Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cory Brown

Britton,MI

Summary

Technically savvy Service Engineer experienced in testing, integration and installation of Case packing, Case errectors and palletizing equipment. Accomplished record of documenting and completing service requests and traveling extensively to customer locations for start-up and service calls to maximize customer satisfaction.

Overview

15
15
years of professional experience

Work History

Service Engineer

Delkor Systems
01.2022 - Current
  • Developed, designed, deployed and integrated Case packing and robotic systems and networks.
  • Worked cross-functionally within organization and external partners, integrators and vendors.
  • Assisted corprate team through preparation and delivery of technical presentations and statements of work by matching specific client business requirements with effective technical solutions.
  • Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
  • Installed, configured and tested equipment on specialized platforms.
  • Tested customer samples, designed testing concept and presented solutions to plant and corporate personnel.
  • Engaged in first-level support for customers requiring routine support and troubleshooting.
  • Analyzed and evaluated performance and optimized efficiency.
  • Provided customer feedback to team to facilitate project road map and relationship planning.
  • Drafted failure analysis reports in [Software] and prepared quotations for repair.

Service Technician

Kaufman Engineered Systems
07.2018 - 01.2022
  • Maintained repair logs to document preventive and corrective maintenance
  • Followed wiring diagrams to inspect electrical connections, wiring and relays
  • Instructed customers on safe and proper use of equipment
  • Read and interpreted maintenance manuals and specifications to determine feasibility and method of repairing or replacing components
  • Measured parts to verify specified dimensions or settings
  • Computed cost estimates for labor and materials
  • Maintained stock of parts to decrease downtime on waiting for necessary parts
  • Lubricated moving parts to reduce friction
  • Calibrated and tested equipment to locate circuit and component faults
  • Disassembled equipment to gain access to defects
  • Welded, brazed or soldered electrical connections
  • Sharpened tools needed for repairs with bench grinders and emery wheels
  • Cleaned and stripped structural surfaces and materials to prepare for bonding
  • Conferred with customers to determine nature of problems or explain repairs
  • Used putty extruders and knives to seal joints with putty and mortar
  • Worked with coworkers to complete tasks
  • Trouble shoot electrical Components
  • PLC programming and trouble shooting
  • Allen Bradley HMI programming and troubleshooting
  • Keyence Safety Scanner programming and troubleshooting
  • Lead Install crews and project management
  • Design and implement new electrical component upgrades for outdated equipment.

Maintenance Mechanic

Pepsi Co
07.2016 - 07.2018
  • Maintain working relationships with customer to meet their needs and keep their equipment in top working order
  • Design Preventive Maintenance programs for customer to implement and follow at their facilities
  • Provide operator and maintenance training to plant personnel for new and existing equipment
  • Ordered parts, supplies, or equipment from catalogs or suppliers
  • Assembled, installed and repaired wiring, electrical and electronic components, pipe systems, plumbing, machinery and equipment
  • Laid out repair work, using diagrams, drawings, blueprints, maintenance manuals and schematic diagrams
  • Diagnosed mechanical problems and determined how to correct, checking blueprints, repair manuals and parts catalogs, as necessary
  • Aided in repair and maintenance of machines, mechanical equipment and building structures
  • Inspected, operated and test machinery and equipment diagnosed machine malfunctions
  • Managed maintenance personnel and subcontractors
  • Set up and operated machine tools to repair and fabricate machine parts, jigs, fixtures and tools
  • Performed general cleaning of buildings and properties
  • Installed equipment to improve energy and operational efficiency of residential and commercial buildings
  • Cleaned or lubricated shafts, bearings, gears, or other parts of machinery
  • Performed routine maintenance, such as inspecting drives, motors, and belts, checking fluid levels, replacing filters, and doing other preventive maintenance actions
  • Adjusted functional parts of devices and control instruments, using hand tools, levels, plumb bobs, and straightedges
  • Repaired machines, equipment, or structures, using tools such as hammers, hoists, saws, drills, wrenches, or equipment such as precision measuring instruments or electrical or electronic testing devices
  • Dismantled machines, equipment and devices to access and remove defective parts, using hoists, cranes, hand tools and power tools
  • Recorded type and cost of maintenance and repair work
  • Maintained and repaired specialized equipment and machinery located in cafeterias, laundries, hospitals, stores, offices, and factories
  • Inspected used parts to determine changes in dimensional requirements, using rules, calipers, micrometers, and other measuring instruments
  • Ground and reseated valves, using valve-grinding machines
  • Performed routine maintenance on boilers, such as replacing burners and hoses, installing replacement parts and reinforcing structural weaknesses to ensure optimal boiler efficiency
  • Attached and blow insulating materials to prevent energy losses from buildings, pipes and other structures and objects
  • Operated cut torches and welding equipment to cut and join metal parts
  • Repaired and maintained buildings, walls, arches and other structures
  • Provided groundskeeping services, such as landscaping and snow removal.

