Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Cory Halter

Eau Claire,WI

Summary

Dynamic management professional with a proven track record of overcoming challenges in complex organizations while leveraging collaborative skills to drive growth and success. Exceptional ability to deliver results in fast-paced environments characterized by ambiguity, consistently achieving win-win outcomes and effectively navigating cross-functional teams. Accomplished Warehouse Shipping Clerk and Order Selector, prioritizing safety and accuracy, with additional expertise as an IICRC Certified Water Restoration Technician specializing in fire, water, mold, and trauma mitigation. Over 20 years of experience as a flooring installer specializing in both hard and soft goods, proficient in installation, repairs, and truck-mounted carpet cleaning, consistently delivering projects on time with high customer and adjuster satisfaction.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Hardware Department Manager

Menards
12.2024 - Current
  • Led hardware department operations, ensuring optimal inventory management and product availability.
  • Mentored team members, fostering skill development and enhancing overall departmental performance.
  • Built successful retail teams by instilling culture of collaboration and developing daily plans centered on common group goals.
  • Boosted employee productivity by setting clear expectations and offering ongoing support during challenging tasks or projects.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Receiving Manger

Menards
02.2024 - 12.2024
  • Oversaw receiving operations, ensuring accuracy in inventory management and documentation.
  • Trained staff on proper receiving procedures and safety protocols, enhancing team efficiency.
  • Implemented process improvements that streamlined workflow and reduced receiving times.
  • Coordinated with suppliers to resolve discrepancies in shipments, fostering productive relationships.

General Manager

Simplicity Inn
04.2022 - 11.2024
  • Provided leadership to ensure guest satisfaction and efficient operations of the hotel.
  • Identified potential areas for improvement within the hotel's operations to increase profitability.
  • Maintained accurate records of financial transactions and payroll information.
  • Developed and implemented a comprehensive training program for all hotel staff, resulting in improved customer service ratings.
  • Resolved customer complaints in a timely manner while maintaining positive relations with guests.
  • Maintained high standards of cleanliness throughout all areas of the property.

Coach

Walmart
08.2019 - 04.2023
  • Managed auto shop, auto department, sporting goods, stationary, hardware and craft departments in an $110 million sales supercenter.
  • Manage Team leads, shop associates and sales floor associates.
  • Assume manager on duty when store manager is not in store.
  • Utilized strong analytical and problem-solving skills to address operational issues.
  • Delegated tasks, freeing up time to focus on higher-value activities.
  • Interviewed and hired potential job candidates.
  • Counseled and disciplined employees, driving performance improvement.
  • Coached and motivated team, driving sales and delivering exceptional customer service.
  • Developed existing team into high productivity, results-oriented unit through creative initiatives.
  • Organized company merchandise and displays to increase brand awareness and product sales.

Mixer/Line Production

Bernatello's Foods
11.2018 - 06.2019
  • Transferred materials, supplies, or products between work areas, using moving equipment, or hand tools.
  • Tended accessory equipment, such as pumps and conveyors, to move materials, or ingredients through production processes.
  • Operated and tended machines to mix and blend a wide variety of dough.
  • Insured paperwork was correct and totes were in correctly staged in refrigerated warehouse.

Shipping Clerk

Russel Metals
03.2018 - 11.2018
  • Followed internal procedures for tracking and recording shipments.
  • Received shipments from various carriers, verifying piece counts with supporting documentation.
  • Generated bills of lading and commercial invoices to route packages.
  • Tracked shipments using various methods such as bar coding systems and RFID scanners.
  • Unloaded trucks using forklifts or pallet jacks when necessary.
  • Prepared work orders, bills of lading, and shipping orders to route materials.
  • Contacted carrier representatives to make arrangements for shipping and delivery of materials.

Warehouse Order Selector/Forklift Operator

Kemp's Dairy
09.2017 - 03.2018
  • Supported production staff by operating forklift and building pallets during production runs of product.
  • Accurately selected products with RF Scanner to be delivered to customers.
  • Worked in a cold storage environment.

