Summary
Overview
Work History
Education
Skills
Certification
Timeline

Cortney B Flowers

United States

Summary

Supportive and motivated leader and team player with a strong attention to detail. Skilled at providing friendly service and personalized instruction. Seeking opportunities to expand my skills in education, clerical functions and public relations. Roughly 10 years of experience in the classroom and 15 years of experience in customer service/business management. Dedicated and versatile professional with a balanced outlook on the present and a steadfast vision for the future.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Literacy Instructor, Summer Reading Program

TNTP
05.2025 - Current
  • Enhanced literacy skills by implementing engaging and interactive reading activities.
  • Implemented research-based instructional strategies, enhancing the effectiveness of literacy instruction.
  • Utilized data-driven instruction to tailor teaching methods for optimal student growth in literacy skills.
  • Supported struggling readers with targeted intervention strategies, boosting their overall literacy development.
  • Improved students'' reading comprehension through targeted instruction and assessments.
  • Fostered critical thinking skills by guiding students through close readings and text analysis exercises.
  • Provided ongoing feedback to students, motivating them to strive for continuous improvement in their reading abilities.

Teacher Assistant, Special Education

Jemez Mountain Public Schools
07.2024 - Current
  • Supported students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education staff.
  • Fostered SEL by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decision making.
  • Enhanced classroom management through the implementation of positive reinforcement techniques and clear expectations for behavior. Adapted teaching methods and materials to meet students' varying needs.
  • Improved students' analytical skills by introducing state-of-the-art computer program technologies.
  • Designed supplemental learning materials for struggling students based on test, homework and assignment records.
  • Completed student progress reports mid-term to notify teacher and parents of student strengths and areas of improvement.
  • Collaborated with fellow teachers to develop interdisciplinary units, promoting cross-curricular connections and deeper understanding of content.
  • Participated in professional development opportunities regularly, staying current on pedagogical trends and incorporating new strategies into teaching practices.

Substitute Teacher, PreK-12

Jemez Mountain School
02.2023 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Kept students on-task with proactive behavior modification
  • Fostered student curiosity and love for learning by presenting material in engaging and relatable ways.
  • Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

Manager of Operations

Starry Night Ranch
09.2022 - 11.2023
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Established positive and effective communication among the team which reduced miscommunications and missed deadlines.
  • Communicated with clients by sending updates and photos.
  • Reported concerns directly to owner via phone or text.
  • Negotiated with suppliers to reduce costs, which ensured budget adherence and improved profit margins.
  • Provided assistance communicating, typing correspondence or obtaining information.
  • Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
  • Organized and maintained detailed records of animals' dietary needs, medical history, exercise schedules, and other important information.
  • Provided daily care for animals including feeding, exercising, grooming, administering medications, and companionship.


Educational Assistant

Cuba Independent School District
12.2019 - 08.2022
  • Assisted teachers with preparing classroom materials and activities.
  • Organized classroom supplies and equipment.
  • Administered standardized tests to assess student progress.
  • Attended faculty meetings and parent conferences as needed.
  • Helped students master learning concepts through one-on-one and small group tutoring.
  • Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
  • Graded assignments and tests and documented results into filing systems.
  • Communicated confidential details about student behavior and performance with parents and authorized parties.
  • Handled clerical duties, managed classrooms and coordinated documents for teachers.

Juice Manager

The Local Juicery + Kitchen
06.2017 - 04.2019
  • Ordered fresh produce as needed for daily juice production.
  • Inspected fruit for quality prior to use in juice blends.
  • Stored finished juices in appropriate containers and refrigerated them promptly.
  • Measured ingredients according to recipes for various juices.
  • Maintained organized, up-to-date records of inventory and supplies.
  • Monitored daily operations of the juice bar, including quality control and cost management.
  • Ensured compliance with food safety regulations and sanitation standards.
  • Created promotional campaigns to increase sales and attract new customers.
  • Negotiated contracts with vendors to secure competitive pricing on ingredients and supplies.
  • Supervised day-to-day activities of all staff members in the juice bar.
  • Analyzed financial data such as sales reports, budget information, and payroll costs.
  • Oversaw ordering process for raw materials needed for production of juices.
  • Trained employees in proper use of equipment used for preparing juices.
  • Provided excellent customer service by addressing customer complaints promptly.

Preschool Teacher

Hixson United Methodist Child Development Center
07.2016 - 05.2017


  • Developed lesson plans that incorporated creative teaching techniques.
  • Established positive relations with parents and guardians by regular communication.
  • Supervised outdoor playtime while ensuring safety regulations were followed.
  • Implemented appropriate disciplinary measures when necessary according to school policies.
  • Incorporated music, art, games, books, blocks, puzzles into daily instruction.
  • Led story time sessions designed to promote literacy skills among young learners.
  • Attended professional development workshops to stay current on best practices for early childhood education.
  • Provided guidance regarding nutrition and healthy habits during snack time.
  • Integrated multicultural themes into instruction plans to foster respect for diversity among students.
  • Taught children foundational skills in colors, shapes and letters.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Collaborated with colleagues on developing new classroom projects and monthly themes.
  • Integrated technology into lesson plans.
  • Observed children to record development.
  • Maintained records in relation to signs of illness, injury, emotional disturbance, learning disorders and speech problems.


Cashier/Shift Leader

Glen Gene Deli
03.2011 - 07.2016
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Addressed customer needs and made product recommendations to increase sales.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

Bachelor of Science - Elementary And Special Education, TESOL

Eastern New Mexico University
05-2027

Associate of Arts - General Studies

Central New Mexico Community College, Albuquerque, NM
04-2024

Health, Wellness And Public Safety -

Central New Mexico Community College, Albuquerque, NM
12-2023

Skills

  • Microsoft Word, Excel Expertise
  • Digital File Management
  • Developing Presentations
  • Inventory Purchasing
  • Public speaking
  • Instructional technology
  • ELL strategies
  • Conflict resolution
  • Phonics instruction
  • Writing instruction
  • Mathematics instruction
  • Interpersonal communication

Certification

  • CPR and Life Support Certified , '22-'24
  • Crisis Prevention Intervention (CPI) Training Certification, '22-'24
  • NMPED Educational Assistant License

Timeline

Literacy Instructor, Summer Reading Program - TNTP
05.2025 - Current
Teacher Assistant, Special Education - Jemez Mountain Public Schools
07.2024 - Current
Substitute Teacher, PreK-12 - Jemez Mountain School
02.2023 - Current
Manager of Operations - Starry Night Ranch
09.2022 - 11.2023
Educational Assistant - Cuba Independent School District
12.2019 - 08.2022
Juice Manager - The Local Juicery + Kitchen
06.2017 - 04.2019
Preschool Teacher - Hixson United Methodist Child Development Center
07.2016 - 05.2017
Cashier/Shift Leader - Glen Gene Deli
03.2011 - 07.2016
Central New Mexico Community College - Health, Wellness And Public Safety,
Eastern New Mexico University - Bachelor of Science, Elementary And Special Education, TESOL
Central New Mexico Community College - Associate of Arts, General Studies
Cortney B Flowers