Cory Domin
Grand Rapids,MI
Summary
Flexible and organized professional with several years of experience facilitating busy restaurant environment operations. Customer-driven and highly coordinated managerial staff with collaborative mindset and team orientation. Conscious innovator with consistent focus enhancing employee workplace satisfaction. Motivated professional eager to embrace new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.
Overview
13
13
years of professional experience
Work History
Restaurant Supervisor
Beacon Hill Retirement Community
Grand Rapids, MI
04.2025 - 06.2025
- Assigned duties and shifts to staff according to workload requirements.
- Provided guidance and support to subordinate employees when needed.
- Promptly addressed guest complaints related to food quality and service issues.
- Supervised daily opening and closing procedures, ensuring proper equipment functionality and stored properly end of day.
- Collaborated with front and back of house staff to maintain seamless operations.
- Maximized service levels through hands-on leadership.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Server and Trainer
TERRA
Grand Rapids, MI
05.2013 - 03.2025
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Stayed informed about daily specials, new menu items, promotions.
- Collaborated with other staff members to ensure efficient operations within the event environment.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Provided constructive feedback and positive reinforcement to keep staff motivated.
Server, Trainer, Manager on Duty, Expo
Mangiamo
Grand Rapids, MI
08.2012 - 11.2019
- Greeted guests warmly and took beverage orders while discussing menu options.
- Executed multiple banquette events, including graduations, anniversaries, and weddings.
- Supported team members by offering guidance and assistance during operations.
- Conducted administrative tasks, including document filing and report preparation.
- Engaged with customers consistently to address needs and enhance satisfaction.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Delegated work to staff, setting priorities and goals.
Education
Bachelor of Arts - Communications: Public Relations and Advertising
Grand Valley State University
Allendale, MI04-2015
Skills
- Customer service
- Cash handling
- Staff supervision
- Service quality
- Guest relations
- Employee motivation
- Organizational skills
- Team leadership
- Task delegation
Affiliations
- Volunteering in Marine Conservation
- Volunteering at local elementary schools
Languages
Spanish
Limited
References
References Upon Request
Timeline
Restaurant Supervisor
Beacon Hill Retirement Community
04.2025 - 06.2025
Server and Trainer
TERRA
05.2013 - 03.2025
Server, Trainer, Manager on Duty, Expo
Mangiamo
08.2012 - 11.2019
Bachelor of Arts - Communications: Public Relations and Advertising
Grand Valley State University
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