Fabrication Lead

Scott Enterprises
06.2010 - 06.2016
  • Assembled, installed and repaired wiring, electrical and electronic components, pipe systems, plumbing, machinery and equipment
  • Aligned and balanced new equipment after installation
  • Managed maintenance personnel and subcontractors
  • Ordered parts, supplies, or equipment from catalogs or suppliers
  • Diagnosed mechanical problems and determined how to correct, checking blueprints, repair manuals and parts catalogs, as necessary
  • Cleaned or lubricated shafts, bearings, gears, or other parts of machinery
  • Fabricated and repaired counters, benches, partitions, and other wooden structures, such as sheds and outbuildings
  • Aided in repair and maintenance of machines, mechanical equipment and building structures
  • Performed general cleaning of buildings and properties
  • Performed routine maintenance, such as inspecting drives, motors, and belts, checking fluid levels, replacing filters, and doing other preventive maintenance actions
  • Adjusted functional parts of devices and control instruments, using hand tools, levels, plumb bobs, and straightedges
  • Set up and operated machine tools to repair and fabricate machine parts, jigs, fixtures and tools
  • Dismantled machines, equipment and devices to access and remove defective parts, using hoists, cranes, hand tools and power tools
  • Repaired machines, equipment, or structures, using tools such as hammers, hoists, saws, drills, wrenches, or equipment such as precision measuring instruments or electrical or electronic testing devices
  • Painted or repaired roofs, windows, doors, floors, woodwork, plaster, drywall, or other parts of building structures
  • Maintained and repaired specialized equipment and machinery located in cafeterias, laundries, hospitals, stores, offices, and factories
  • Laid out repair work, using diagrams, drawings, blueprints, maintenance manuals and schematic diagrams
  • Installed equipment to improve energy and operational efficiency of residential and commercial buildings
  • Provided groundskeeping services, such as landscaping and snow removal
  • Tested and treated water supply
  • Assembled boilers at installation sites, using tools such as levels, plumb bobs, hammers, torches and other hand tools
  • Inspected used parts to determine changes in dimensional requirements, using rules, calipers, micrometers, and other measuring instruments
  • Repaired and maintained buildings, walls, arches and other structures
  • Performed routine maintenance on boilers, such as replacing burners and hoses, installing replacement parts and reinforcing structural weaknesses to ensure optimal boiler efficiency
  • Ground and reseated valves, using valve-grinding machines
  • Operated cut torches and welding equipment to cut and join metal parts
  • Trained new employees regarding machinery operation and safety guidelines
  • Stored products and materials in correct locations to reduce item losses
  • Drove trucks and forklifts to transport products to designated facility areas
  • Utilized blueprints and schematics to accurately assemble products
  • Weighed and measured materials to create uniform products.

Tradesman

Dunbar Mechanical
01.2010 - 01.2013
  • Researched industry innovations and market trends
  • Scheduled preventative maintenance on assembly machines to increase equipment longevity
  • Monitored product shipments and notified customers of potential delivery delays
  • Removed hazards and obstacles from work spaces to prevent accidents
  • Performed quality assurance tests on products for conformance with specifications
  • Calculated production line efficiency, submitting findings to supervisors
  • Disposed of excess materials and waste to keep workspaces organized
  • Communicated production deadlines and goals to staff members to increase team productivity
  • Calibrated machines and assembly equipment to optimize productivity and prevent malfunctions
  • Reported damaged and defective products to supervisor
  • Tracked company equipment inventories and notified supervisors of shortages
  • Answered client calls regarding product concerns, return policies and replacements
  • Loaded and unloaded products on delivery trucks and secured packages to prevent damages
  • Cleaned work stations and floors to prevent dirt, grime and dust buildup
  • Facilitated alignment, movement and adjustment of machinery, equipment and materials
  • Read plans, instructions and specifications to determine work activities
  • Lubricated, cleaned and repaired machinery, equipment and tools
  • Tended pumps, compressors and generators to provide power for tools, machinery and equipment and to heat and move materials
  • Prepared construction sites to eliminate possible hazards
  • Measured, marked, or recorded openings or distances to layout areas for construction
  • Unloaded and identified building materials, machinery and tools, distributing to appropriate locations according to project plans and specifications
  • Performed construction laborer duties at green building sites, such as renewable energy plants and wind turbine installations
  • Operated jackhammers and drills to break up concrete and pavement
  • Erected and dismantled scaffolding, shoring, braced, traffic barricades, ramps and other temporary structures
  • Operated and maintained air monitoring and other sampling devices in confined and hazardous environments
  • Installed sewer, water and storm drain pipes, used pipe-laying machinery and laser guidance equipment
  • Joined, align and seal structural components, such as concrete wall sections and pipes
  • Provided assistance to craft workers, such as carpenters, plasterers and masons
  • HVAC work
  • Residential and commercial plumbing and pipe fitting.

Education

High School Diploma -

Ida Public School
Ida, MI
06-2010

Skills

  • Report Preparation
  • Measurement techniques
  • Schematic drawing
  • Preventive Maintenance
  • Technical and diagnostic support
  • Technical Support
  • Hardware testing
  • Equipment Assembly
  • Installation coordination
  • Equipment Installation
  • Software Installation
  • Parts Replacement
  • Appointment management
  • Schedule Coordination
  • Safety Procedures
  • Design improvement
  • Schematic reading
  • System diagnostics
  • Design Planning
  • Appropriate tool selection
  • Suggestive Selling
  • Acceptance testing
  • System Maintenance
  • Equipment monitoring
  • Service Sales
  • Mechanical Aptitude
  • Error reduction
  • Operational Support
  • Equipment adjustment
  • Hardware Configuration
  • Hardware Repair
  • Electrical Systems
  • Technical consulting
  • Material ordering
  • Equipment Operation
  • Emergency Response
  • Uptime analysis

Timeline

Service Engineer

Delkor Systems
01.2022 - Current

Service Technician

Kaufman Engineered Systems
07.2018 - 01.2022

Maintenance Mechanic

Pepsi Co
07.2016 - 07.2018

Fabrication Lead

Scott Enterprises
06.2010 - 06.2016

Tradesman

Dunbar Mechanical
01.2010 - 01.2013

High School Diploma -

Ida Public School

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Cory Brown