Strategic and results-oriented with a focus on national-level engagement, responsible for driving the strategy, enablement, development, and performance of key channel partners. Adept at cultivating strong partnerships by providing clear and consistent communication across all levels of partner organizations. Skilled in developing comprehensive alliance partner plans, maintaining detailed activity and performance reports, and leading regular business performance and relationship reviews with stakeholders. Possesses over five years of successful experience in Channel Sales, with a proven track record of selling within the security channel partner ecosystem in the central region. Exhibits excellent presentation, written, and overall communication skills, along with a demonstrated history of employing solution selling and value-based techniques. A high-energy sales professional comfortable working independently in a dynamic, fast-paced environment.
Strategic Partnership Development:
- Established strategic alliances with 7 key national partners, resulting in 35% increase in market share within 12 months.
- Cultivated and maintained relationships with partner organizations, leading to a 15% increase in revenue through collaborative efforts.
Alliance Strategy and Planning:
- Developed and executed comprehensive alliance strategies resulting in 25% increase in market presence and 30% revenue growth
- Coordinated with cross-functional teams to align alliance activities, contributing to 10% improvement in product development efficiency.
Contract Negotiation:
- Successfully negotiated partnership agreements resulting in average cost savings of 15% and improved terms for both parties.
- Established clear expectations, deliverables, and performance metrics within partnership agreements, resulting in 90% satisfaction rate from partners.
Collaboration and Communication:
- Facilitated effective communication between internal teams and partners, resulting in 25% reduction in project timeline delays.
- Coordinated joint marketing efforts and sales campaigns, leading to 40% increase in customer acquisition.
Performance Monitoring and Reporting:
- Implemented KPIs resulting in 15% increase in alliance initiative success rate.
- Provided regular reports to senior management, resulting in informed decision-making and 20% improvement in alliance performance.
Risk Management:
- Identified and mitigated potential risks associated with alliances, resulting in 30% decrease in partnership related disputes.
- Proactively addressed challenges, leading to 95% retention rate of successful alliances.
Market Analysis and Opportunity Identification:
- Conducted market analyses resulting in identification of 10 potential alliance opportunities, leading to 50% increase in partnership portfolio.
- Evaluated competitor alliances, adapting strategies to maintain 15% competitive edge in market.
- Achieved 120% of regional sales objectives by orchestrating dynamic sales team, implementing winning strategies, and nurturing key accounts to fortify business partnerships.
- Partnered with senior executives to assess regional performance, resulting in identification of growth opportunities and implementation of revenue-expanding strategies.
- Engaged effectively with diverse array of mid-market companies, promoting VCaaS, SaaS, and CCaaS solutions, leading to 25% increase in market penetration.
- Strategically allocated and managed budgets, ensuring optimal resource utilization and 15% increase in profitability.
- Generated comprehensive sales reports and forecasts, enabling in-depth analysis of performance and facilitating 30% improvement in sales trajectory.
- Crafted sales strategies informed by extensive research on consumer buying trends and market dynamics, resulting in 20% increase in sales conversion rates.
- Championed continuous improvement initiatives within region's operations by seeking feedback from clients, team members, and industry partners, driving enhancements where needed.
- Expanded market share within region by identifying growth opportunities and collaborating with cross-functional teams.
- Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
- Ensured customer satisfaction by addressing inquiries promptly, resolving issues, and providing exceptional service
Responsible for leading a dedicated account team in selling SHI International Corp’s full portfolio of hardware, software, and professional service solutions to data center and end user compute clients headquartered in Northern California.
- Generated over $58M in revenue during tenure, showcasing consistent performance and revenue generation.
- Secured a high-profile ServiceNow account, Forbes listed #1 most innovative company in 2018, resulting in a net new data center and professional services contract worth $3.7M in annual revenue.
- Achieved Presidents Club/Corp Club status in 2018, consistently ranking within Top 10% of company in both customer service and sales performance.
- Exceeded inside sales goals by 25% by setting ambitious targets and motivating sales representatives to achieve exceptional results.
- Facilitated communication of corporate objectives across all regions through regular correspondence and scheduled status updates, ensuring alignment with company goals.
- Developed, implemented, evaluated, and optimized sales strategies for account teams, resulting in attainment of business metrics required for region.
- Demonstrated outstanding quota achievement:
- Achieved 204% of quota in 2017
- Surpassed quota by 123.75% in 2018
- Exceeded quota by 147% in 2019
Utilized advanced measurement and tracking methodologies to analyze campaign performance, resulting in 20% increase in customer return on investment.
- Identified and capitalized on opportunities, executing tailored marketing plans that led to 25% expansion in sales revenues.
- Provided upper management with detailed sales reports, contributing to informed decision-making and 15% improvement in sales strategy effectiveness.
- Led high-performing sales team of 15 members, surpassing quarterly sales goals by 30%.
- Supported sales account managers with precise and comprehensive reports, enhancing their ability to drive sales and achieve targets.
- Implemented training, coaching, and mentoring programs for new sales associates, resulting in 40% improvement in their performance metrics.
- Facilitated knowledge sharing among team members through regular meetings, fostering collaborative work environment that encouraged innovative thinking
Implemented creative incentive programs to motivate team members and drive exceptional sales results
Responsible for leading a dedicated account team in selling SHI International Corp’s full portfolio of hardware, software, and professional service solutions to data center and end user compute clients headquartered in Northern California.
