Cory Frame
Charleston,West Virginia
Summary
Highly skilled and enthusiastic professional with more than 30 years of experience performing and managing Orthopedic, Orthopedic Trauma, and surgical operations in a hospital setting. Successfully oversee Orthopedics, budgeting, supply management, staff scheduling, surgical scheduling, and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service. Manage an always growing OR with multiple specialties including; Orthopedics, Neuro, Plastics, ENT, General Surgery, Gynecology, Podiatry, GI, and Eyes.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Director of Surgical Services
Charleston Surgical Hospital CAMC Vandalia Health
10.2020 - Current
- Kept practices, techniques, policies and procedures consistent with professional standards and regulatory agencies.
- Interviewed, hired, evaluated and terminated management and support staff.
- Reviewed financial reports, made modifications to reduce costs and identified sound alternatives for purchasing equipment and supplies.
- Chaired committees, work groups and meetings.
- Streamlined surgical processes for increased efficiency and reduced operation times.
- Enhanced patient safety with thorough preoperative assessments and risk evaluations.
- Reduced hospital readmission rates through comprehensive post-surgical follow-up programs.
- Achieved cost savings by negotiating contracts with vendors for medical supplies and equipment.
- Improved patient outcomes by implementing advanced surgical techniques and equipment.
- Oversaw regulatory compliance, ensuring adherence to state, federal, and accreditation standards for surgical services departments.
- Implemented continuous quality improvement initiatives, identifying areas of concern, and developing action plans to address issues proactively.
- Developed and maintained a high-quality surgical services team through rigorous training and performance evaluations.
- Mentored junior staff members to foster professional development within the surgical team.
- Collaborated with interdisciplinary teams to optimize patient care plans and expedite recovery times.
- Coached, mentored and supported managers, colleagues and staff.
- Established effective communication channels between physicians, nurses, and support staff for optimal collaboration during surgeries.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
ORTHOPEDIC Lead/Total Joint Director RN, BSN, CNOR
Charleston Surgical Hospital
02.2014 - 10.2020
- Provided leadership and guidance during times of change, effectively managing employee concerns while upholding established business objectives.
- Mentored junior staff members to foster their professional development within their respective roles while contributing positively towards achieving company goals as well.
- Spearheaded organizational restructuring efforts to optimize workflow and improve overall productivity levels across departments.
- Oversaw budget planning and allocation, ensuring effective resource management and cost control measures were in place.
- Negotiated contracts with vendors, securing favorable terms that resulted in significant cost savings for the organization.
- Assisted in the hiring process by conducting interviews with potential candidates, ensuring a strong fit between organization and employee skillsets.
- Facilitated communication between departments, breaking down barriers that hindered collaboration within the organization and enabling more effective problem-solving efforts among teams.
- Coordinated cross-functional teams for project development, ensuring timely completion and successful outcomes.
- Ensured compliance with industry regulations and guidelines, maintaining a strong reputation for the company in the marketplace.
- Improved overall department efficiency by streamlining processes and implementing time-saving strategies.
- Promoted a culture of accountability, setting high standards for performance and holding team members responsible for achieving their goals.
- Delivered presentations to senior executives outlining progress updates on various projects while highlighting potential areas of concern or need for additional support.
- Implemented innovative solutions to complex problems, leading to more effective decision-making processes within the organization.
- Created, developed, and implemented a Total Joint Program from February 2014 to be the RNFA in the OR during our first Total Joint on May 24, 2014.
- Evaluated current operational procedures alongside other Joint Directors so as better align them ongoing needs demands both internally externally when necessary.
- Managed a diverse team of professionals, fostering a collaborative environment that drove success across all departments.
- Built strong relationships with external partners and stakeholders, facilitating collaboration on critical projects.
- Managed and organized internal communication to hold staff accountable to priorities.
- Cultivated long-term relationships through focused effort on customer's unique needs and finding best solutions.
- Researched, proposed, and implemented vendor agreements to decrease costs and improve services.
- Developed strategy to combat increased competitive presence within territory.
- Participated in monthly training on latest technology trends and products in industry.
ORTHOPEDIC Lead RN, BSN
CAMC General Hospital
03.2003 - 06.2014
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
- Served as an Orthopedic Resource for the OR, maintained instrumentation needed for a Level One Trauma Center with 12-18 Orthopedic and Orthopedic Trauma Surgeons, and collaborated with Central Supply, Purchasing, Scheduling, multiple sales representatives, and Vendors to ensure sterility and availability of proper instrumentation and equipment.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Championed quality improvement initiatives within the unit by identifying areas for improvement and implementing evidence-based strategies.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
ORTHOPEDIC Lead RN, BSN, CNOR, RNFA
CAMC General Hospital
05.2006 - 02.2014
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Audited charts and reviewed clinical documents to verify accuracy.
- Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
- Provides surgical site exposure, handle and cut tissue, suture, and provide hemostasis, and wound management.
- Prepare surgical tools and supplies needed during surgery.
- Directly assist the Surgeon and anticipate the needs of the surgical team in the OR.
OR Nurse
CAMC General
02.2002 - 03.2003
- Contributed to a positive work atmosphere by fostering teamwork and open communication among colleagues.
- Promoted patient satisfaction with compassionate care during preoperative preparation, intraoperative support, and postoperative recovery.
- Coordinated effectively with other departments including pharmacy services, radiology technicians, lab personnel to provide seamless interdisciplinary care.
- Successfully managed multiple cases simultaneously, demonstrating adaptability under high-pressure situations.
- Reduced post-operative complications through diligent preoperative assessments and thorough patient education.
- Ensured adherence to regulatory standards by meticulously following guidelines for infection control and sterilization techniques.
- Assisted surgeons during operations, ensuring smooth transitions between steps and minimizing errors.
- Enhanced patient outcomes by providing exceptional care and maintaining a sterile operating environment.
RN, BSN ORTHOPEDIC/Trauma Supervisor
CAMC General Hospital
09.1999 - 01.2002
- Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
- Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
- Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
- Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
- Cultivated an atmosphere of teamwork and open communication among staff members, resulting in a more cohesive work environment and greater job satisfaction for the nursing team.
- Established strong relationships with interdisciplinary teams for seamless coordination of patient care services.
- Ensured accurate documentation of patient information in electronic medical records system for optimal data integrity and accessibility across healthcare providers.
- Led quality improvement projects aimed at enhancing overall patient outcomes within the department through close collaboration with multidisciplinary teams.
RN, BSN, ORTHOPEDIC/Trauma Nurse
CAMC General Hospital
06.1995 - 09.1999
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
- Provided direct patient care, stabilized patients, and determined next course of action.
Nurse Extern
CAMC General Hospital
05.1994 - 05.1995
- Worked alongside experienced nursing professionals to learn new procedures.
- Proactively sought out opportunities to learn from experienced nurses and other healthcare professionals, growing in clinical knowledge and aptitude.
- Collaborated with nurse preceptors and other medical staff to achieve quality patient outcome goals.
- Shadowed experienced nurses as they provided direct patient care, learning essential techniques for effective bedside manner and communication.
- Assisted patients with mobility needs by helping them move around the hospital or perform range-of-motion exercises as needed.
- Supported nursing staff in administering medications, monitoring vital signs, and managing patients'' needs.
- Enhanced patient care by assisting with daily living tasks and providing emotional support to patients.
Education
RNFA - Registered Nurse First Assistant
University of South Florida
Tampa, FL07.2009
BSN - Nursing
University of Charleston
Charleston, WV05.1995
Skills
- Leadership Excellence
- Surgical expertise
- Patient Safety
- Staff Development
- Clinical Staff Management
- Problem Identification
- Employee Recruitment and Hiring
- Staff Management
- Quality Control
- Schedule Management
- Patient Advocacy
- Employee Performance Evaluations
- Multidisciplinary team collaboration
- Employee Work Scheduling
- Staff Supervision
- Medical clinical procedures
- Patient Relations
- CNOR 2009-present
- BLS/ACLS
- Performance Improvement
- Decision-Making
- Patient Care Assessment
- Training and mentoring
- Employee Supervision
Affiliations
- member of AAMI (The Association for the Advancement of Medical Instrumentation) since 2014
Certification
CNOR
BLS
ACLS
Timeline
Director of Surgical Services
Charleston Surgical Hospital CAMC Vandalia Health
10.2020 - Current
ORTHOPEDIC Lead/Total Joint Director RN, BSN, CNOR
Charleston Surgical Hospital
02.2014 - 10.2020
ORTHOPEDIC Lead RN, BSN, CNOR, RNFA
CAMC General Hospital
05.2006 - 02.2014
ORTHOPEDIC Lead RN, BSN
CAMC General Hospital
03.2003 - 06.2014
OR Nurse
CAMC General
02.2002 - 03.2003
RN, BSN ORTHOPEDIC/Trauma Supervisor
CAMC General Hospital
09.1999 - 01.2002
RN, BSN, ORTHOPEDIC/Trauma Nurse
CAMC General Hospital
06.1995 - 09.1999
Nurse Extern
CAMC General Hospital
05.1994 - 05.1995
RNFA - Registered Nurse First Assistant
University of South Florida
BSN - Nursing
University of Charleston
CNOR
BLS
ACLS
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