Checked out All Service Calls, Homes to be Fixed, and to double-check installation and implementation project requirements to make sure Service calls, and jobs at certain houses were complete.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults, or Jobs that were to be completed and were done or not!
- Monitored product quality and communicated necessary improvements to Owner Raymond Sterner.
- Managed team of 15 employees in Maintenance, service calls, plumbing, Ac/Heating Calls, remolding some home fully processes to comply with Maintenance policies across company.
- Assessed employee work and improved performance with showing them and letting them show me they knew what to do approaches.
- Monitored systems to assure increase in power flow and integrated new system components, fixtures and motors.
- Oversaw team of service professionals focused on AC/Heating, Plumbing, Electric Service, Remolding Homes, dealing with tenants that we had properties we controlled with service calls.
- Reviewed and studied blueprints to double-check installation and implementation project requirements.
- Analyzed account information to improve and optimize customer relations, resulting in talking with home owners, tenants, bar and restaurant owners.
- I ran this business answering phones, hiring and firing, dealing with worker, clients for different jobs, also talking with owners of bars and restaurant to schedule service call.
- I also Paid workers each week.
- I also took controls of all banking, also buying supplies, and making sure employee's and supplies get to where they need to be.
- Managed efficient teams of up to 10 employees
- Monitored product quality and communicated necessary improvements to site superintendent
- Reviewed and studied blueprints to double-check installation and implementation project requirements
- Contributed to development, implementation and execution of maintenance programs
- Monitored systems to assure increase in power flow and integrated new system components, fixtures and motors
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time
- Monitored safety compliance to maintain strict standards and protect team members from harm
- Evaluated final results to determine quality levels and isolate root causes of any identified faults
- Organized ongoing maintenance schedules to boost system performance
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues
- Analyzed account information to improve and optimize customer relations
- Oversaw team of service professionals focused on Houses,
- Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management
Bartender
Hardware Bar And Grill
Harrisburg, PA
04.2007 - 03.2009
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Set up glassware, liquor and other necessary supplies for special events.
- Managed cash and bar revenue during special promotions or sporting events.
- Trained 4 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Kept alcoholic beverages well-stocked and organized to meet expected demands
- Adhered to state laws regarding alcoholic beverage services and customer regulations
Education
High School Diploma -
Lower Dauphin High School
Hummelstown, PA06.1999
Skills
- Interpersonal Communication
- Self-Motivated
- Planning and Coordination
- Organization and Time Management
- G-Suite
- Flexible and Adaptable
- Multitasking Abilities
- Maintenance and Repair
- Teamwork and Collaboration
- Team building
- Decision-Making
- Attention to Detail
- Data Entry
- Written Communication
- Critical Thinking
- Cleaning Services
- Maintenance Services
- Web Services
- Payroll Services
- People Services
- Security Services
- Custodial Services
- Spiritual Services
- Repair Services
- Services Troubleshooting
- Intake Services
- Well Services
- Housekeeping Services
- Retail Services
- Company Services
- Financial Services
- Application Services
- Scheduled Services
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Property Maintenance Supervisor
BRL SERVICES INC./ Do All Maintance
03.2017 - 08.2022
Bartender
Hardware Bar And Grill
04.2007 - 03.2009
Cortney's Cleaning Services
Myself
12.2004 - Current
High School Diploma -
Lower Dauphin High School
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