Cory Kline
Summary
Dynamic Retail Store Manager at Selway Armory with a proven track record in enhancing customer satisfaction through effective coaching and mentoring. Skilled in retail operations and inventory control, I consistently achieved sales goals while fostering a dependable team environment. My strong problem-solving abilities and detail-oriented approach drive operational excellence.
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
22
22
years of professional experience
Work History
Retail Store Manager
Selway Armory
10.2018 - Current
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Completed routine store inventories.
- Assisted with hiring, training and mentoring new staff members.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Construction Worker
Harwood Elite Homes
01.2016 - 06.2018
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
Operations Sergeant
U.S. Army
08.2012 - 12.2015
- Managed multiple projects simultaneously while meeting strict deadlines and quality standards.
- Enhanced team performance by providing consistent coaching, guidance, and mentoring to junior personnel.
- Developed comprehensive training programs for new soldiers, ensuring smooth onboarding and integration into the team.
- Reduced operational costs with thorough budget analysis and resource allocation optimization.
- Handled administrative requirements, maintained records and submitted operational reports.
- Developed and implemented plans to reduce risk to personnel and equipment during tactical operations.
Recruiter
U.S. Army
12.2009 - 07.2012
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Trained junior recruiters on best practices, contributing to overall team success and improved efficiency.
- Monitored recruitment metrics to identify areas for improvement and implemented changes accordingly.
- Engaged in continuous professional development to stay current with recruitment best practices and emerging trends.
Airborne Infantryman
U.S Army
09.2003 - 11.2009
- Maintained high levels of discipline within the unit, fostering an environment conducive to meeting mission requirements.
- Enhanced team efficiency by conducting regular training sessions and drills for Airborne Infantry tasks.
- Contributed to unit readiness by maintaining physical fitness standards and participating in rigorous training exercises.
- Served as a reliable member of a cohesive team during deployments, overcoming various obstacles together in high-stress environments.
- Demonstrated leadership abilities by mentoring junior soldiers on tactics, techniques, and procedures related to Airborne Infantry operations.
- Reacted quickly under pressure, making sound decisions that contributed to successful outcomes in time-sensitive scenarios.
Education
Continuing Education - Business Management
Post University
Waterbury, CTSkills
- Customer service
- Strong multi-tasking
- Problem-solving
- Retail operations
- Dependable and reliable
- Coaching and mentoring
- Detail-oriented
- POS systems
Timeline
Retail Store Manager
Selway Armory
10.2018 - Current
Construction Worker
Harwood Elite Homes
01.2016 - 06.2018
Operations Sergeant
U.S. Army
08.2012 - 12.2015
Recruiter
U.S. Army
12.2009 - 07.2012
Airborne Infantryman
U.S Army
09.2003 - 11.2009
Continuing Education - Business Management
Post University
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