Cory Frost
Shelbyville ,IL
Summary
Methodical Cycle Counter familiar with managing high inventory volumes. Offering firm grasp of inventory software and warehouse operations standards built over 2-year career in field. Dedicated to best-in-class accuracy and inventory management skills.
Overview
14
14
years of professional experience
Work History
Cycle Counter
Graphic Packaging International
08.2021 - Current
- Cleaned work areas of excess supplies, cardboard and rejected materials throughout each shift.
- Collected and disposed of damaged or out of date products in line with established procedures.
- Professionally answered telephones and responded to customer inquiries.
- Maintained stock and replenished workstation products.
- Checked loads to identify contents and unauthorized or highly regulated materials.
- Used QAD to electronically check inventory and enter orders for processing.
- Performed root cause analysis to implement corrective actions for discrepancies.
- Documented measurements, inspections and test results in electronic logbooks and spreadsheets to enable tracking and maintain accurate records.
- Maintained recycling collection sites to handle reclaimable waste from paper production.
- Identified issues and developed solutions to improve quality control.
- Completed daily cycle counts of products, components and raw materials.
- Performed full audits each week and documented results.
- Provided subject matter expertise to different warehouse departments and assisted with areas such as shipping, receiving and general housekeeping to maintain efficient operations.
- Collaborated with other departments to ensure accuracy of all measurements.
- Located missing or mislabeled products, researched paperwork discrepancies and updated computer database.
Forklift Operator
Graphic Packaging International
08.2021 - Current
- Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
- Communicated with floor managers to determine merchandise placement.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Transported goods between warehouse locations according to shipment and storage needs.
- Turned valves and opened chutes to dump, spray or release materials from dump cars or storage bins into hoppers.
- Operated or tended automatic stacking, loading and packaging machines.
- Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
- Reviewed daily production schedules to inform effective prioritization and delegation of tasks.
- Drove equipment from one site to another to deliver tools and complete jobs.
- Promoted operational efficiency by maximizing loads on each transfer.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Prevented waste when transferring materials between transport containers and processing equipment.
- Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
- Adjusted machinery and notified supervisors of malfunctions.
- Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
- Performed routine maintenance on vehicles or auxiliary equipment by recharging batteries, lubricating parts and refueling.
- Maneuvered forklift safely in congested and confined areas.
- Used equipment such as QAD to process excess materials and support recycling efforts.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Moved levers or controls to operate forklifts, lifting beams with swivel-hooks and hoists to transport and load materials.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Unloaded materials and goods at designated locations for best project availability.
- Weighed materials or products to record weight or other production data on tags or labels.
- Completed cycle counts and monthly inventory.
- Signaled workers to discharge, dump or level materials.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Removed orders from storage, wrapped, and staged for shipments.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Truck Driver
McLeod Trucking LLC
08.2015 - 08.2021
- Fastened chains, straps, covers, and binders to secure load during transit.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Operated with safety and skill to avoid accidents and delays.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Verified contents of inventory loads against Bills of Lading.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Monitored and managed fuel consumption and expenses for management reporting.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Maximized load safety by balancing, securing, and weighing products.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Removed and unloaded packages from dry van, flatbed, refrigerated trailers for customer deliveries, using extreme care to avoid damage to goods.
- Inspected load security and checked for damages.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Completed routine maintenance on truck to keep in working order.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
Truck Driver Trainer
Celadon Trucking Services
12.2013 - 01.2015
- Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Answered roadside assistance calls for tows and other vehicle support.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Operated with safety and skill to avoid accidents and delays.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Verified contents of inventory loads against Bills of Lading.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Monitored and managed fuel consumption and expenses for management reporting.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Maximized load safety by balancing, securing, and weighing products.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed routine maintenance on truck to keep in working order.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Inspected load security and checked for damages.
- Tracked daily driver logs to comply with regulatory standards.
- Performed instructional services for and vocational and occupational subjects.
- Established goals for courses with organized outlines and detailed lessons.
- Identified driver training needs to make recommendations to manager.
- Evaluated performance of assigned personnel and provided corrective actions of trainees during simulator training.
- Scheduled safety meetings and briefings with transportation supervisor.
- Provided instructional handouts, texts, audiovisual aids and other materials to facilitate learning.
- Contributed to incident reviews and investigated field occurrences to report to supervisor.
- Assisted with scheduling of repairs, fleet levels monitoring, driver assignments and preventive maintenance.
