Cortnie Wallace
Veterinary Technician
Montgomery,MO
Summary
Adept Veterinary Technician with a proven track record at Vet Stop Animal Hospital, showcasing exceptional surgical assistance and customer service skills. Excelled in streamlining workflows and enhancing patient care, achieving a significant improvement in clinic efficiency. Skilled in medication administration and empathetic client interactions, consistently delivering results beyond expectations.
Overview
5
5
years of professional experience
Work History
Veterinary Technician
Vet Stop Animal Hospital
11.2021 - Current
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in the autoclave.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Performed dental cleanings and extractions under the supervision of a veterinarian, promoting improved oral health for patients.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
Machine Operator Technician
Rx Systems Inc.
01.2019 - 10.2021
- Operated machining equipment safely with team of operators.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Complied with company and OSHA safety rules and regulations.
- Achieved consistent product quality by performing regular quality checks and adjusting machine settings accordingly.
Education
High School Diploma -
Hazelwood West High School
Hazelwood, MO05.2014
Skills
- Intravenous catheterization
- Medication Administration
- Surgical Assistance
- Surgical procedures and support
- Call center experience
- Complaint Handling
- Customer Focus
- Customer Service
- Computer Skills
- Machine setup
- Precision measurement
- Mechanical Aptitude
Timeline
Veterinary Technician
Vet Stop Animal Hospital
11.2021 - Current
Machine Operator Technician
Rx Systems Inc.
01.2019 - 10.2021
High School Diploma -
Hazelwood West High School
Similar Profiles
McKenzie Van VoorheesMcKenzie Van Voorhees
Hospital Manager at Hilltop Animal Hospital (Southern Vet Partners)Hospital Manager at Hilltop Animal Hospital (Southern Vet Partners)
Lauren FisbeckLauren Fisbeck
Veterinary Technician at Vista Vet Animal HospitalVeterinary Technician at Vista Vet Animal Hospital
Aaliyah NewsomAaliyah Newsom
Kennel Assistant/Veterinary Clinic Assistant at My Vet Animal HospitalKennel Assistant/Veterinary Clinic Assistant at My Vet Animal Hospital