A diligent and persistent professional, adept at working both with and without supervision. Capable of collaborating effectively within a team, or operating independently. Articulate and driven by a passion for growth and development. My experience as a recovery agent has provided me with valuable field expertise and case management skills. Prioritizing public safety above all else is my foremost objective. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Northwest Surety Investigations/ Triton LLC
08.2022 - 02.2025
Company Overview: NSI aims to ensure individuals on bail attend court and have their bonds exonerated
This relieves Aladdin Bail Bonds and cosigners of financial responsibility
NSI helps by coordinating court appearances, rescheduling missed dates, offering transportation, and arresting those who refuse to appear, turning them over to county jail for next-day court appearances
Apprehension and arrest of individuals that have failed to appear in court resulting in active court appointed bench warrant
Observation and surveillance of individuals of active cases with confirmed bench warrants including the observation and surveillance of their family, friends, and business of employment
Contacting various counties in Idaho and other states and getting confirmation of active warrants
Researching the criminal history of the individuals and their family and friends of new and active NSI cases
Conducting interviews with family, friends and any other individuals that have a connection of any kind to the individuals with an active NSI case
Explaining the requirements for requesting the rescheduling of court dates for misdemeanor and felony cases to individuals, family, and friends that have missed a scheduled court date
Justified traveling outside of Idaho to confirm the location of individuals that are under investigation from NSI
Escorting individuals to the County where their active bench warrant was issued and turning the individual over to law enforcement at the county jail
Physical frisk searches for drugs and weapons when an individual is taken into custody by an NSI investigator and prepared for transport
Communication with county dispatches and on duty Law Enforcement
Detailed records of NSI experiences while working in active cases
The Closing of NSI cases once an individual appears in court and the overseeing county judge exonerates the bond and quashed the active bench warrant
Investigate NSI cases without observation from a supervisor but also required to work with the team of Investigators and supervisors when taking an individual into custody
Firearms certification and Enhanced Concealed Weapons License
NSI aims to ensure individuals on bail attend court and have their bonds exonerated
This relieves Aladdin Bail Bonds and cosigners of financial responsibility
NSI helps by coordinating court appearances, rescheduling missed dates, offering transportation, and arresting those who refuse to appear, turning them over to county jail for next-day court appearances
Correctional Officer
Idaho Department of Corrections
01.2020 - 08.2021
On the job training, 'OTJ' is a probationary time met on 01-13-2021
Relias is an IDOC online training program
285 total hours
99% grade
Unit Pod Control, taking charge of the facilities unit and keeping detailed notes of the daily events and inventory of the units required tools
Worked in various units of the facility such as general population, protective custody, close custody, and the segregation unit
Also, hospital Duty or Inmates that have been admitted to a hospital for unknown lengths of time
Various report's writing including informational, disciplinary, and use of force
Uploading new Offender information into computer system once they have been checked into the facility
Inquiring about offender disciplinary reports from facility computer systems
Minimum, Medium, and Maximum-Security Inmates
Conducted full body Searches of inmates, to include clothed and male unclothed searches
Qualification on such weapons systems as pistol, rifle, shotgun, and Oleoresin Capsicum, 'OC spray.' CPR and first aid certified
ARCON Arrest Techniques
Offender transport to other facilities and to and from local hospitals
Recreational officer, observing offenders and keeping the peace during their scheduled recreational time
Suicide watches, keen observation of individuals that have attempted suicide within the facility ensuring that they do not attempt to harm themselves further
Cell Searches, to ensure that offenders do not have possession of any contraband that included but is not limited to weapons of any kind, drugs, prison made alcohol, and tattooing tools
POST, the Peace Officer Standards and Training was held at the Correctional Alternative Placement Program also known as the CAPP facility in Kuna Idaho and training was overseen by MTC or Management and Training Corporation
This training included, but was not limited to Federal Emergency Management Agency and Incident Command System
Introduction to incident command system
ICS-100
Basic incident command system for initial response
ICS-200
An introduction to the national incident management system
ICS-700
It was during the POST training that I was awarded the Tactical Edge award
This award is given to those who demonstrate a strong tactical response
After POST, I was also awarded a certificate of completion signifying POST graduation and after my probationary period was completed I was presented with the Basic Correction Certificate
Inside Sales
Franklin Building Supply
06.2005 - 01.2020
The sales and ordering of material for customer pick up or yard delivery for various customer projects including commercial and residential from the FBS Boise and Caldwell locations in Idaho
Creating project estimates for various customers based off of their ideas, and turning transitioning estimates into orders
Brokering Sales and warranty claims between clients and vendors
Computer based objectives, inventory, reports, inquisitions
Acquiring resources and literature for projects
Identifying and ordering material based on project needs
Excellent communication and customer service skills in person, over the phone, or by email
Warranty Issue Return Reports
Project problem solving
Project prioritizing
Shipping and receiving manager of the Boise Idaho location
Ensuring that materials being delivered by various suppliers were in good working condition and matched FBS orders including inspection of material received to ensure that it meets not only the standards of the FBS sales team but also the FBS customers
Uploading material received into the FBS shared inventory system allowing accurate sales of material quantities
Organizing and ensuring that material to be shipped to other FBS locations throughout Idaho was accurate and complete
Supervision of individuals under my charge
Prioritizing material to be received
FBS yard manager, Twin Falls Idaho
Ensuring that the daily expectations of the yard, and deliveries met or exceeded the FBS standards, and this included the supervision of individuals in my appointed departments
Excellent organizational skills
Prioritizing material orders and deliveries
Attention to detail for customer orders
Forklift operations for load building of construction materials to be picked up or delivered
Multitasking was an essential requirement of working at all locations of FBS
Martial Arts Instructor
Sidekicks Martial Arts
Nampa, Idaho
05.2005 - 10.2015
Promoted martial arts program to build and maintain clientele, to meet monthly revenue goals and to cultivate positive impressions of martial arts throughout community.
