Summary
Overview
Work History
Skills
Timeline
AdministrativeAssistant

Corwin Pedersen

Fredericksburg,VA

Summary

Proactive Realty Project Coach with extensive experience in project recovery, team performance enhancement, and inventory management. Skilled in risk mitigation, customer satisfaction, and training delivery. Known for improving processes, resolving issues promptly, and fostering a culture of continuous learning. Hardworking Project Lead with an exceptional commitment to exceeding client expectations. Engaging and friendly to manage work quality, key milestones and deliverables. Experienced Store Planner with top-notch implementation and project management abilities. Highly organized, methodical, and skilled at overseeing daily milestones across high-performance teams. Well-versed in walmart planning and deployment.

Overview

14
14
years of professional experience

Work History

Realty Project Coach

Walmart
07.2018 - Current
  • Spearheaded project recovery efforts, turning around underperforming projects and returning them to success through targeted interventions.
  • Boosted overall productivity by identifying areas for improvement in individual team members'' skills and knowledge, then addressing them through targeted coaching interventions.
  • Mitigated risks to project success by proactively identifying potential issues and developing contingency plans as needed.
  • Enhanced team performance by conducting regular training sessions on key project management methodologies, tools, and best practices.

Support Manager

Walmart
09.2017 - 07.2018
  • Managed daily operations to ensure smooth functioning of the support department.
  • Monitored employee and customer interactions to assess quality of service.
  • Promoted a culture of continuous learning within the team by organizing workshops and sharing relevant resources regularly.
  • Developed and maintained relationships with customers to enhance customer satisfaction.
  • Mentored junior staff members, providing guidance and coaching to enhance their skillsets and career progression potential.

Asset Protection Customer Host

Walmart
07.2017 - 09.2017
  • Supported loss prevention efforts by identifying trends in theft and reporting findings to management for further action.
  • Completed detailed incident reports following any security breaches or instances of suspected theft, allowing for timely follow-up actions.
  • Improved customer safety by promptly addressing potential hazards and ensuring proper signage was in place.
  • Educated staff on asset protection policies and procedures, promoting a culture of vigilance throughout the store.

Department Manager - Jewelry

Walmart
11.2014 - 09.2017
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.

Rides Supervisor

Cedar Fair
05.2010 - 10.2016
  • Oversaw daily safety briefings for staff members, reinforcing the importance of following established protocols.
  • Conducted regular performance evaluations for ride operators, identifying areas for improvement and providing constructive feedback.
  • Conducted thorough investigations into any incidents or accidents involving rides under supervision, implementing corrective actions when needed.
  • Coordinated with maintenance teams to identify potential mechanical issues before they became critical problems, preventing costly breakdowns or accidents due to equipment failure.
  • Enhanced guest satisfaction by ensuring efficient ride operations and addressing issues promptly.
  • Established clear communication channels between team members, promoting seamless coordination during busy periods.
  • Maintained accurate records of ride maintenance, facilitating timely repairs and minimizing downtime.
  • Implemented effective crowd control measures, streamlining queue management and reducing wait times for guests.
  • Monitored weather conditions closely, adjusting ride operations as necessary to ensure guest safety at all times.
  • Managed a team of ride operators, effectively allocating staff to meet peak demand periods.
  • Provided comprehensive training for new employees, resulting in increased ride efficiency and guest satisfaction.
  • Ensured rider safety through regular ride inspections and strict adherence to guidelines.

Overnight Modular Team Associate

Walmart
02.2014 - 11.2014
  • Supported store initiatives by executing seasonal display changes, resulting in increased sales and visual appeal.
  • Enhanced store presentation by diligently organizing and setting up merchandise displays.
  • Reduced safety hazards through proper maintenance of aisles, ensuring a safe shopping environment for customers and staff.
  • Ensured timely completion of projects through efficient use of time-management skills during overnight shifts.

Department Manager - Frozen/Dairy Manager

Walmart
02.2013 - 02.2014
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Inventory Management Specialist

Walmart
12.2012 - 02.2013
  • Reduced stock discrepancies by closely monitoring inventory movement and promptly addressing any discrepancies.
  • Optimized inventory levels by implementing effective tracking systems and regularly conducting physical counts.
  • Restocked inventory to sustain par levels and produced quarterly inventory audits and calculated, updated and presented reports.
  • Facilitated smooth transitions during mergers or acquisitions by managing integration efforts related to inventory control processes and systems.

Skills

  • Task Delegation
  • Scrum Master
  • Training delivery
  • Understanding of budgeting
  • Scope Management
  • Project Management
  • Process Improvement
  • Problem-Solving
  • Attention to Detail
  • Coaching Techniques

Timeline

Realty Project Coach

Walmart
07.2018 - Current

Support Manager

Walmart
09.2017 - 07.2018

Asset Protection Customer Host

Walmart
07.2017 - 09.2017

Department Manager - Jewelry

Walmart
11.2014 - 09.2017

Overnight Modular Team Associate

Walmart
02.2014 - 11.2014

Department Manager - Frozen/Dairy Manager

Walmart
02.2013 - 02.2014

Inventory Management Specialist

Walmart
12.2012 - 02.2013

Rides Supervisor

Cedar Fair
05.2010 - 10.2016
Corwin Pedersen