A results-driven Human Resources professional with deep knowledge of recruitment, payroll compliance, and employee retention strategies looking to leverage my expertise to create effective HR strategies that positively impact the organization's growth and development.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Employee Relations Coordinator-Remote
Aids Healthcare Foundation
08.2019 - Current
Act as primary contact with workers who have concerns about their working environment, maintaining open lines of communication; advise on the perplexing array of policies and procedures that govern workplaces, and help as needed when the resolution of a conflict requires special help to get it through to a successful resolution.
Work alongside the HR leadership to craft, assess, and actualize employee relations policies and programs that nurture a positive workplace culture and ensure compliance with all manner of laws and regulations.
Use effective negotiation skills to resolve employee disputes and grievances and maintain a harmonious work environment.
Create and carry out management and staff training sessions on subjects like conflict resolution, effective communication, and workplace diversity to improve the level of employee relations and the dynamics of the workplace.
Examine the feedback from employees and the results from engagement surveys to reveal patterns and pinpoint what might need fixing. Make those findings clear and understandable, even to those not well-versed in data science. Present the data in a way that informs the senior leadership team about the strategic decisions they need to make.
Formulate and execute enhanced employee engagement and satisfaction programs. This includes implementing techniques for making recognition more impactful (programs that say “thank you” in a meaningful way), conducting team-building activities that have clear objectives and intended outcomes, and initiating wellness activities that are beneficial to employees.
Ensure compliance with all applicable labor laws and organizational policies through regular audits and risk assessments. Identify and evaluate potential risks and make credible recommendations to top leadership regarding risk mitigation.
Collaborate with cross-functional stakeholder teams like HR, legal, and management to forge employee relations and pave the way for a cohesive culture within the organization.
Developed and executed a diversity and inclusion initiative, leveraging AI-powered bias detection tools in recruitment and promotion processes, leading to a 40% increase in workforce diversity within 18 months.
Led a cross-functional team in developing a data-driven performance management system, integrating real-time feedback and predictive analytics, which improved goal attainment rates by 40% company-wide
Human Resources Assistant-Remote
Panoramic Health
10.2015 - 08.2019
Ensure that new employees have the materials and support they need to be successful from the start in their jobs
Work with staff members and benefit providers to ensure that problems are resolved in a timely fashion.
Ensure that new HR policies and procedures are understood and followed by all staff members.
Assist in the logistics of training. Ensure that the necessary support is provided to those who are doing the training and to those who are receiving the training.
Manage the full recruitment life cycle, including job posting, sourcing, and attracting qualified candidates through various channels (e.g., job boards, social media, recruitment agencies).
Improved the onboarding procedure, cutting the completion time by 20%. - Helped raise employee satisfaction numbers by 15% through the provision of clear and effective communication and support.
Revamped the company's employee recognition program by introducing a peer-to-peer digital platform, increasing employee engagement scores by 25% and reducing turnover by 18% in the first year.
Orchestrated the transition to a cloud-based HRIS, streamlining HR processes and reducing administrative workload by 30%, while ensuring 100% compliance with data privacy regulations.
Administrative Assistant
AbsoluteCare/AvitaCare
01.2013 - 10.2015
Provide the highest level of administrative support to guarantee that the office runs smoothly and that the needs of the senior management team are met. This includes managing multiple complex schedules, organizing a wide variety of meetings and events (some quite large), and coordinating travel (including international travel) and accommodations.
Serve as the "face" of internal and external communications for the company and handle all inquiries with the utmost professionalism and discretion.
Maintain the electronic filing system to ensure easy access to key documents for both the management team and the staff. Maintain the physical filing system such that it is clean and organized.
Assist the office manager with the preparation of various reports, presentations, and other materials to ensure a professional appearance and timely delivery.
I manage the office supply inventory, order supplies, and make sure all the necessary materials are available for all staff members.
I support the onboarding of new employees, which includes scheduling orientation sessions and preparing the necessary documentation.
I work with office team members to streamline processes and make the office run more efficiently, which contributes to a positive work environment.
I also use various software applications (e.g., Microsoft Office Suite, Google Workspace) to create and manage documents, spreadsheets, and databases.
Spearheaded the implementation of an AI-powered talent acquisition platform, reducing time-to-hire by 35% and improving candidate quality scores by 28% across all departments.
Talent Acquisition Recruiter (Temporary/Contract) at AIDS Healthcare FoundationTalent Acquisition Recruiter (Temporary/Contract) at AIDS Healthcare Foundation