Cory Andrews
Decatur,AL
Summary
Results and Customer Service-driven Sales Professional bringing outstanding analytical, multitasking and time management abilities. Offers 16-year background overseeing daily operations of F&I, Pre-Owned, and Sales Departments. I am highly motivated and a cost-conscious individual dedicated to capitalizing on new revenue and customer retention.
Overview
18
18
years of professional experience
Work History
General Sales Manager
Champion Chevrolet and CDJR 3 Locations
Athens, AL
03.2023 - Current
- Consolidated Schedules and Finalized Financial Statement for both Chevrolet and CDJR Brands.
- Handled all aspects of Advertising, from Radio streaming, TV Commercials, and Digital Retailing.
- Boosted Google, DealerRater, Bing, and many more Review Rating sources by introducing new ideas that have proven to work for me in the past.
- Analyzed competitors' successes and failures, evaluating impact on market.
- Resolved customer complaints regarding sales and service.
- Coached, developed and motivated team to achieve Sales goals.
- Implemented effective BDC Department.
- Interviewed and hired staff for all departments in Sales and Fixed Ops.
General Sales Manager
Jim Keras Chevrolet
Memphis, TN
02.2018 - 03.2023
- Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.
- Mentored and directed employees by conducting one-on-one meetings with salespeople and other managers.
- Maintained department profitability while controlling expenses and promoting customer satisfaction.
- Identified weaknesses and implemented sales and business practices training to improve performance.
- Promoted additional Aftermarket Products.
- Assisted each Department with Covid-19 Policies and changes.
- Host Live TV commercials on Saturday Mornings
- Reviewed dealer agreements to verify completeness and accuracy according to applicable policies.
Used Car Sales Manager
Umansky Automotive
Memphis, TN
03.2015 - 01.2018
- Reviewed and controlled used vehicle inventory to maintain accurate supply.
- Oversaw acquisition, services and repairs to bring vehicles up to showroom standard for retail sale.
- Manage customer complaint escalations and fostered resolution.
- Collaborated with general manager to establish monthly goals, analyzing results and reporting sales and trends with 100% accuracy.
- Recruited and developed high-performing sales team of 12-15 staff.
- Spearheaded incentives and marketing campaigns.
Independent Automotive Contractor Associate Broker
City Auto Sales Memphis
Memphis, TN
12.2012 - 02.2015
- Facilitated sales of over 35-50 Pre-Owned Vehicles per month.
- Prioritized and organized inventory to efficiently accomplish service goals.
- Supervised processing of tag/title work, funding, and follow up with customers to achieve smooth, professional, and successful transactions
Sales Associate/Assistant Used Car Manager
Jim Keras Automotive
Memphis, TN
07.2006 - 03.2012
- Greeted customers at arrival to build positive relationships and discuss vehicles.
- Showcased vehicle features and took customers on test drives in local area.
- Educated customers about sales processes, warranty requirements and service standards.
- Answered customer emails and telephone requests for information.
Education
Microsoft Office Education
Online01.2017
Jim Ziggler Sales Management
Memphis08.2016
Joe Verdes Leadership
Newark, NJ04.2014
High School Diploma -
Southaven High School
Southaven, MS06.2005
Skills
- ADP/CDK
- Dealertrack
- RouteOne
- Dealersocket
- Vauto
- Sales Tracking
- Persuasive Negotiations
- Profit and Revenue Generating Strategies
- Budgeting
- VinSolutions
- Eleads
- AutoMate
- DealerConnect
- GlobalConnect
Timeline
General Sales Manager
Champion Chevrolet and CDJR 3 Locations
03.2023 - Current
General Sales Manager
Jim Keras Chevrolet
02.2018 - 03.2023
Used Car Sales Manager
Umansky Automotive
03.2015 - 01.2018
Independent Automotive Contractor Associate Broker
City Auto Sales Memphis
12.2012 - 02.2015
Sales Associate/Assistant Used Car Manager
Jim Keras Automotive
07.2006 - 03.2012
Microsoft Office Education
Jim Ziggler Sales Management
Joe Verdes Leadership
High School Diploma -
Southaven High School
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