Cortney Zimmer

Professional with strong background in customer service management. Demonstrates keen ability to foster team collaboration and drive results in dynamic environments. Skilled in problem-solving, conflict resolution, and effective communication. Reliable, adaptable, and focused on enhancing customer satisfaction and operational efficiency. Proven track record in employee training and social media engagement, significantly contributing to business growth. Offering positive attitude and strong desire to learn and grow in work environment. Brings ability to quickly grasp industry standards and implement effective communication and conflict resolution techniques. Ready to use and develop skills needed for contents evaluator role.

Over the past seven years, I have dedicated myself to volunteer work in Bible education, participating in various initiatives throughout Michigan, with a significant focus on Central Michigan University. This experience has profoundly enriched my life and helped me develop a wide range of skills. Additionally, I had the privilege of volunteering for two years at the Public Information Desk for the Watch Tower Bible and Tract Society of New York. In this role, I managed relationships with local news and radio outlets, pitching relevant stories and ensuring effective communication.

I also contributed to a special event—a live webinar for attorneys and judges to earn Continuing Legal Education (CLE) credits. This event marked the 20th anniversary of the Watchtower vs. Stratton Supreme Court case and was held in collaboration with the Religious Freedom Clinic at Harvard Law School. My responsibilities included researching judges and attorneys across eight states, compiling the data into Excel, and reaching out to them via email and phone to invite them to the event. This experience has allowed me to refine my communication, research, and organizational skills while working on projects that positively impact the community.