Proactive On Site Support Specialist / Tool Crib Attendant with extensive experience in maintaining onsite inventory and ensuring timely availability of spare parts. Skilled in hardware maintenance, software troubleshooting, and recordkeeping, fostering strong customer relationships and addressing potential issues. Bringing reliability, problem-solving abilities, and effective time management to advance career opportunities.
Maintaining an onsite inventory of spare parts relevant to the customer's equipment, ensuring timely availability for repairs. Establishing strong relationships with customer facility personnel, understanding their specific needs, and proactively addressing potential issues. Maintaining detailed records of service calls, repairs performed, parts used, and customer interactions through appropriate reporting systems. Assisting with the installation and setup of new Motion Industries products at customer sites, ensuring proper functionality.