CORY Allen
Douglasville,GA
Summary
Dynamic retail professional with extensive experience at Fabletics, excelling in staff training and development. Proven track record in enhancing customer engagement and optimizing store operations. Skilled in promotional planning and goal achievement, fostering a motivated team environment that drives sales and elevates customer satisfaction.
Retail professional equipped with comprehensive background in store operations and customer relations. Known for fostering collaborative team environment and consistently achieving sales targets. Adaptable and reliable, with focus on inventory management and excellent communication skills.
Overview
6
6
years of professional experience
Work History
Assistant Retail Store Manager
Fabletics
01.2025 - Current
- Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
- Maintained visual merchandising standards to create an engaging shopping experience for customers.
- Completed routine store inventories.
- Empowered team members by delegating tasks effectively while also offering guidance when needed.
- Assisted store manager in meeting standards for customer service and quality.
- Managed scheduling for store shifts to accomplish proper staffing.
- Trained and managed associates in customer service and sales techniques.
- Enhanced customer satisfaction by resolving conflicts, addressing concerns, and providing exceptional service.
Property Storage Manager
Absolute Storage Management
03.2024 - 01.2025
- Optimized storage space utilization by implementing efficient warehouse layouts and inventory management systems.
- Reduced storage costs by negotiating better contracts with suppliers and streamlining transportation processes.
- Increased efficiency in the shipping process by introducing automated systems for tracking shipments and coordinating logistics.
- Implemented environmentally friendly practices within the facility, such as recycling programs and energy-efficient lighting systems, reducing operational costs while promoting sustainability efforts across the organization.
Lead Concierge
Stratton Amenities
03.2024 - 12.2024
- Mentored junior concierge team members, fostering a supportive work environment conducive to professional growth.
- Participated in ongoing training programs designed to improve hospitality skills and maintain up-to-date knowledge of industry trends and best practices.
- Streamlined the concierge process for improved efficiency, resulting in increased guest satisfaction ratings.
- Contributed to a positive work environment by maintaining open lines of communication with colleagues and actively participating in team-building activities.
Operations Manager
Academy Sports Outdoors
03.2022 - 03.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Electronics Team Lead
Target
08.2021 - 04.2022
- Operated, inspected and maintained test setups and equipment to detect malfunctions.
- Mentored junior team members, fostering a positive work environment focused on continuous learning and development.
- Boosted customer satisfaction rates by addressing concerns promptly, implementing improvements based on feedback received.
- Applied lean manufacturing principles to eliminate inefficiencies within the production process.
Assistant Store Manager
AT&T
01.2020 - 07.2021
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Education
Business Administration And Management
Morehouse College
Atlanta, GA03-2024
Skills
- Product knowledge expertise
- Staff training and development
- Promotional planning
- Goal setting and achievement
- Store operations management
- Sales strategy development
- Staff development
- Employee scheduling
- Customer engagement
- Orientation and training
- Retail operations
Timeline
Assistant Retail Store Manager
Fabletics
01.2025 - Current
Property Storage Manager
Absolute Storage Management
03.2024 - 01.2025
Lead Concierge
Stratton Amenities
03.2024 - 12.2024
Operations Manager
Academy Sports Outdoors
03.2022 - 03.2024
Electronics Team Lead
Target
08.2021 - 04.2022
Assistant Store Manager
AT&T
01.2020 - 07.2021
Business Administration And Management
Morehouse College
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