Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Cory Hacker

Summary

Experienced sales professional with a proven track record in the luxury appliance, plumbing fixtures and lighting sectors. Skilled in client relationship management and territory development, focusing on delivering tailored solutions. Strong leader with expertise in expanding market presence and building strategic partnerships.

Overview

9
9
years of professional experience

Work History

Showroom Sales Consultant

Ferguson Bath, Kitchen & Lighting Gallery
Woodland Hills, CA
04.2021 - Current
  • Consulted with clients to assess needs and preferences for tailored solutions.
  • Achieved outstanding sales results through effective needs analysis and negotiation.
  • Maintained extensive product knowledge across industries to enhance market presence.
  • Leveraged strong account management skills to drive revenue growth and expand client portfolio.
  • Analyzed sales data to identify trends and refine sales strategies.
  • Recommended and sourced merchandise according to client specifications.
  • Responded promptly to client inquiries via email and telephone.
  • Attended trade shows, industry events, conferences, and trainings as necessary.
  • Focus on regional A&D and builder communities, with extensive experience in large residential projects.

Director of Sales

Howard’s Appliance, Mattress & TV
Greater Los Angeles Area, CA
02.2020 - 03.2021
  • Recruited, trained, and managed high-performing sales teams to align with corporate objectives for thirteen retail store locations.
  • Coordinated comprehensive sales plans, monitored competition, and cultivated customer relationships.
  • Consistently surpassed sales quotas, earning recognition and awards for top performance.
  • Responded promptly to customer inquiries via email or telephone calls.
  • Provided regular training sessions for staff on sales techniques, product knowledge and customer service standards.
  • Attended trade shows, industry events, conferences and meetings when required.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.

Regional Director of Sales

Howard’s Appliance, Mattress & TV
Greater Orange County/Los Angeles County, CA
07.2019 - 01.2020
  • Formulated and executed regional sales strategy, achieving revenue targets and key performance indicators.
  • Presented quarterly and annual sales results to board members.
  • Outperformed corporate sales and revenue goals by developing aggressive business initiatives.
  • Utilized strong communication and presentation skills to maximize sales and foster customer loyalty.
  • Coordinated activities with other departments, such as Human Resources, IT, and Logistics, ensuring alignment between regional operations and company-wide initiatives.
  • Analyzed customer feedback data and developed action plans to improve customer service levels.
  • Established effective communication channels between six regional locations and corporate headquarters.

General Manager

Howard’s Appliance, Mattress & TV
Canoga Park, CA
12.2016 - 06.2019
  • Oversaw scheduling, banking, ordering, inventory, and facilities management to streamline retail operations.
  • Hired skilled staff to effectively meet staffing requirements.
  • Monitored POS system performance and conducted comprehensive product training for employees.
  • Identified sales opportunities to drive revenue growth across all business sectors.
  • Cultivated relationships with customers and management to improve client retention rates.
  • Prepared detailed reports for senior leadership outlining key operational performance metrics.
  • Resolved customer complaints promptly while maintaining high standards of service delivery.
  • Managed daily business operations, including budgeting, staffing, scheduling, inventory control, customer service, and sales.

Education

Associate of Arts - Business Administration

Pierce College
Woodland Hills, CA

Skills

  • Sales and marketing strategies
  • Revenue generation
  • Profit optimization
  • Key account management
  • Product demonstration
  • Client relationship management
  • Negotiation skills
  • Effective communication
  • Goal-oriented mindset
  • Brand awareness
  • Problem-solving skills
  • Customer relationship management
  • Sales expertise and achievement
  • Time management
  • Customer retention strategies
  • Networking skills
  • Relationship building techniques
  • Order management processes
  • Customer needs assessment techniques
  • Trend awareness strategies
  • Upselling techniques and strategies
  • Promotional event coordination

References

References available upon request.

Timeline

Showroom Sales Consultant

Ferguson Bath, Kitchen & Lighting Gallery
04.2021 - Current

Director of Sales

Howard’s Appliance, Mattress & TV
02.2020 - 03.2021

Regional Director of Sales

Howard’s Appliance, Mattress & TV
07.2019 - 01.2020

General Manager

Howard’s Appliance, Mattress & TV
12.2016 - 06.2019

Associate of Arts - Business Administration

Pierce College

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