Summary
Overview
Work History
Education
Skills
Timeline
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Cory Hammond

Davie,FL

Summary

Organized Seafood Manager offering five years of meat and seafood experience. Creates accurate systems for replenishing, receiving, stocking and rotating product. Dedicated leader with experience managing teams of up to 18 employees. Hardworking and energetic with a passion for motivating all team members to thrive. Loves to ensure every customer leaves happier than when they arrived and that each is provided with an excellent quality of service.

Overview

7
7
years of professional experience

Work History

Seafood Manager

Market Street
01.2022 - 01.2024
  • Enhanced customer satisfaction by providing high-quality seafood products and exceptional service.
  • Streamlined inventory management for increased efficiency and reduced waste.
  • Collaborated with suppliers to ensure consistent delivery of fresh, sustainably-sourced seafood.
  • Developed creative merchandising displays for improved product visibility and sales growth.
  • Implemented effective staff training programs, resulting in knowledgeable and efficient team members.
  • Managed budgeting and pricing strategies to maximize profitability without compromising quality.
  • Conducted regular quality control checks for optimal freshness and compliance with food safety regulations.
  • Optimized department layout for easier navigation and enhanced shopping experience.
  • Fostered strong relationships with customers by addressing inquiries promptly and professionally.
  • Maintained a clean, organized, and safe work environment in accordance with company standards.
  • Oversaw daily operations, ensuring proper staffing levels, efficient workflow, and timely order processing.
  • Assisted in creating an approachable atmosphere where customers could learn about different types of seafood options as well as their preparation methods.
  • Maintained sustainability initiatives that contributed towards reducing environmental impact by sourcing from eco-friendly vendors.
  • Created clean and inviting appearance for fresh seafood cases to encourage sales.
  • Wrapped, weighed, labeled and priced cuts of seafood.
  • Provided detailed information to customers about available seafood products.
  • Managed daily work schedules for seafood and meat department staff.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Established team priorities, maintained schedules and monitored performance.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Assistant Seafood Manager

Market Street
01.2021 - 01.2022
  • Enhanced customer satisfaction by providing exceptional service and answering inquiries about seafood products.
  • Streamlined inventory management by accurately tracking stock levels and placing timely orders for replenishments.
  • Received inspected, and stored seafood shipments, ensuring optimal freshness and quality of products.
  • Prepared various seafood items for display, effectively presenting an appealing visual arrangement.
  • Educated customers on proper cooking techniques, enhancing their overall experience and encouraging repeat business.
  • Trained new team members in proper handling procedures, boosting efficiency within the department.
  • Maintained accurate pricing labels for all products, ensuring customer satisfaction and trust in store offerings.
  • Supervised the daily operations of the seafood department during the absence of the manager, ensuring smooth workflow continuity without disruptions or errors.
  • Diligently followed food safety guidelines when handling raw seafood products to prevent cross-contamination risks.
  • Efficiently resolved customer complaints or concerns while preserving a positive image of the store brand.

Meat Cutter

Market Street
04.2020 - 01.2021
  • Enhanced meat product quality by implementing proper cutting techniques and adhering to sanitation standards.
  • Reduced waste by accurately portioning meat products according to customer specifications.
  • Increased efficiency with expert use of various cutting tools, including knives, saws, and cleavers.
  • Ensured optimal freshness and shelf life of meat products through proper packaging and storage methods.
  • Maintained a clean and organized workspace for maximum productivity and safety.
  • Assisted customers with selecting the best cuts of meat for their desired recipes, resulting in satisfied clients.
  • Collaborated with team members to keep the department fully stocked and visually appealing for increased sales.
  • Continuously sharpened knives and maintained equipment for optimal cutting performance.
  • Educated customers on different cuts of meat and cooking techniques, enhancing their overall experience.
  • Followed all food safety regulations to maintain a safe work environment for both employees and customers.
  • Conducted inventory management tasks such as ordering supplies, rotating stock, reducing spoilage rates, and minimizing overstock issues.
  • Increased customer satisfaction by providing exceptional service during peak hours in a fast-paced environment.
  • Exhibited excellent communication skills when addressing customer inquiries or concerns promptly, resulting in repeat business.
  • Trained new employees on proper techniques, company policies, equipment usage, ensuring consistent product quality across the team.
  • Contributed to overall store success by supporting other departments as needed during busy periods or staff shortages.
  • Utilized knowledge of seasonal trends to adjust product offerings accordingly, maximizing sales opportunities.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Cut meats to customer specifications and answered questions about specialty products.
  • Participated in ongoing professional development to stay current with industry advancements and continuously improve skillset.
  • Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
  • Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
  • Operated commercial-grade butchery equipment such as band saws, grinders and tenderizers.
  • Identified cuts of meat, grading and pricing accordingly.
  • Wrapped meat produce to maintain quality, freshness and condition.
  • Labeled meat items clearly and accurately with allergen information and expiration dates.
  • Trained new employees on proper meat-cutting techniques and safety measures.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Calculated weight and quantity of meat to determine appropriate pricing for customers.
  • Monitored and controlled inventory to manage stock levels and prevent waste.
  • Promoted new meat options to offer customers unique and appealing choices.
  • Placed orders for supplies and raw materials to keep necessary items available.

