Summary
Overview
Work History
Education
Skills
Training Certificates
Work Preference
Work Availability
Interests
Websites
Affiliations
Quote
Software
Timeline
Generic
Cortni Parrish

Cortni Parrish

Human Resource Specialist
Stevensville,MD

Summary

Retired 21-year Active-Duty Air Force Veteran senior leader, Air Force Presidential Flight Attendant.

Poised, polished, and professional with a strong background in Human Resources. Expertise in employee relations and organizational culture with a strong focus on team collaboration and achieving results. Known for supporting organizational goals through effective talent management and conflict resolution. Demonstrated expertise in communication and problem-solving. Holds an Active Top Secret/SCI security clearance.


Overview

26
26
years of professional experience

Work History

Graduate Student, Master of Science Management, Human Resource Management

University of Maryland Global Campus
01.2024 - 08.2025
  • I am pursuing a Master of Science in Management with a concentration in Human Resource Management at the University of Maryland Global Campus, where I maintain a 4.0 GPA
  • My studies focus on key HR areas, including talent acquisition, training and development, performance management, and employee relations
  • I have developed substantial expertise in data analytics, data-driven business analysis, and evidence-based decision-making throughout my program
  • I am skilled in applying strategic problem-solving techniques to address real-world business challenges
  • This comprehensive program supports my ongoing development in achieving organizational success through effective HR management and strategic leadership

Federal Civilian Air Force Protocol Specialist

Joint Base Andrews
01.2021 - 01.2023
  • Fostered a culture of excellence in protocol management, ensuring seamless operations for high-profile events through effective teamwork and training.
  • Enhanced arrival and departure protocols for Foreign Heads of State, improving efficiency by 15% within 6 months through strategic agency collaboration.
  • Implemented a new training program for protocol management, enhancing team efficiency by 15% within 6 months through targeted skill development and mentorship.
  • Organized and executed 89th Flight Line Protocol activities within 6 months, enhancing support for VIPs at Andrews AFB by collaborating with key agencies.
  • Greets DV's up to and including the Vice President of the United States on behalf of the 89th Airlift Wing Commander.


Senior Leader Evaluator/Instructor Air Force Flight Attendant

Joint Base Andrews
01.2008 - 01.2021
  • Supervised a team of 40 personnel, improving performance and efficiency by 20% within 12 months through targeted training and mentorship programs
  • Authored regulatory guidance and standard operating procedures, developed reliable training plans, and validated instructional procedures and flight attendant training programs
  • Managed 40 personnel by executing newly developed programs for flight/ground safety, exercise/inspections, global protocol requirements, public affairs, and finance; performed staffing, performance reports, and award functions
  • Overhauled and authored training curriculum, resulting in improved trainee performance and engagement, fostering a culture of excellence within the team.
  • Responsible for the safety & comfort of the Vice President, First Lady, White House Staff, and dignitaries

Flight Attendant Training Department Manager

Joint Base Andrews
01.2006 - 01.2021
  • Led the USAF Executive Airlift Schoolhouse as the chief instructor, enhancing training effectiveness and operational readiness within 6 months.
  • Developed and implemented a comprehensive training syllabus for 250+ Air Force Flight Attendants, enhancing qualification levels and operational readiness within 6 months.
  • Coordinated six personnel training offices and 10 programs, improving training efficiency for over 400 air crew members within 6 months through strategic DOD collaboration.
  • Implemented a $50K budget for uniform issuance, saving the Air Force over $10K by negotiating a new vendor contract within 6 months.
  • Developed a government contract for culinary training, enhancing skills for 250 personnel and optimizing a $10K budget within 6 months.

Active-Duty Air Force Presidential Flight Attendant

Joint Base Andrews
01.2004 - 01.2021
  • Ensured the safety and comfort of high-profile passengers, including the Vice President and First Lady, through meticulous attention to detail and proactive problem-solving.
  • Coordinated meal requirements for high-profile flights, ensuring dietary needs were met and enhancing passenger satisfaction through meticulous planning within 6 months.
  • Executed meal planning and service for high-profile flights, boosting passenger satisfaction by X% through tailored dietary accommodations within 6 months.
  • Developed and maintained emergency response procedures, fostering a culture of safety and preparedness that significantly improved operational readiness for high-profile flights.

Active-Duty Air Force Human Resource Specialist

Fairchild AFB
01.2000 - 01.2004
  • Responsible for the day-to-day operation of the Commander’s support staff, providing administrative and personnel support to the commander and more than 100 assigned personnel
  • In charge of the travel documentation program, edited and formulated the unit’s administrative and special orders, and directly managed all aspects of personnel information files, leave, and newcomers orientation programs
  • Utilized Oracle software to manage all personnel files for time-sensitive information important to career progress
  • Managed and utilized Squadron government credit card with a $75K quarterly budget

Education

Master of Science - Management, Human Resource Management

UMGC
College Park, MD
08.2025

Bachelors of Science - Social Psychology

Park University
Parkville, MO
01.2008

Associate Degree - Social Psychology

Park University
Parkville, MO
01.2008

Associate Degree - Criminal Justice

Park University
Parkville, MO
01.2008

Associate Degree - Aviation Operations

Community College of the Air Force
01.2008

Associate Degree - Human Resources

Community College of the Air Force
01.2008

Skills

  • Organizational Development
  • Training & Development
  • Change Management
  • Employee Relations
  • Conflict Resolution
  • Performance Management
  • Coaching
  • HR Compliance
  • HR Data Analytics
  • Employee relations

Training Certificates

  • Air Force Instructor and Evaluator Certification Course, 01/12 - 12/21
  • Corporate School of Etiquette, 01/07 - 12/21
  • Active U.S. Government Clearance Top Secret/SCI security clearance, 01/05 - Present

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Company CulturePersonal development programs401k match

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Yoga

Travel

Biographies

Affiliations

  • USAF

Quote

Travel isn't always pretty. It isn't always comfortable. Sometimes, it even breaks your heart. But the journey changes you; it should change you."
Anthony Bourdain

Software

Microsoft

Timeline

Graduate Student, Master of Science Management, Human Resource Management

University of Maryland Global Campus
01.2024 - 08.2025

Federal Civilian Air Force Protocol Specialist

Joint Base Andrews
01.2021 - 01.2023

Senior Leader Evaluator/Instructor Air Force Flight Attendant

Joint Base Andrews
01.2008 - 01.2021

Flight Attendant Training Department Manager

Joint Base Andrews
01.2006 - 01.2021

Active-Duty Air Force Presidential Flight Attendant

Joint Base Andrews
01.2004 - 01.2021

Active-Duty Air Force Human Resource Specialist

Fairchild AFB
01.2000 - 01.2004

Bachelors of Science - Social Psychology

Park University

Associate Degree - Social Psychology

Park University

Associate Degree - Criminal Justice

Park University

Associate Degree - Aviation Operations

Community College of the Air Force

Associate Degree - Human Resources

Community College of the Air Force

Master of Science - Management, Human Resource Management

UMGC
Cortni ParrishHuman Resource Specialist