Yoga
Cortni Parrish
Human Resource Specialist
Stevensville,MD
Summary
Retired 21-year Active-Duty Air Force Veteran senior leader, Air Force Presidential Flight Attendant.
Poised, polished, and professional with a strong background in Human Resources. Expertise in employee relations and organizational culture with a strong focus on team collaboration and achieving results. Known for supporting organizational goals through effective talent management and conflict resolution. Demonstrated expertise in communication and problem-solving. Holds an Active Top Secret/SCI security clearance.
Overview
26
26
years of professional experience
Work History
Graduate Student, Master of Science Management, Human Resource Management
University of Maryland Global Campus
01.2024 - 08.2025
- I am pursuing a Master of Science in Management with a concentration in Human Resource Management at the University of Maryland Global Campus, where I maintain a 4.0 GPA
- My studies focus on key HR areas, including talent acquisition, training and development, performance management, and employee relations
- I have developed substantial expertise in data analytics, data-driven business analysis, and evidence-based decision-making throughout my program
- I am skilled in applying strategic problem-solving techniques to address real-world business challenges
- This comprehensive program supports my ongoing development in achieving organizational success through effective HR management and strategic leadership
Federal Civilian Air Force Protocol Specialist
Joint Base Andrews
01.2021 - 01.2023
- Fostered a culture of excellence in protocol management, ensuring seamless operations for high-profile events through effective teamwork and training.
- Enhanced arrival and departure protocols for Foreign Heads of State, improving efficiency by 15% within 6 months through strategic agency collaboration.
- Implemented a new training program for protocol management, enhancing team efficiency by 15% within 6 months through targeted skill development and mentorship.
- Organized and executed 89th Flight Line Protocol activities within 6 months, enhancing support for VIPs at Andrews AFB by collaborating with key agencies.
- Greets DV's up to and including the Vice President of the United States on behalf of the 89th Airlift Wing Commander.
Senior Leader Evaluator/Instructor Air Force Flight Attendant
Joint Base Andrews
01.2008 - 01.2021
- Supervised a team of 40 personnel, improving performance and efficiency by 20% within 12 months through targeted training and mentorship programs
- Authored regulatory guidance and standard operating procedures, developed reliable training plans, and validated instructional procedures and flight attendant training programs
- Managed 40 personnel by executing newly developed programs for flight/ground safety, exercise/inspections, global protocol requirements, public affairs, and finance; performed staffing, performance reports, and award functions
- Overhauled and authored training curriculum, resulting in improved trainee performance and engagement, fostering a culture of excellence within the team.
- Responsible for the safety & comfort of the Vice President, First Lady, White House Staff, and dignitaries
Flight Attendant Training Department Manager
Joint Base Andrews
01.2006 - 01.2021
- Led the USAF Executive Airlift Schoolhouse as the chief instructor, enhancing training effectiveness and operational readiness within 6 months.
- Developed and implemented a comprehensive training syllabus for 250+ Air Force Flight Attendants, enhancing qualification levels and operational readiness within 6 months.
- Coordinated six personnel training offices and 10 programs, improving training efficiency for over 400 air crew members within 6 months through strategic DOD collaboration.
- Implemented a $50K budget for uniform issuance, saving the Air Force over $10K by negotiating a new vendor contract within 6 months.
- Developed a government contract for culinary training, enhancing skills for 250 personnel and optimizing a $10K budget within 6 months.
Active-Duty Air Force Presidential Flight Attendant
Joint Base Andrews
01.2004 - 01.2021
- Ensured the safety and comfort of high-profile passengers, including the Vice President and First Lady, through meticulous attention to detail and proactive problem-solving.
- Coordinated meal requirements for high-profile flights, ensuring dietary needs were met and enhancing passenger satisfaction through meticulous planning within 6 months.
- Executed meal planning and service for high-profile flights, boosting passenger satisfaction by X% through tailored dietary accommodations within 6 months.
- Developed and maintained emergency response procedures, fostering a culture of safety and preparedness that significantly improved operational readiness for high-profile flights.
Active-Duty Air Force Human Resource Specialist
Fairchild AFB
01.2000 - 01.2004
- Responsible for the day-to-day operation of the Commander’s support staff, providing administrative and personnel support to the commander and more than 100 assigned personnel
- In charge of the travel documentation program, edited and formulated the unit’s administrative and special orders, and directly managed all aspects of personnel information files, leave, and newcomers orientation programs
- Utilized Oracle software to manage all personnel files for time-sensitive information important to career progress
- Managed and utilized Squadron government credit card with a $75K quarterly budget
Education
Master of Science - Management, Human Resource Management
UMGC
College Park, MD08.2025
Bachelors of Science - Social Psychology
Park University
Parkville, MO01.2008
Associate Degree - Social Psychology
Park University
Parkville, MO01.2008
Associate Degree - Criminal Justice
Park University
Parkville, MO01.2008
Associate Degree - Aviation Operations
Community College of the Air Force
01.2008
Associate Degree - Human Resources
Community College of the Air Force
01.2008
Skills
- Organizational Development
- Training & Development
- Change Management
- Employee Relations
- Conflict Resolution
- Performance Management
- Coaching
- HR Compliance
- HR Data Analytics
- Employee relations
Training Certificates
- Air Force Instructor and Evaluator Certification Course, 01/12 - 12/21
- Corporate School of Etiquette, 01/07 - 12/21
- Active U.S. Government Clearance Top Secret/SCI security clearance, 01/05 - Present
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CulturePersonal development programs401k matchWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Interests
Travel
Biographies
Affiliations
- USAF
Quote
Travel isn't always pretty. It isn't always comfortable. Sometimes, it even breaks your heart. But the journey changes you; it should change you."
Anthony Bourdain
Software
Microsoft
Timeline
Graduate Student, Master of Science Management, Human Resource Management
University of Maryland Global Campus
01.2024 - 08.2025
Federal Civilian Air Force Protocol Specialist
Joint Base Andrews
01.2021 - 01.2023
Senior Leader Evaluator/Instructor Air Force Flight Attendant
Joint Base Andrews
01.2008 - 01.2021
Flight Attendant Training Department Manager
Joint Base Andrews
01.2006 - 01.2021
Active-Duty Air Force Presidential Flight Attendant
Joint Base Andrews
01.2004 - 01.2021
Active-Duty Air Force Human Resource Specialist
Fairchild AFB
01.2000 - 01.2004
Bachelors of Science - Social Psychology
Park University
Associate Degree - Social Psychology
Park University
Associate Degree - Criminal Justice
Park University
Associate Degree - Aviation Operations
Community College of the Air Force
Associate Degree - Human Resources
Community College of the Air Force
Master of Science - Management, Human Resource Management
UMGC
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