Luevette Carter
Las Vegas
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
26
26
years of professional experience
Work History
Site Lead Security
Marksman Security
Las Vegas
05.2023 - Current
- Supervised security personnel to ensure compliance with protocols and procedures.
- Developed incident reports detailing security breaches or unusual activities observed.
- Identified customer service problems or complaints within the organization and developed solutions accordingly.
- Mediated disputes between employees to foster a positive work environment.
Home Health Aide
In Home Supportive Services
Hawthorne
10.2017 - 04.2023
- Delivered personal care assistance to clients, enhancing their quality of life in daily living activities.
- Enabled clients to maintain independence by assisting with mobility and transportation to appointments or errands.
- Supported patients' well-being by assisting with personal hygiene tasks and managing basic household chores.
Call Center Representative
Lakewood Regional Health
Lakewood
02.2017 - 06.2017
- Collaborated with healthcare staff to resolve patient concerns, enhancing patient satisfaction.
- Maintained composure while addressing challenging customer situations, ensuring positive resolutions.
- Followed up with patients to ensure satisfaction with services received.
- Answered incoming calls, delivering professional and knowledgeable service to enhance customer experience.
Certified Nursing Assistant
Lakewood Regional Medical Center
Lakewood
03.2000 - 06.2017
- Assisted patients with activities of daily living, including bathing, grooming, and dressing, to promote independence and dignity.
- Monitored vital signs and promptly reported changes to nursing staff to ensure timely patient care.
- Answered call lights promptly and addressed patient needs to enhance comfort and satisfaction.
- Documented patient information accurately in electronic health records.
Education
Security Guard
PILD
Las Vegas, NV01-2023
Nursing Assistant
Chester Adult School
Compton04-1990
Skills
- Security protocol
- Risk assessment
- Surveillance systems
- Incident reporting
- Emergency response
- Customer relations
Timeline
Site Lead Security
Marksman Security
05.2023 - Current
Home Health Aide
In Home Supportive Services
10.2017 - 04.2023
Call Center Representative
Lakewood Regional Health
02.2017 - 06.2017
Certified Nursing Assistant
Lakewood Regional Medical Center
03.2000 - 06.2017
Security Guard
PILD
Nursing Assistant
Chester Adult School