Restoration and Cleaning Operations Manager

Restore-Clean
08.2015 - 09.2017
  • Managed the daily operations of multiple departments to maximize efficiency.
  • Strategized with leadership to stay ahead of changing customer needs and labor planning concerns.
  • Implemented cost-saving initiatives to reduce overhead costs.
  • Ensured effective communication among staff members by providing training when necessary.
  • Monitored customer feedback and implemented changes as needed to enhance service quality.
  • Conducted regular walkthroughs and inspections of company facilities to verify adherence to safety standards.
  • Resolved customer issues quickly and professionally while maintaining high customer satisfaction ratings.
  • Conducted regular audits of processes to ensure compliance with regulations and industry standards.

Lead Restoration Technician/Flooring Specialist

Service Master
11.2013 - 08.2016
  • Documented findings in reports regarding cause of loss and recommendations for corrective action.
  • Assisted in the development of detailed estimates for customers based on scope of damage.
  • Maintained records of all job tasks completed according to company protocols.
  • Coordinated communication between homeowners and business owners, subcontractors and insurance adjusters throughout the duration of the project.
  • Successfully managed multiple projects simultaneously while adhering to safety regulations and customer satisfaction standards.
  • Removed damaged materials such as floor coverings, wet insulation or wallboard from affected sites.
  • Utilized a variety of tools and equipment to perform restoration services, including dehumidifiers, HEPA vacuums, pumps and power washers.

Fire and Flood Restoration Technician

Servpro Semc
03.2013 - 11.2013
  • Set up drying equipment.
  • Assisted in mitigation of damages.

Owner

Home Team Flooring
10.2010 - 03.2013
  • Operated an independent flooring company.
  • Responsible for measuring, bidding, installation and billing of all jobs.
  • Dealt tactfully with difficult customers.
  • Effective in stressful situations.
  • Effective written and verbal skills.
  • Established quality standards.

Lead Installer/Lead Sales

Wally's Carpet
01.1998 - 11.2010
  • Installed many different types of flooring.
  • Was responsible for quality control of jobs.
  • Assisted in bidding and billing.
  • Operated a truck mount carpet cleaner.
  • Achieve the highest satisfaction rating from customers with very few call backs.
  • Excelled at organizing coordinating and managing projects.
  • Proven ability to initiate and maintain excellent relations with high-end clientele.

Warehouse Order Selector

Roundy's Foods
07.1994 - 09.1996
  • Operating an electric pallet jack selecting products from racks and building pallets.
  • Loaded and unloaded trucks using a forklift.

Education

Highschool -

Heritage Christian
West Allis, WI
06.1992

Skills

  • Responding to customer situations with sensitivity
  • Profit and loss management
  • Strategizing market growth
  • Sales performance improvement
  • Merchandising management
  • Team development
  • Effective interpersonal communication
  • Experience in restoration industry
  • Water damage mitigation
  • Mold remediation specialist
  • Professional carpet cleaning
  • Surface finishing for floors
  • Logistics coordination
  • Experienced forklift operator
  • Accurate inventory picking
  • Logistics coordination

Certification

  • Food Handler Certification
  • Forklift Certification
  • Wrt Ilcrc Certification

Timeline

Hardware Department Manager

Menards
12.2024 - Current

Receiving Manger

Menards
02.2024 - 12.2024

General Manager

Simplicity Inn
04.2022 - 11.2024

Coach

Walmart
08.2019 - 04.2023

Mixer/Line Production

Bernatello's Foods
11.2018 - 06.2019

Shipping Clerk

Russel Metals
03.2018 - 11.2018

Warehouse Order Selector/Forklift Operator

Kemp's Dairy
09.2017 - 03.2018

Restoration and Cleaning Operations Manager

Restore-Clean
08.2015 - 09.2017

Lead Restoration Technician/Flooring Specialist

Service Master
11.2013 - 08.2016

Fire and Flood Restoration Technician

Servpro Semc
03.2013 - 11.2013

Owner

Home Team Flooring
10.2010 - 03.2013

Lead Installer/Lead Sales

Wally's Carpet
01.1998 - 11.2010

Warehouse Order Selector

Roundy's Foods
07.1994 - 09.1996

Highschool -

Heritage Christian