Dedicated Customer Service professional with knowledge of service delivery and proven leadership abilities. Committed to maintaining professional relationships to increase quality and drive health/wellness. World Class Service is always a must!
White Glove Service is my Expertise. First Call Resolution and No Homework for our members is my objective. I am a Customer Service Specialist for GE! I have coached an ABAY class and am considered a Subject Matter Expert(SME). My goal is to become a Protege on my way to achieving Lead.No member turned away! Achieved Lead December of 2022, where I took my customer service skills to the next level and got a glimpse into a client facing role. Since than my curiosity has grown toward a client facing position and my new goal is to become a Service Account Manager!
I assisted customers with their Costco Credit card accounts.
I started out as a representative for H and R block. I set up tax office appointments for customers. After approximately a year, I was transferred to Home Depot where I specialized in sales and customer service.
My primary responsibility was drying cars and applying tire shine to all the vehicles leaving the automated cleaner.I also spent a large amount of time detailing cars bumper to bumper.
My primary responsibility during this position was to be a teachers assistant and student mentor. I helped setup activities for the classmates to do, and helped them along the way. This was a volunteer position lasting one month out of each year during the summer until I was eighteen.