- Coordinated training programs and curriculum to train drivers on commercial transportation.
- Deployed technology and current research in instruction and monitored students' progress in use of online learning materials and technology.
- Coordinated all company and regulatory paperwork.
- Planned and documented programs of study meeting individual needs and abilities of students.
- Met training needs with well-organized, factual programs based on contemporary requirements.
- Presented lectures and conducted discussions to increase students' knowledge and competence using visual aids such as graphs, charts and slides.
- Collaborated with colleagues and improved teaching practices through professional learning communities and student retention meetings.
- Collaborated with supervisor of transportation to discuss department needs and goals.
- Taught drivers how to drive, shift and back up trucks.
- Maintained laboratory with equipment, tools and supplies to meet course needs.
- Engaged students in academic and practical conversations that elicited critical thinking, creativity, collaboration and communication.
- Conducted test screenings for driver candidates and tabulated results.
- Advised students on course selection, career decisions and other academic and vocational concerns.
- Identified program successes and failures based on student assessments and course reviews.
- Developed and implemented training materials and course updates.
- Connected instruction to real-world experiences and to students' post-secondary goals.
- Scheduled mileage readings for reporting to accounting office and vendors.
- Observed and evaluated students' work to determine progress, provide feedback, and make suggestions for improvement.
- Conducted total of 1000 miles of training with each driver.
- Developed software content, study aids and handouts for industry professionals.
- Maintained regulatory compliance documentation to promote safety and compliance culture.
- Instructed on important regulations and company policies.
- Supervised and monitored students' use of tools and equipment.
- Kept updated with developments in subject area curriculum, technical and career trends and teaching resources and methods.
- Conducted new hire training on multiple routes with preferred work methods and safety.
Location Manager
Hallcon
03.2012 - 07.2014
- Controlled location operational expenses and maintained budgets through balance of profit promotion and cost control.
- Cultivated focus on customer service and satisfaction with well-trained, empowered team.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Anticipated, resolved and prevented operating difficulties through successful policies.
- Oversaw staff and maintained efficiency in fast-paced environment.
- Obtained appropriate permits for various uses of different locations.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Collaborated with customer to determine best practices.
- Developed business plans covering use of materials, equipment safety and employee management.
- Scheduled set building and equipment delivery for locations.
- Tracked production and quality control systems to proactively identify deficiencies.
- Reviewed established business practices and improved processes to reduce expenses.
- Built strong team through proactive recruitment and hiring strategies.
- Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
- Organized records of vehicles, schedules and completed orders.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Developed and maintained knowledgeable and productive team of employees.
Associate
Walmart
03.2009 - 04.2012
- Recommended complementary purchases to customers, increasing revenue.
- Monitored customer service metrics and performance indicators to identify areas of opportunity.
- Trained and mentored junior staff on customer service strategies and techniques.
- Managed customer relations through communication and helpful interactions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Monitored customers for signs of security concerns and escalated issues to management.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Greeted customers and offered assistance for increased customer satisfaction.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Created promotional materials to advertise products and services.
- Managed efficient cash register operations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Analyzed customer data to identify trends and anticipate customer needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Prioritized helping customers over completing other routine tasks in store.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Developed strong rapport with customers and created positive impression of business.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Worked varied hours to meet seasonal and business needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Wrapped, boxed and weighed bakery department products.
- Provided product price information to customers.
- Maintained relationships with customers to maximize sales opportunities.
- Used in-store system to locate inventory and place special orders for customers.
- Utilized customer feedback to improve product offerings.
- Created solutions for customers to satisfy specific needs, quality and budget.
Education
GED -
GED
Greenville, ILSkills
- Operational Efficiency
- Detect Damages
- Rotation Procedures
- Tool Preparation
- Updating Computer Database
- Inquiry Response
- Closing Procedures
- Equipment Usage
- Processing Orders
- Data Entry
- Reading Comprehension
- Product Availability
- Inventory Records
- Clerical Support
- Warehouse Operations
- Office Equipment
Timeline
Cycle Counter
Graphic Packaging International
08.2021 - Current
Forklift Operator
Graphic Packaging International
08.2021 - Current
Truck Driver
McLeod Trucking LLC
08.2015 - 08.2021
Truck Driver Trainer
Celadon Trucking Services
12.2013 - 01.2015
Location Manager
Hallcon
03.2012 - 07.2014
Associate
Walmart
03.2009 - 04.2012
GED -
GED