Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Corwin Arnold

Concord,NC

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

22
22
years of professional experience

Work History

Manager

McDonald's
01.2003 - 07.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Onboarded new employees with training and new hire documentation.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Controlled costs to keep business operating within budget and increase profits.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established team priorities, maintained schedules and monitored performance.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Warehouse Worker

Charlotte Hardwood Center
01.2002 - 12.2002
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.

Education

High School Diploma -

Northwest Cabarrus High School
Concord, NC
1999

Skills

  • Monetary Transactions
  • Brand Management
  • Finance and Accounting Operations
  • Policy Enforcement
  • Resolving Complaints
  • Waste Reduction
  • Hiring and Training
  • Staff Management
  • Inventory Management
  • Team Leadership
  • Coaching and Mentoring

Additional Information

I also completed an 8 year contract with the NC Army National Guard. In my time post training I was assigned to the 50th Eng BDE in Charlotte NC where I worked as a member of the S3. As a member of the S3 my main tasks included documenting and tracking field operations. During my time with the 50th Eng BDE I was deployed three times, two were for the DHS where I maintained security for high value locations in the state of North Carolina and my third deployment was to Iraq where our S3 was tasked with all engineering projects in the country north of Baghdad.

My training from the military was in Civil Engineering which included land surveying, soils analysis as well as the use of the CAD program.


Timeline

Manager

McDonald's
01.2003 - 07.2023

Warehouse Worker

Charlotte Hardwood Center
01.2002 - 12.2002

High School Diploma -

Northwest Cabarrus High School
Corwin Arnold