Conducted warm-up exercises, stretching, and strength training activities.
Assessed student needs in context of qualifications, limitations, abilities and interests.
Instructed students on proper technique of punches, kicks, throws, holds, blocks and self-defense tactics.
Built positive relationships with students, parents, colleagues and administrators.
Supervised open gym sessions ensuring that safety protocols were being followed correctly.
Adapted lessons and teaching styles to meet unique needs and abilities of students being taught and led high-energy, benefit-driven instruction for children and adults.
Motivated students through positive reinforcement techniques such as rewards or recognition.
Monitored student performance in class to ensure safety regulations were followed.
Demonstrated proper martial arts techniques and helped students practice and master techniques and embrace individual learning needs and realistic goals for advancement.
Martial Arts Instructor
Sidekicks Martial Arts
05.1998 - 10.2015
Martial arts instructor in street tactical self-defense for men, woman, and children
Helping students know the requirements to be promoted to the next level and conduction of the promotion ceremony
Planning of daily class routines but willing to make changes to the plan of the day as needed
Combat sports instructor
Conducted training for individuals preparing for full contact and light contact competition
Demonstration's coordinator and assisted in the planning and choreographing of martial arts demonstrations
Competing in full contact Muay Thai, boxing, and Mixed Martial Arts competitions and trained in small circle jujitsu, pressure points, and Brazilian jujitsu
Platoon Sergeant
United States Marine Corp Reserve
03.2006 - 05.2014
The senior enlisted member of a platoon, serving as the primary advisor and assistant to the platoon leader, responsible for training, discipline, and the overall well-being of the 15 to 25 Marines of various backgrounds in the platoon
Writing detailed reports on individual Marines for performance reviews
Working through priorities with conflicting schedules
Checking in with Marines outside of work hours when ordered to do so
Ensuring that Marines are mentally focused during times of training
MOL, Marine online computer program system used to ensure that Marines files are updated and accurate with their training and classes
Problem identification and solutions so that Marines and equipment are ready to deploy at a moment's notice and this includes identifying resources for Marines including mental, physical, and emotional
Excellent leadership skills and training strategies obtained
Marine Corp Institute or MCI, formerly a primary provider of distance learning has transitioned to MarineNet, the sole provider of Marine Corp training and education
As the platoon sergeant it was my responsibility to ensure that Marines, including myself, were taking their required courses to help secure promotions
Education
Civilian Academy -
Nampa Police Department
05.2023
Criminal Justice -
ITT Tech Institute
03.2009
High school diploma -
Vallivue High School
01.2002
Skills
Surveillance techniques
Report writing
Criminal investigation
Evidence collection
Interpersonal communication
Conflict resolution
Team leadership
Time management
Customer service
Safety protocols
Problem solving
Attention to detail
Decision making
Critical thinking
Training & Development
Planning
Microsoft Word
Public speaking
Team building
Problem resolution
Verbal communication
Leadership
References
Michael Flores, Friend, 208-550-1765
Brandon Alvarez, Friend, 315-489-8869
Tom Link, Friend, 208-473-0709
Cal Creamer, Friend, 208-899-5961
Chris Kraft, Friend, 208-614-6733
Affiliations
Brazilian Jujitsu. Muay Thai. Boxing. Judo.
Certification
Tactical Edge Award.
Idaho Department of Corrections Fire Arms Qualification.
Northwest surety Investigations Fire Arms Qualifications
Accomplishments
Honorable Discharge.
Fifth Degree Black Belt Certification.
Muay Thai Kru Certification.
Muay Thai Idaho State Champion.
Taekwond Junior Olympic Gold Medal.
Timeline
Northwest Surety Investigations/ Triton LLC
08.2022 - 02.2025
Correctional Officer
Idaho Department of Corrections
01.2020 - 08.2021
Platoon Sergeant
United States Marine Corp Reserve
03.2006 - 05.2014
Inside Sales
Franklin Building Supply
06.2005 - 01.2020
Martial Arts Instructor
Sidekicks Martial Arts
05.2005 - 10.2015
Martial Arts Instructor
Sidekicks Martial Arts
05.1998 - 10.2015
Civilian Academy -
Nampa Police Department
Criminal Justice -
ITT Tech Institute
High school diploma -
Vallivue High School
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