- Led dedicated account team from June 2014 to July 2015, driving sales of comprehensive portfolio encompassing hardware, software, data center, networking, cyber security, information security, and professional services to mid-market companies in Northern California.
- Achieved remarkable 91.3% increase in annual sales volume and expanded new lines of business at six of top ten largest accounts within first 12 months.
- Secured both laptop and desktop lines of business at second largest account in territory within initial six months of coverage.
- Generated over $2.5M in net new revenue in 2016, demonstrating proactive approach to revenue growth.
- Leveraged CRM database tools proficiently to track, maintain, call, and grow territory pipeline, resulting in 20% increase in sales pipeline efficiency.
- Collaborated with major hardware and software vendors to co-sell appliance-based solutions, enabling clients to achieve quicker time to market on validated architectures.
- Engaged with clients via email or phone to identify and address needs, leading to 15% increase in cross-selling opportunities and account growth.
- Achieved remarkable 91% client retention rate by delivering excellent customer service and maximizing business potential.
Responsible for leading an account team in selling SHI International Corp’s full portfolio of servers, storage, networking, software, and professional service solutions to mid-market organizations headquartered in the Mid-West.
- Engaged with potential and existing customers via email, cold calling, and lead qualification to generate net new business, offering full portfolio of servers, storage, networking, software, and professional service solutions to mid-market organizations in Mid-West.
- Developed robust network by identifying and pursuing new leads, attending industry events, and cultivating strong relationships with clients.
- Exceeded sales goals by impressive 73% annually through implementation of diverse sales tools and strategies, resulting in significant increase in revenue.
- Maintained regular communication with clients to evaluate satisfaction levels, address concerns promptly, and introduce new offerings, leading to 20% increase in client retention.
- Resolved problems and handled complaints in timely manner, achieving 95% satisfaction rate among clients.
- Monitored and reported on sales performance analytics, providing insights that contributed to informed decision-making and strategic planning.
- Stayed abreast of new features and product launches across industry, ensuring competitive edge in market.
- Negotiated pricing programs with new clients to maintain consistent revenue flow while safeguarding profit margins, resulting in 10% improvement in revenue stability.
- Managed revenue models, process flows, operations support, and customer engagement strategies, optimizing efficiency and enhancing overall business performance.
- Established ambitious goals and devised comprehensive plans for new business and revenue growth, resulting in a 40% increase in annual revenue within the first year.
- Conducted extensive research and implemented targeted initiatives to penetrate new markets, leading to a 25% expansion in market reach.
- Researched prospective accounts within target markets and successfully navigated them through the sales cycle, resulting in a 30% increase in conversion rates.
- Orchestrated innovative strategies to achieve marketing objectives, contributing to a 20% improvement in long-term profitability.
- Managed numerous business partner relationships daily, facilitating client acquisition and support, resulting in a 15% increase in client retention.
- Established efficient workflow processes and implemented modifications to enhance overall productivity, resulting in a 20% increase in task effectiveness.
- Identified and capitalized on lucrative business opportunities, generating over $3M in new company revenue and improving bottom-line profit by 35%.
- Leveraged external resources to uncover and qualify prospects and sales opportunities in targeted markets, resulting in a 30% increase in lead generation.
- Applied strategic negotiation and sales closing skills to secure 95 new accounts over 15 months, demonstrating exceptional sales acumen and driving company growth.
- Possess extensive expertise in both B2B and B2C markets, leveraging this knowledge to drive significant business growth.
- Proficient in database mining, analytics, and reporting, resulting in actionable insights that led to 20% increase in sales efficiency.
- Consistently achieved over 183% of set goals during tenure, showcasing exceptional performance and dedication.
- Developed and executed virtual marketing campaigns, contributing to notable 23% increase in run rate revenue.
- Proactively engaged existing and potential customers through phone, email, and text messages, resulting in 30% increase in lead generation and sales closure.
- Fostered collaborative relationships with clients, providing thorough support and guidance, which led to 25% increase in customer retention.
- Maintained regular communication with clients to ensure overall satisfaction, resolve complaints promptly, and introduce new offerings, resulting in 15% improvement in customer loyalty and upsell opportunities.
Problem-solving
undefined- Systems Champ: 2018 - 2020
- ISAM Culture Club Committee Member: 2018-2020
- Presidents Club/Corp Club: 2018
- ISAM #1 Top Tier Rep for First Half: July 2017
- DCS Deal of the Month Award: September 2017
- Northern California MVP Award: September 2017
- Northern California MVP Award: July 2017
- Northern California MVP Award: April 2017
- Sales Team of the Year – Northwest Region: 2016
- Northwest Team of the Year – ISAM: 2016
- District of the Year – Northwest Region: 2016
- Sales Professional of the Year: December 2016
- Rookie of the Year Nominee: 2016
- MVP of the Year Nominee: December 2016
- ISAM CHW Deal of the Year: December 2016
- Northern California MVP Award: August 2016
- Northern California MVP Award: July 2016
- ISAM of the Month: April 2016
- ISAM of the Month: November 2015
- ISAM of the Month: October 2015
- Team of the Year – Central Region: 2015
- District of the Year Award – NorCal: 2015
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