Cortney Vild
Philip,WV
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
3
3
years of professional experience
Work History
Cashier
Family Dollar
Philippi, WV
12.2022 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
Care Worker
Hometown Care
Belington, WV
06.2021 - 08.2022
- Provided companionship by engaging in meaningful conversations with clients.
- Kept detailed records related to client interactions, services provided, medications administered., for documentation purposes.
- Provided emotional and practical support to elderly clients in their homes.
- Organized recreational activities for clients to promote physical and mental health.
- Ensured that client safety was maintained through regular home visits.
- Transported clients to medical appointments and other necessary errands.
- Encouraged independence while providing assistance when needed.
- Participated in team meetings and training sessions to stay up-to-date on best practices for caring for elderly individuals.
- Initiated conversations with clients about their interests and preferences in order to build a trusting relationship.
- Provided support for physical, emotional and social needs of clients.
- Maintained safe and clean environment for client by performing light housekeeping and laundry.
- Maintained clean and well-organized environment for client happiness and safety.
- Supported bathing, dressing and personal care needs.
- Laundered clothing and bedding to prevent infection.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
Education
High School Diploma -
Philip Barbour High School
Philippi, WV06-2013
Skills
- Cash Handling
- Payment Processing
- ID Verification
- Cash Register Operation
- Customer Service
- Payment Collection
- Drawer Balancing
- Customer Assistance
- Merchandise Restocking
- Money Handling
- Scanner Operations
- Patient Companionship
- Meal Preparation
- Documentation
- Incident Reporting
- HIPAA Compliance
- Basic Housekeeping
- Elderly Care
- Dependable and Responsible
- Client Transportation
- Relationship Building
- Client Documentation
- Daily Living Assistance
References
References available upon request.
Timeline
Cashier
Family Dollar
12.2022 - Current
Care Worker
Hometown Care
06.2021 - 08.2022
High School Diploma -
Philip Barbour High School
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