Cory Gray
Grain Valley,MO
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Academic Success Coach
University of Central Missouri
Warrensburg, MO
08.2023 - Current
- Work collaboratively with their assigned Academic Success Advisor to coordinate/implement the proactive advising model, respond to academic alerts, manage cases, and assist with other caseload campaigns and interventions.
- Work one-on-one with students to identify and overcome barriers to their academic success.
- Assess students’ current practices and make suggestions for improvement.
- Provide individualized outreach to students based on identified risk factors including academic, financial and socio-emotional.
- Utilize and interpret various assessment tools develop and employ interpersonal communication skills including: face-to-face communication, email etiquette, and service referral strategies.
- Assist in the design and facilitation of academic success workshops, interventions and programs aimed at facilitating success in college.
- Generate reports and utilize data to discern patterns of success/difficulty and design strategic interventions.
- Demonstrate effective academic success strategies and provide accountability partnerships.
- Attend success coach organizational meetings, workshops, training and development courses as required.
- Partner and work cooperatively with university staff, faculty, and administration.
Piano Teacher
University of Central Missouri
Warrensburg, MO
08.2022 - Current
- Creating lesson plans that best suit each student.
- Putting lesson plans into use during lessons.
- Managing how much time is needed in order to complete a piece in time for a recital.
- Keeping on task during the lesson.
- Communicating with the students' parents about what we learned during lessons.
Piano Technician
Self-employeed
Grain Valley, MO
01.2021 - Current
- Servicing all piano needs including, tuning, general maintenance, repairs, and cleaning.
- Giving price values on used pianos.
- Providing piano inspections.
- Customer service.
- Providing reasonable and fair pricing on all services provided.
- Becoming a certified “Damp Chaser” Technician.
- Scheduling all services.
- Providing customers with knowledge that will give their piano a greater lifespan.
- Time management.
Assistant Band Director
Timothy Lutheran School
Blue Springs, MO
08.2019 - 12.2021
- Assisted students in all musical areas. For example I helped with teaching instruments and learning rhythm, as well as, providing knowledge in all musical terms and definitions.
- Providing leadership while the Band Director was not available or otherwise occupied.
- Leading warm-ups and providing a strong leadership role model to students to look up to.
- Assisting in all school performances; setting up all chairs, being able to play any instrument necessary to help provide knowledge to students.
Department Supervisor
Party City
Lee's Summit, MO
10.2020 - 01.2021
- Provide all needs to the customer, as well as, knowing the availability of all items in the store and when we may get a certain item back in stock.
- Being able to successfully help out with any and all customer disputes and providing an option that will benefit everyone.
- Attentiveness to all sales throughout the store and making sure all sales are marked properly.
- Completing damaged and stolen item reports and checking the financial loss of each product.
- Filling out Lows and Outs reports everyday and calculating the finances of reordering items that are either out of stock or on the low inventory list.
- Being able to manage all store associates and provide a safe, productive, and fun work environment, as well as, leading all tasks with speed and attentiveness to detail.
- Being able to successfully close the store at night time including locking all doors, recovery of the store, finishing go backs, reconciling all cash drawers, and signing off on all return receipts, employee sales, tax exempt sales, and paid out receipts.
- Successfully filling out and filing all paperwork including Daily audit reports and daily sales reports. As well as, reviewing all sales made by store associates that have a line item void in them.
Customer Service Representative
Hy-Vee
Blue Springs, MO
05.2018 - 10.2020
- Provide any and all needs for the customer.
- Helping customers resolve disputes in pricing, service, or other things that may come up.
- Helping customers with dry cleaning needs, dropping off clothes and picking them back up.
- Providing customers with exceptional Post Office service. Sending off packages and explaining to customers why the pricing is this way, as well as, helping with any advanced Post Office skills. For example sending a package to a military base or sending certified mail to customers in a different country.
- Being available for any customer needs requiring Western Union money transfers. Also being able to provide services to customers needing to send money to a prison or loading money onto a prepaid Western Union card.
- Providing customers with the ability to pay their Evergy or Spire gas/electric bills. While also providing new customers with the ability to create a new account.
Education
Bachelor of Arts - Music
University of Central Missouri
Warrensburg, MO05-2025
Skills
- Certified Peer Educator
- Coaching and Mentoring
- Employee Relations
- Strategic Thinking
- Student Engagement
- Flexible and Adaptive
- Excellent Communication
- Self Motivation
- Analytical Thinking
- Organizational Skills
- Attention to Detail
- Motivational Techniques
Affiliations
- Pianist
- Composer
Certification
Certified Peer Educator - 09/12/2023
Academic Memberships
- National Society of Leadership and Success
- National Honor Society
- Piano Area Student Representative
Timeline
Academic Success Coach
University of Central Missouri
08.2023 - Current
Piano Teacher
University of Central Missouri
08.2022 - Current
Piano Technician
Self-employeed
01.2021 - Current
Department Supervisor
Party City
10.2020 - 01.2021
Assistant Band Director
Timothy Lutheran School
08.2019 - 12.2021
Customer Service Representative
Hy-Vee
05.2018 - 10.2020
Bachelor of Arts - Music
University of Central Missouri
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