Dynamic Appliance Sales Specialist with a proven track record at Martin's Family Appliance, excelling in customer service and sales techniques. Skilled in inventory management and appliance installation, I effectively trained new staff and enhanced team performance, ensuring optimal showroom presentation and customer satisfaction. Reliable and adaptable, I thrive in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Appliance Sales Specialist
Martin's Family Appliance
Gainesville
09.2022 - Current
Assisted customers in selecting appliances aligned with needs and budget constraints.
Presented features and benefits of appliances, staying updated on product enhancements.
Collaborated across departments to facilitate efficient store operations.
Trained and mentored new staff in appliance sales and customer service practices.
Conducted full store sales seminars to enhance team performance.
Maintained organized department and showroom displays for optimal presentation.
Processed orders for new appliances, parts, and accessories effectively.
Monitored inventory levels of appliances, parts, and accessories to ensure availability.
Supervised stock management operations in store
Managed incoming calls while assisting customers in scheduling service appointments
Sustained high standards of customer service
Facilitated safe and prompt delivery of appliances to clients' locations.
Property Maintenance Technician
UNIVERSITY MAINTENANCE SERVICES
Gainesville
02.2016 - 08.2022
Handles basic household mechanical, electrical, and plumbing repairs in a condominium environment
Performs preventative maintenance, cleaning, and minor repairs on HVAC systems
Handles appliance installation as well as basic diagnostics and repair
Inspects residential housing and condominiums for pre/post sale turnover
Stages residential housing and condos for real estate showings to potential buyers
Pressure washes roofs, windows, siding, and doors.
Performs routine landscaping of the grounds
Completes tasks per management's request in a timely manner
Schedules/performs any repairs necessary
Works well with building professionals and assists others with a happy and helpful attitude
Maintains good relationships with clients/owners as well as facilitates communication pipelines between landlords/tenants when necessary
Security Officer (Full-time)
ABM INDUSTRIES
01.2014 - 01.2016
Patrolled warehouse and manned post per security management
Managed, recorded, and granted access to pedestrian and vehicle traffic at access points and kept visitor logs
Trained/mentored more than ten new hires over the course of two years
Made note of risks such as leaking pipes, fire hazards, damaged security doors, etc.
Worked with EMS fire or police department as required during emergencies
Regularly checked locks, windows, and equipment to ensure nothing has been tampered with
Kept record and generated reports on property damage, malfunctioning equipment, and out-of-place occurrences
Associate Cashier
WALMART
02.2011 - 05.2013
Answered customer's questions and addressed problems and complaints in person and via phone
Maintained visually appealing and effective displays for the entire store
Offered exceptional customer service to differentiate and promote the company brand
Built customer confidence by actively listening to their concerns and giving appropriate feedback
Kept the showroom clean and maintained neat, orderly product displays
Worked in receiving unloading and stocking merchandise upon delivery to store
Handled cash with accuracy and mathematical aptitude