Cortney Neel
NC
Summary
Community Association Manager adept at remaining accessible to residents and board members. Offering excellent organizational and time management skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Portfolio Community Association Manager
Premier Management Company
06.2023 - Current
- Enforce rules and regulations set by the Association's governing documents
- Work with the board to create an annual budget, and monitor expenditures
- Identify and plan for long-term improvements or major repairs
- Select and manage vendors for services like landscaping, cleaning, snow removal, and security
- Serve as a primary point of contact for residents, addressing concerns in a timely and professional manner
- Mediate disputes between residents or between residents and the board
- Interpret and enforce the community’s CC&Rs, bylaws, and policies
- Ensure the community has the necessary insurance coverage
- Organize and facilitate regular board meetings
- Oversee the use of smart systems for security
- Solicit bids for services such as trash collection, security, maintenance, and insurance
- Negotiate and review contracts with third-party service providers
Pre-Construction Coordinator
Logan Homes
05.2021 - 01.2023
- Coordinated permit acquisition processes to ensure timely approvals and adherence to local regulations.
- Developed detailed project estimates to ensure accurate budgets and resource allocation.
- Negotiated contracts with vendors and subcontractors that ensured the best possible terms for both parties involved while maintaining positive working relationships throughout the duration of the project.
- Collaborated with design teams on value engineering efforts, optimizing budgetary constraints without compromising quality or aesthetics.
- Facilitated effective communication among stakeholders during preconstruction meetings, fostering a collaborative environment for successful projects.
Assistant Community Manager and Architectural Review Board Coordinator
CAMS-Community Association Management Services
11.2016 - 11.2020
- Secured community services, including pool and fitness facility maintenance, debris removal, corral storage, recycling and waste removal
- Addressed and resolved owner’s complaints in a timely and effective fashion
- Enforced compliance with community regulations and guidelines
- Gathered, analyzed and compiled data into reports which were distributed to the appropriate committee members
- Facilitated Architectural Review Board meetings
Education
Bachelor of Science - Health and Applied Human Sciences
University of North Carolina at Wilmington
05.2011
Skills
- Community operations
- Service contract negotiation
- Community guidelines enforcement
- Budget planning
- Vendor relationship management
- Effective communication
Certification
- State of North Carolina Notary Public, 01/18, Present
- Certified Manager of Community Associations, 01/18, Present
Timeline
Portfolio Community Association Manager
Premier Management Company
06.2023 - Current
Pre-Construction Coordinator
Logan Homes
05.2021 - 01.2023
Assistant Community Manager and Architectural Review Board Coordinator
CAMS-Community Association Management Services
11.2016 - 11.2020
- State of North Carolina Notary Public, 01/18, Present
- Certified Manager of Community Associations, 01/18, Present
Bachelor of Science - Health and Applied Human Sciences
University of North Carolina at Wilmington
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