Cory Hintz
Indianapolis,IN
Summary
Adept Field Service Technician with a track record of enhancing service quality and client satisfaction at Prolift Toyota. Leveraged problem-solving and excellent communication skills to streamline processes and foster strong relationships, becoming the preferred technician for key accounts. Specialized in troubleshooting, preventive maintenance, and heavy equipment repair, consistently praised for exceptional service.
Developed technical skills and problem-solving abilities in fast-paced, dynamic environment, looking to transition into new field. Demonstrated expertise in troubleshooting, maintenance, and customer service. Capable of applying these skills to ensure efficient operations and deliver high-quality results in any new role.
Overview
2
2
years of professional experience
Work History
Field Service Technician
Prolift Toyota
07.2023 - Current
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
- Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.
- Fostered strong client relationships, becoming preferred technician for key accounts due to reliability and expertise.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
Education
Certificate of Technical Studies - General Electrical Systems
Lincoln Technical Institute
Indianapolis, IN06-2023
Skills
- Problem-solving
- Troubleshooting and repair
- Customer service
- Preventive Maintenance
- Repair and installation
- Service quality
- Heavy equipment repair
- Excellent communication
Timeline
Field Service Technician
Prolift Toyota
07.2023 - Current
Certificate of Technical Studies - General Electrical Systems
Lincoln Technical Institute
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