Summary
Overview
Work History
Education
Skills
Timeline
Generic

Debra Borowski

Three Lakes,USA

Summary

Experienced Optometric Office Lead and Insurance Billing professional with expertise in overseeing patient billing and insurance claims processes. Skilled in coding, account reconciliation, and ensuring compliance with healthcare regulations. Recognized for strong collaboration with colleagues and ability to thrive in dynamic work environments. Dependable and detail-oriented, dedicated to maintaining precision in financial data processing.

Overview

32
32
years of professional experience

Work History

Office Manager/Billing and Insurance Specialist

Vickers Eye Care, Inc
08.2018 - Current
  • Responsible for day-to-day operations of the Eagle River practice, overseeing staff, managing schedules, handling finances and ensuring smooth patient flow. Serving as the link between doctors, patients and staff. Ensuring efficient and effective operations.
  • Overseeing patient billing and insurance claims. Ensuring proper payment for services rendered. Generate reports on billing and financial performance.
  • Handle sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Managing patient appointments and doctor's schedules.
  • Ensuring efficient patient check-in/check-out, exam flow, and patient communication.
  • Ensuring compliance with relevant regulations, including HIPAA .
  • Addressing patient concerns, resolving operational issues, and implementing solutions to improve efficiency.

Optometric Assistant/Bookkeeping

Dr. Dale T. Massignan, Optometrist
11.1993 - 08.2018
  • Process patient information through the Practice Management program and ensure complete information is received prior to appointment date. Manage patient flow by effectively communicating with team members and providers. Processed insurance claims, resolving outstanding claim balances. Assisted patients in selecting eyewear. Trained patients with insertion and removal of contact lenses. Final inspection and verification of eyeglasses. Dispensing Eyewear, adjusting and repairing. Ordering and Monthly inventory reconciliation of frame inventory.
  • Process daily reconciliation of receivables. Used Quickbooks for Monthly, quarterly and yearly payroll tax reporting. Prepared and distribute W-2’s and 1099’s , filed appropriate IRS and Dept of Revenue and FUTA/SUTA reports, as required.
  • Collaborated with insurance providers to verify coverage, facilitating smooth transactions for both patients and the practice.
  • Maintained strict adherence to confidentiality protocols while handling sensitive patient data.
  • Managed billing processes efficiently, resolving any discrepancies promptly to maintain positive patient relationships..
  • Reconciled company bank, credit card, investigating, and resolving discrepancies to keep accounts audit-ready.

Education

High School Diploma -

Lincoln High School
Manitowoc, WI

Certificate - Optometric Assistant

Lakeshore College
Cleveland
01-1985

Certificate - Small Business Accounting

Nicolet College
Rhinelander, WI
01-2013

Skills

  • Operational coordination
  • Effective organizational skills
  • Office management
  • Accounts receivable processing
  • Appointment scheduling
  • Financial record management
  • Financial account reconciliation
  • Credit and collections
  • Account management
  • Claims processing expertise
  • Experienced in QuickBooks software
  • Monthly reconciliation processes

Timeline

Office Manager/Billing and Insurance Specialist

Vickers Eye Care, Inc
08.2018 - Current

Optometric Assistant/Bookkeeping

Dr. Dale T. Massignan, Optometrist
11.1993 - 08.2018

High School Diploma -

Lincoln High School

Certificate - Optometric Assistant

Lakeshore College

Certificate - Small Business Accounting

Nicolet College

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Debra Borowski