Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cory Higgs

Henderson,NV

Summary

Experienced operations leader prepared to drive organizational success through strategic planning and resource optimization. Strong focus on team collaboration and adaptable to changing needs. Proven track record in process improvement, cost management, and enhancing operational efficiency. Dependable and results-oriented, with skills in leadership, strategic decision-making, and project management.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Vice President of Operations

Admit VIP
05.2021 - 07.2025
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Streamlined operations by identifying inefficiencies and implementing process improvements.
  • Cultivated strong relationships with clients, vendors, and partners for mutually beneficial collaborations.
  • Enhanced customer satisfaction by developing and implementing strategies to improve service quality.
  • Implemented new technologies to automate processes, resulting in reduced labor costs and increased efficiency.
  • Championed employee development programs to enhance skills, increase retention rates, and build a high-performance workforce.
  • Trained and guided team members to maintain high productivity and performance metrics.

General Manager

Game Train USA
03.2019 - 04.2020
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Formulated policies and procedures to streamline operations.
  • Trained and guided team members to maintain high productivity and performance metrics.

Consultant

SAB Promotions
02.2017 - 02.2019
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Enhanced communication among team members to foster collaborative and supportive work environment.
  • Assisted clients in navigating complex industry challenges with strategic recommendations.
  • Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.

General Manager/Bar Manager

Sin City Comedy / Cabaret Club Planet Hollywood Casino
01.2012 - 01.2017
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Streamlined inventory management for optimal stock levels and reduced waste.

Education

Business

Florida State University
Tallahassee, FL

Skills

  • Strategic planning and execution
  • Organizational development
  • Cost analysis and savings
  • Business development
  • Operations oversight
  • Facilities management
  • Operations management
  • Leadership training
  • Customer relations
  • Management team building
  • Sales coaching
  • Staff hiring

Certification

Sheriffs Card

Alcohol Awareness Card

Health Card

Timeline

Vice President of Operations

Admit VIP
05.2021 - 07.2025

General Manager

Game Train USA
03.2019 - 04.2020

Consultant

SAB Promotions
02.2017 - 02.2019

General Manager/Bar Manager

Sin City Comedy / Cabaret Club Planet Hollywood Casino
01.2012 - 01.2017

Business

Florida State University

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