CORTNI LOCKETT

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons. Pursues every opportunity to support team members and proactively address issues.

• Certified Trainer for Tahoe Joe's Famous Steakhouse
• CPR and First Aid
• Food safety

-One of two certified trainers, selected of applicants throughout California, to open and train staff at new restaurant location.

-Trained employees to craft cocktails, take orders, and deliver food in a timely manner.

-Managed a team of 10 employees, including training and scheduling, for the Life Shop.

-Resolved customer issues by listening to concerns and offering reasonable solutions to problems.

-Provided excellent customer service to guests.

-Processed all checkouts, credit card slips, cash, and tip share for multiple employees.