CORTRINA WILLIAMS
Hattiesburg,MS
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Developed strong organizational and communication skills in professional office environment, facilitating smooth day-to-day operations. Excelled in managing schedules, coordinating meetings, and handling correspondence efficiently. Seeking to leverage these transferrable skills in new field that values effective administrative support and operational efficiency.
Overview
3
3
years of professional experience
Work History
SECRETARY/ DISPATCHER
S & C W TRANSPORTATION SERVICES
09.2018
- Kept official corporation records and executed administrative policies determined by and in conjunction with other officials
- Planned conferences and performed publicity work
- Directed recording of company stock issues and transfers
- Expedited communication between upper level management and general personnel
MANAGER/ TAX ACCOUNTANT
ROCK EXPRESS TAX SERVICES
07.2013
- Reviewed financial records, such as prior tax return forms, income statements and documentation of expenditures to determine forms needed to prepare return
- Interviewed client to obtain additional information on taxable income and deductible expenses and allowances
- Maintained high standards of excellence
- Occasionally verified totals on forms prepared by others to detect errors of arithmetic or procedure
- Assisted subordinates and supervisors in identifying and resolving problems
- Expedited communication between upper level management and general personnel
PROPERTY MANAGER
FREDELLA VILLAGE APARTMENTS
03.2010
- Discussed terms for providing management services and drafted agreements stipulating extent of management responsibilities, services to be performed and costs for services
- Prepared lease and rental agreements for lessees and collected specified rents and impounds
- Arranged for alterations, maintenance, upkeep and reconditioning of property
- Employed services of security, maintenance and grounds keeping personnel if required
- Purchased supplies and equipment for use on leased properties
- Prepared periodic inventory of building contents and forwarded listing to owner for review
OFFICE SUPERVISOR/CONSULTANT
RIVER CITY REALESTATE CONTRACTING AND CONSULTING SERVICES
02.2010
- Prepared operational budget requests, received accounts for funds and disbursed funds
- Prepared operational budget requests, received accounts for funds and disbursed funds
- Researched and recommended what jobs and projects that needed to be done to pass STATE HUD INSPECTIONS on projects and housing accommodations
- Meet with clients to give advice on whatever housing repair jobs that they needed to have done
- Contract and Sub-Contract Housing repair
ASSISTANT/BROKER
CENTURY21 REALESTATE
11.2004
- Studied property listings to become familiar with properties for sale
- Studied property listings to become familiar with properties for sale
- Interviewed prospective clients to solicit listings
- Accompanied prospects to property sites, quoted purchase price, described features and discussed conditions of sale and terms of lease
- Obtained pictures and measurements of rooms, doors, windows, and any other specified areas for inclusion in newspaper advertisement and real estate booklets listing description of property
Notary Public
RIVER CITY REAL ESTATE NOTARY & CONSULTING SERVICE
11.2024 - 02.2027
- Checked documents for accuracy and correct signing before notarizing.
- Maintained accurate records of all documents notarized to support accurate recordkeeping and reporting requirements.
- Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
- Checked documents and identifying credentials for all parties.
DESK CLERK MANAGER/AUDITOR
MILLENNIUM INN HOTEL
11.2023 - 04.2024
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a clean and organized front desk area, ensuring a welcoming atmosphere for guests.
- Checked in and out designated equipment, keys, and supplies.
- Provided stellar customer service even during high-traffic periods, maintaining composure and professionalism under pressure.
- Recorded significant occurrences in daily log with professionalism and critical details.
- Monitored building for hazardous conditions or situations and notified correct personnel.
- Supported staff with clerical assistance for diverse daily routines and special actions.
- Processed payments accurately, ensuring proper billing procedures were followed for both cash and credit transactions.
- Supported staff on special assignments and ad hoc projects.
- Resolved guest complaints with empathy and quick problem-solving, maintaining positive hotel reviews.
Education
BUSINESS ADM. AGRICULTURE
HINDS JR. COLLEGE
RAYMOND, MS01.2011
BUSINESS ADM. REALESTATE
JACKSON STATE UNIVERSITY
JACKSON, MS01.2004
MASS COMMUNICATIONS/ MEDIA
MISSISSIPPI COLLEGE
CLINTON, MS01.1997
GENERAL STUDIES
VICKSBURG HIGH SCHOOL
VICKSBURG, MS01.1994
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Appointment scheduling
- Document preparation
- Complex Problem-solving
- Accounts receivable and payable
- Meeting coordination
Timeline
Notary Public
RIVER CITY REAL ESTATE NOTARY & CONSULTING SERVICE
11.2024 - 02.2027
DESK CLERK MANAGER/AUDITOR
MILLENNIUM INN HOTEL
11.2023 - 04.2024
SECRETARY/ DISPATCHER
S & C W TRANSPORTATION SERVICES
09.2018
MANAGER/ TAX ACCOUNTANT
ROCK EXPRESS TAX SERVICES
07.2013
PROPERTY MANAGER
FREDELLA VILLAGE APARTMENTS
03.2010
OFFICE SUPERVISOR/CONSULTANT
RIVER CITY REALESTATE CONTRACTING AND CONSULTING SERVICES
02.2010
ASSISTANT/BROKER
CENTURY21 REALESTATE
11.2004
BUSINESS ADM. REALESTATE
JACKSON STATE UNIVERSITY
MASS COMMUNICATIONS/ MEDIA
MISSISSIPPI COLLEGE
GENERAL STUDIES
VICKSBURG HIGH SCHOOL
BUSINESS ADM. AGRICULTURE
HINDS JR. COLLEGE
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