Dedicated professional with proven strengths in academic advising, relationship building, and individualized support plans. Committed to fostering welcoming environments that enhance student engagement and success.
Work History
Student Support Specialist
11 Years
KCTCS | 08.2015 - Current
Developed individualized support plans for students, addressing diverse academic needs and goals.
Implemented workshops on study skills and time management, fostering student success and retention.
Coordinated communication between students and faculty, ensuring timely resolution of concerns and inquiries.
Facilitated student orientation sessions, enhancing engagement and understanding of college resources.
Analyzed feedback data to improve service delivery, resulting in enhanced student satisfaction rates.
Collaborated with academic departments to align support services with curricular changes and student needs.
Developed resources for educators to better assist students with diverse learning needs in their classrooms.
Assisted students in developing effective time management skills leading to improved academic outcomes.
Increased graduation rates through targeted academic advising and personalized learning plans.
Created a welcoming environment for students, fostering a sense of belonging and community within the school setting.
Streamlined communication between parents, teachers, staff, administrators, ensuring all stakeholders were informed about student progress and supports available.
Connected struggling students with appropriate tutoring services or additional resources to facilitate their academic success.
Education
Bachelor of Science - Mathematics
Eastern Kentucky University | Richmond, KY | 05-2015