Seafood Clerk

Market Street
04.2019 - 04.2020
  • Improved customer satisfaction by providing exceptional service and product knowledge in the seafood department.
  • Assisted customers with seafood selections, offering recommendations based on their preferences and dietary needs.
  • Increased sales by creating visually appealing seafood displays and regularly updating signage to highlight seasonal items.
  • Collaborated with team members to maintain a clean, organized, and safe work environment for both employees and customers.
  • Demonstrated excellent knife skills for portioning, filleting, deboning, and trimming various species of fish.
  • Provided informative cooking tips and preparation suggestions to customers upon request, fostering loyalty through personalized service.
  • Reduced waste by closely monitoring product expiration dates and implementing effective rotation practices for perishable items.
  • Promoted a positive shopping experience by addressing customer inquiries or concerns in a polite, professional manner.
  • Participated in ongoing training programs to stay current on industry best practices for handling, storing, and preparing seafood products safely.
  • Supported store-wide initiatives by cross-training in other departments as needed, demonstrating versatility within the retail setting.
  • Upheld the highest standards of cleanliness throughout the department, performing daily sanitation tasks such as washing cutting boards, utensils, display cases, and work surfaces.
  • Washed floors, walls, coolers and storage shelves.
  • Handled specialty seafood items for packaging and display.
  • Checked quality of products and removed expired items.
  • Assisted customers with product selection by making recommendations and suggestions based on customer needs.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Developed strong rapport with customers and created positive impression of business.

POS Coordinator

Market Street
09.2018 - 04.2019
  • Enhanced pricing accuracy by diligently monitoring and updating signage for promotions and sales events.
  • Improved store layout efficiency by collaborating with merchandising teams to optimize product placement and pricing displays.
  • Ensured timely execution of promotional campaigns by coordinating price changes, creating accurate signage, and maintaining storewide consistency.
  • Streamlined communication between departments by serving as a liaison for matters related to pricing, signage, and promotions.
  • Boosted overall store appearance through the regular maintenance of clean, organized, and up-to-date signage displays.
  • Maximized team productivity by training new staff members on company policies, procedures, and best practices in pricing coordination.
  • Assisted customers with questions and locating products.

Fresh Cut Clerk

Market Street
05.2017 - 09.2018
  • Enhanced customer satisfaction by providing efficient and precise fresh cut product preparation.
  • Maintained a clean and sanitized work environment, ensuring compliance with food safety standards.
  • Contributed to increased sales by creating visually appealing fresh cut product displays.
  • Demonstrated adaptability by adjusting tasks according to changing customer demands and store needs.
  • Managed multiple priorities while maintaining focus on quality execution of assigned tasks.
  • Utilized cutting tools safely and effectively, minimizing risk of injury or damage to products.
  • Ensured accurate labeling of fresh cut items, including pricing information and expiration dates for proper rotation practices.
  • Promoted a positive work atmosphere through effective communication and collaboration with colleagues across departments.
  • Achieved enhanced customer experience by promptly responding to special requests for custom orders or specific preferences.
  • Demonstrated superior attention to detail while inspecting all products for freshness before preparing for sale or consumption.
  • Wrote out and prepared trays and special orders.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Collaborated with store management to align with objectives and provide quality produce.
  • Trained new employees to provide knowledge of proper produce handling and rotation procedures.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

Bachelor of Science - Marine Biology

Nova Southeastern University
Davie, FL
12.2025

Associate of Arts -

Collin College
McKinney, TX
12.2023

Skills

  • Operational Efficiency
  • Schedule Management
  • Display Case Management
  • Training and Mentoring
  • Seafood Quality Assurance
  • Inventory Management
  • Customer Service
  • Team Leadership
  • Ordering and Receiving
  • Seafood Merchandising
  • Production Planning
  • Hiring and Training

Timeline

Seafood Manager

Market Street
01.2022 - 01.2024

Assistant Seafood Manager

Market Street
01.2021 - 01.2022

Meat Cutter

Market Street
04.2020 - 01.2021

Seafood Clerk

Market Street
04.2019 - 04.2020

POS Coordinator

Market Street
09.2018 - 04.2019

Fresh Cut Clerk

Market Street
05.2017 - 09.2018

Bachelor of Science - Marine Biology

Nova Southeastern University

Associate of Arts -

Collin College

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Cory Hammond