Cortney Morris
MCDONOUGH
Summary
Organized craft services with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Experienced craft service provider with over 2 years of experience in film industry. Excellent reputation for resolving problems and improving customer satisfaction.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level craft services position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Craft Services
Mesquite Productions—Woke-2
2021.06 - 2021.08
- Adhered to safety protocols and policies to reduce workplace hazards.
- Facilitated maintenance team training procedures to align with company standards.
- Surpassed corporate goals by reaching customer satisfaction rating in a set timeframe.
- Streamlined many repair processes to minimize day-to-day downtime and increase overall productivity.
Craft Services
Marvel-Black Panther: Wakanda Forever
2021.07 - 2022.03
- Adhered to safety protocols and policies to reduce workplace hazards.
- Demonstrated increased knowledge of company products and equipment.
- Facilitated maintenance team training procedures to align with company standards.
- Streamlined multiple repair processes to minimize day-to-day downtime and increase overall productivity.
- Surpassed corporate goals by reaching high customer satisfaction ratings in a set timeframe.
Craft Services
Disney—Clover: She Hulk
2022.01 - 2022.01
- Adhered to safety protocols and policies to reduce workplace hazards.
- Demonstrated increased knowledge of company products and equipment.
- Facilitated maintenance team training procedures to align with company standards.
- Streamlined multiple repair processes to minimize day-to-day downtime and increase overall productivity.
- Surpassed corporate goals by reaching complete customer satisfaction rating in a short timeframe.
Craft Services
Tyler Perry Studios—Sistas Season 5
2022.03 - 2022.05
- Adhered to safety protocols and policies to reduce workplace hazards.
- Demonstrated increased knowledge of company products and equipment.
- Facilitated maintenance team training procedures to align with company standards.
- Streamlined multiple repair processes to minimize day-to-day downtime and increase overall productivity.
- Surpassed corporate goals by reaching many customer satisfaction ratings in a short timeframe.
Craft Services
Tyler Perry Studios—The Oval Season 5
2022.04 - 2022.05
- Adhered to safety protocols and policies to reduce workplace.
- Facilitated maintenance team training procedures to align with company standards.
- Streamlined multiple repair processes to minimize day-to-day downtime and increase overall productivity.
- Surpassed corporate goals by reaching many customer satisfaction ratings in a short timeframe.
Craft Services
Marvel Studios-Echo: Grasshopper
2022.06 - 2022.08
- Maintained high customer satisfaction standards to meet or exceed targets.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Suggested additional services to customers in order to meet upsell goals.
- Developed estimates by costing materials, supplies, and labor.
- Followed safety protocols while working, avoiding accidents and injuries.
- Confirmed excellent customer service by quickly resolving customer concerns.
- Trained and mentored new employees on company procedures and safety protocols.
- Monitored and maintained organized work space, confirming efficient operations.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Checked tools and equipment to prevent accidents and injuries.
Craft Services
Marvel Studios—Iron Heart: Wise Guy
2022.07 - 2022.10
- Adhered to safety protocols and policies to reduce workplace hazards.
- Demonstrated increased knowledge of company products and equipment.
- Facilitated maintenance team training procedures to align with company standards.
- Streamlined multiple repair processes to minimize day-to-day downtime and increase overall productivity.
- Surpassed corporate goals by reaching many customer satisfaction ratings in a short timeframe.
Craft Services
Netflix-Sweet Magnolias S3
2022.08 - 2022.08
- Maintained high customer satisfaction standards to meet or exceed targets.
- Developed process improvements to enhance overall delivery of service.
- Followed safety protocols while working, avoiding accidents and injuries.
- Trained and mentored new employees on company procedures and safety protocols.
- Monitored and maintained organized work space, confirming efficient operations.
- Checked tools and equipment to prevent accidents and injuries.
- Answered questions and provided information about craft services.
Craft Services
Amazon Prime— The Idea Of You
2022.08 - 2022.12
- Adhered to safety protocols and policies to reduce workplace hazards.
- Demonstrated increased knowledge of company products and equipment.
- Surpassed corporate goals by reaching multiple customer satisfaction ratings in a short timeframe.
- Developed detailed maintenance schedules for all equipment to maximize equipment lifetimes.
- Facilitated maintenance team training procedures to align with company standards.
Craft Services
Marvel—Agatha: My Pretty
2023.01 - 2023.06
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Demonstrated increased knowledge of company products and equipment.
- Facilitated maintenance team training procedures to align with company standards.
- Surpassed corporate goals by reaching multiple customer satisfaction ratings in a short timeframe.
Craft Services
Amazon Prime-Jackpot: Grand Death Latto
2023.04 - 2023.04
- Maintained high customer satisfaction standards to meet or exceed targets.
- Developed process improvements to enhance overall delivery of service.
- Followed safety protocols while working, avoiding accidents and injuries.
- Trained and mentored new employees on company procedures and safety protocols.
- Monitored and maintained organized work space, confirming efficient operations.
- Checked tools and equipment to prevent accidents and injuries.
- Answered questions and provided information about craft services.
Education
Culinary Arts
Auguste Escoffier School of Culinary Arts
Austin, TX08.2021
Associate In Physical Therapy - Occupational Therapy
Brown Mackie College - Atlanta
Atlanta, GA03.2014
Master Of Chemistry - Medical Assisting
Savannah State University
Savannah, GA01.2005
Skills
- Customer Service
- Heavy Lifting
- Quality Assurance
- Verbal and Written Communication
- Unit Readiness
- Work with Minimal Supervision
Timeline
Craft Services
Amazon Prime-Jackpot: Grand Death Latto
2023.04 - 2023.04
Craft Services
Marvel—Agatha: My Pretty
2023.01 - 2023.06
Craft Services
Netflix-Sweet Magnolias S3
2022.08 - 2022.08
Craft Services
Amazon Prime— The Idea Of You
2022.08 - 2022.12
Craft Services
Marvel Studios—Iron Heart: Wise Guy
2022.07 - 2022.10
Craft Services
Marvel Studios-Echo: Grasshopper
2022.06 - 2022.08
Craft Services
Tyler Perry Studios—The Oval Season 5
2022.04 - 2022.05
Craft Services
Tyler Perry Studios—Sistas Season 5
2022.03 - 2022.05
Craft Services
Disney—Clover: She Hulk
2022.01 - 2022.01
Craft Services
Marvel-Black Panther: Wakanda Forever
2021.07 - 2022.03
Craft Services
Mesquite Productions—Woke-2
2021.06 - 2021.08
Culinary Arts
Auguste Escoffier School of Culinary Arts
Associate In Physical Therapy - Occupational Therapy
Brown Mackie College - Atlanta
Master Of Chemistry - Medical Assisting
Savannah State University
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