Cortney Miller
Sherman,TX
Summary
Patient Special Education Paraprofessional supportive of instructors and skilled in implementing classroom activities. Experienced in classroom safety, learning processes and individualized learning. Hands-on and ambitious professional committed to accommodating students in learning processes. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
23
23
years of professional experience
Work History
Inclusion Aide
Denison ISD
Denison, TX
07.2023 - 05.2024
- Developed instructional materials that provided meaningful access to grade level standards for students who required accommodations or modifications due to their disability.
- Supported teachers in providing differentiated instruction based on individual student needs.
- Worked closely with school personnel to develop effective interventions for addressing challenging behaviors.
- Assisted in conducting functional behavior assessments.
- Encouraged collaboration among team members in order to best meet the needs of each student.
- Attended professional development trainings related to special education topics.
Administrative Assistant
Zimmerer Kubota
Van Alstyne, Texas
04.2022 - 07.2023
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Directed customer inquiries to appropriate department personnel.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Compiled data from various sources into organized reports for review by management team.
- Handled confidential documents in an organized fashion according to established protocol.
Classroom Assistant
Grayson County Special Education
Celina , TX
08.2019 - 03.2022
- Offered students personalized educational, behavioral and emotional support.
- Maintained focused, inclusive and supportive learning environments.
- Escorted students to school nurse or administrative office.
- Handled clerical duties, managed classrooms and coordinated documents for teachers.
- Carried materials, messages, and completed work to other faculty members.
- Helped students stow book bags, coats and other items in cubbies and lockers.
Classroom Assistant
Grayson county special Eduacation
Pottsboro, Texas
08.2018 - 06.2019
- Offered students personalized educational, behavioral and emotional support.
- Maintained focused, inclusive and supportive learning environments.
- Escorted students to school nurse or administrative office.
- Handled clerical duties, managed classrooms and coordinated documents for teachers.
Classroom Assistant
Lewisville ISD
Lewisville, TX
08.2017 - 06.2018
- Offered students personalized educational, behavioral and emotional support.
- Maintained focused, inclusive and supportive learning environments.
- Escorted students to school nurse or administrative office.
- Handled clerical duties, managed classrooms and coordinated documents for teachers.
- Carried materials, messages, and completed work to other faculty members.
Instructional Assistant
Fannin County Special Education Shared Services Arrangement
Bonham, TX
08.2015 - 08.2017
- Provided classroom support throughout planned instruction and individual lessons.
- Monitored students in class, hallways and cafeteria to enforce school rules.
- Cleaned and organized classrooms, materials, and supplies.
- Delivered instruction individually or in small groups with support from instructor.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
Classroom Assistant
Pottsboro Isd
Pottsboro, Texas
08.2013 - 06.2015
- Offered students personalized educational, behavioral and emotional support.
- Maintained focused, inclusive and supportive learning environments.
- Escorted students to school nurse or administrative office.
- Handled clerical duties, managed classrooms and coordinated documents for teachers.
- Carried materials, messages, and completed work to other faculty members.
- Kept students safe in classroom and outside environments.
- Helped students stow book bags, coats and other items in cubbies and lockers.
- Prepared visual aids, equipment and classroom displays to foster learning.
Job Coach
Goodwill Industries Of North Texas
Sherman, Texas
08.2012 - 05.2013
- Traveled to work locations to provide hands-on training, direct supervision and support to participants.
- Engaged individuals receiving support through coaching, feedback and skills development exercises.
- Assisted participants in achieving highest level of independent functioning while receiving services.
- Worked with staff to develop, monitor and resolve skills training or vocational issues.
- Mentored program participants by answering questions and directing throughout work shift.
- Guided clients in learning to complete job tasks to develop motivation and skills.
- Supported participants to assist in achieving vocational and non-vocational goals.
- Gathered work behaviors and productivity data to fulfill reporting requirements.
- Implemented strategies to foster client's abilities, increasing independence across settings.
- Delivered training using multiple methods to reach diverse learning styles.
Retail Sales Associate
Queenies Jewels Boutique
Pottsboro, Texas
03.2011 - 08.2012
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Initiated friendly conversation with customers to determine level of assistance required.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Created price tags and merchandise signs for new items.
- Used product knowledge to suggest items to match client needs.
- Answered questions about current promotions and resolved issues according to store policies.
Retail Sales Associate
Dillards Department Store
Sherman, Texas
04.2010 - 02.2011
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Initiated friendly conversation with customers to determine level of assistance required.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Created price tags and merchandise signs for new items.
Retail Sales Associate
Belk Department Store
Sherman, Texas
08.2008 - 04.2010
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Initiated friendly conversation with customers to determine level of assistance required.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Instructional Assistant
Fannin County Special Education Shared Services Arrangement
Bonham, Texas
08.2001 - 05.2008
- Provided classroom support throughout planned instruction and individual lessons.
- Monitored students in class, hallways and cafeteria to enforce school rules.
- Cleaned and organized classrooms, materials, and supplies.
Education
Master of Science - Education
Southeastern Oklahoma State University
Durant, OK12-2007
Skills
- Disability Awareness
- Data collection and analysis
- Individualized support
- Positive Reinforcement
Timeline
Inclusion Aide
Denison ISD
07.2023 - 05.2024
Administrative Assistant
Zimmerer Kubota
04.2022 - 07.2023
Classroom Assistant
Grayson County Special Education
08.2019 - 03.2022
Classroom Assistant
Grayson county special Eduacation
08.2018 - 06.2019
Classroom Assistant
Lewisville ISD
08.2017 - 06.2018
Instructional Assistant
Fannin County Special Education Shared Services Arrangement
08.2015 - 08.2017
Classroom Assistant
Pottsboro Isd
08.2013 - 06.2015
Job Coach
Goodwill Industries Of North Texas
08.2012 - 05.2013
Retail Sales Associate
Queenies Jewels Boutique
03.2011 - 08.2012
Retail Sales Associate
Dillards Department Store
04.2010 - 02.2011
Retail Sales Associate
Belk Department Store
08.2008 - 04.2010
Instructional Assistant
Fannin County Special Education Shared Services Arrangement
08.2001 - 05.2008
Master of Science - Education
Southeastern Oklahoma State University
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